Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Old Mrs Landlord
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Sign Up11:51 AM, 22nd October 2018, About 6 years ago
Reply to the comment left by Luke P at 22/10/2018 - 11:45Agree, but meanwhile the damage is being done and sadly Larry does not respond well to consrtuctive criticism or show any evidence of being able to take friendly well-meaning advice.
Larry Sweeney
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Sign Up17:25 PM, 22nd October 2018, About 6 years ago
Points taken about the twitter feed. We will get there. In the meantime to old Mrs Landlord and others like her I completely reject any of her advise. Sniping from the side lines is easy. If these people are interested join us and pledge like so many others have. I am working a damn sight harder than mrs Landlord which is why she has time to correct my typos. Sorry if that upsets, but bottom line I am Fighting our corner and I will accept advise willingly from any body who has pledged, and not from those who "talk the talk, but wont Walk the walk. Robert Mellor has emailed me and advised on a number of points. I have listed and will listen because as a member he has and will have an input. Same goes for all members.
Robert M
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Sign Up20:37 PM, 22nd October 2018, About 6 years ago
Yes, I have pledged the £100 even though I have disagreed with a couple of Larry's previous comments, and I've done this because Larry appears to be trying to stand up for private landlords, and be a strong voice against the unfair demonisation of landlords. He may not be doing everything right, but at least he is doing something, and he is willing to listen to reasonable comments and ideas. Sure, there will be mistakes, there may be things said that aren't very tactful, BUT we should remember that he is taking a stand for the benefit of all landlords, and for that I thank