Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mark Alexander - Founder of Property118
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Sign Up11:41 AM, 23rd February 2015, About 10 years ago
Hi Paul
Have a chat with Roger Hardwick - see http://www.property118.com/member/?id=449
.
Christopher Hall
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Sign Up11:59 AM, 23rd February 2015, About 10 years ago
This is a fortunate situation whereby you are on friendly terms with the freeholder but be aware that the freeholder will see ownership of the freehold as an asset and there is no free lunch in business.
Technically, if you never sell your property and happy to get a rental income for the rest of your days then there is no need to extend the lease - unless estate planning is important. This is assuming the lease survives you.
Extending the lease in due course could be a safe bet but at what cost. It could be worth waiting to see if the freeholders situation changes. It would also be worth independently enquiring how much a lease of this nature would cost to increase and also how much the lower flat would sell for with or without the freehold being included in the sale should the freeholder decide to sell in the future. A good estate agent could be a good start for general information. This will give you an idea what to offer for lease extension or a purchase of the freehold. If the freeholder does not sell the freehold to you but gives it to a new buyer of the flat should the flat ever be sold then that could be a risk to you as you do not know who will buy the flat and freehold.
Shakeel Ahmad
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Sign Up10:22 AM, 24th February 2015, About 10 years ago
As you have owned the flat for more than two years you can serve a section 42 notice. This means that you will get an extension of 90 years at a peppercorn ground rent.
A price has to be agreed with the Freeholder. If an acceptable price is not agreed you need to involve a surveyor. I am afraid a estate agents will not be much help here. Besides paying for the surveyor you will also have to pay your legal fee & the Freeholders Legal fee.
There is website that can calculate the value. You have to insert the post code,unexpired lease period, ground rent payable.
Please keep in mind the longer you take to extend the more it will cost you due to lower number of unexpired years of the lease & the increase in value of the property between now & the time you take the action of extending the lease.
Lucy Richardson
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Sign Up10:54 AM, 24th February 2015, About 10 years ago
I would like to give you some advice. Firstly, extend your lease now as you are well below the 80 year level which is where the cost starts mounting up each year you lose time on your lease - something called marriage value kicks in. Secondly, even if you are great friends with your freeholder, please make sure that you do it through the formal route by serving formal notice via a leasehold enfranchisement solicitor. If you do not, you have no protection whatsoever by law, this can drag on for months and months, the freeholder has all the power and then has the right to set an updated and normally far in excess of what you presently have ground rent. If you do it formally you will receive 90 years on top of what you presently have and the ground rent will revert to Peppercorn (i.e. nil). You need to have the lease extension valued by a surveyor and a solicitor to serve the formal notice to the freeholder with a sensible price offered who then has 2 months to formally reply with his price after he has it valued by his surveyor and you will no doubt be able to agree a happy mid price. All your and their costs (surveyors and solicitors will be paid by you), However, if you do not do it formally, as I mentioned before, this can drag on for months and you have no protection on price paid, timing or future ground rent. The problem is that although you are great friends, money can change things and this relationship can deteriorate quickly if he feels that he wants more money than you know it is worth. This is all from personal experience where I was in exactly the same situation as you and then the family of the elderly lady upstairs got greedy and I had no protection as I stupidly did not serve the formal notice. I also left it 5 years and it cost me tens of thousands of pounds more than if I had done it when the lease was at 74 rather than 69 years. Good luck!
Mandy Thomson
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Sign Up12:09 PM, 24th February 2015, About 10 years ago
I'm in a very similar position with one of my properties - 73 years left on the lease.
I'd like to thank Lucy and Shakeel for their insights and very useful information.
I also think Christopher's advice is good, and this is what I will do - but only in the short term - i.e. I will delay extending for a year or two as I require my funds for other purposes at the moment and I'm confident that the value of the flat (in a good location in South London) will increase sufficiently to enable me to take a small further advance in a year or two if necessary.
I've recently remortgaged - I asked my broker about the issue of the relatively short term on my lease. He told me that lenders really only start to worry when the term gets down to around 50 years or so, and in fact the lender's surveyor valued the flat at the full amount, and the lender was happy with that. However, I certainly wouldn't want to put off my extension for too long and end up in a similar position to the poor landlord who posted on here last week: http://www.property118.com/14-flats-50-years-remaining-lease/72450/
John Simpson
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Sign Up13:51 PM, 24th February 2015, About 10 years ago
Mandy I think your mortgage broker is being a tad optimistic about lenders being happy to lend on 50yr old leases. Only a very few go that low. Many now baulk at 70 unexpired. A few have a rule which says that say 30 or 35yrs or something of that ilk must be remaining at the end of the mortgage term. So although you can still get a mortgage, the term will get shorter which may not fit in with your long term plans. Plus when you sell, the enforced short mortgage term may not suit a would-be buyer. As far as the valuer of your flat is concerned, you may find that the relatively short lease had already been factored into the price?
Mandy Thomson
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Sign Up14:00 PM, 24th February 2015, About 10 years ago
Reply to the comment left by "John Simpson" at "24/02/2015 - 13:51":
Hi John
Thanks for letting me know!
However, where my valuation is concerned, the lender's valuation is in line with what I ascertained myself from Zoopla and Rightmove for a one bed flat within that postcode.
Mike Tighe
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Sign Up14:50 PM, 24th February 2015, About 10 years ago
Here are a couple of links to info which include an extension calculator :
http://www.moneysavingexpert.com/mortgages/extend-your-lease
http://www.myleasehold.co.uk/lease-extension-calculator
Tony Lilleystone
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Sign Up16:32 PM, 24th February 2015, About 10 years ago
I fully endorse the excellent advice from Lucy Richardson – go down the statutory route for a lease extension as soon as possible. You appear to be entitled but get proper advice about this.
I am not sure what planet Mandy Thompson's mortgage broker is living on, because while you might persuade a lender to do a remortgage I think there are now few if any lenders who will do a new mortgage on a lease with only 50 years to run.
I have just had a look at the Council of Mortgage Lenders handbook which sets out individual lender's requirements. Many high-street lenders now want a minimum of 70 years and some want even longer. True there are some who will accept shorter leases, but there has been a steady upward trend in lenders' requirements so in ten year's time you might find lenders insisting on 80 years or more!
At present the average buyer is not going to be happy with anything less than 70 years, because their choice of lenders will be restricted. Even then most will expect a discount unless the lease has already been extended.
If you can't easily sell a property because buyers can't get a mortgage then its stands to reason that it's open-market value will fall. While you might get a cash buyer they will be expecting to pick up a bargain (unless perhaps your property is somewhere in the West End.)
Don't forget that as the term of the lease runs down the value of the freehold increases, so the longer you leave getting a lease extension the more it's going to cost you.
While on-line lease extension calculators can give some idea of the amount you would have to pay you would need to instruct an surveyor with relevant expertise to give a more accurate valuation. Hopefully if the freeholder is a reasonable person he will accept your surveyor's valuation.
Also get quotes from solicitors for dealing with the service of statutory notices and associated legal work in completing the lease extension – it is worth getting proper legal advice as there are many traps for the unwary when serving ststutory notices (and if a solicitor gets it wrong you could sue them!)
Mandy Thomson
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Sign Up16:57 PM, 24th February 2015, About 10 years ago
Reply to the comment left by "Tony Lilleystone" at "24/02/2015 - 16:32":
You said, "I am not sure what planet Mandy Thompson’s mortgage broker is living on, because while you might persuade a lender to do a remortgage I think there are now few if any lenders who will do a new mortgage on a lease with only 50 years to run. "
I'd just like to put the record straight - I did not say my mortgage broker told me lenders would accept 50 years or so - he in fact said they would NOT lend if that was the case. His actual comment was that 53 years left or somewhere in that region would be the absolute cut off point for all lenders - he was simply reassuring me that I would be ok with 73 years, which in fact I was.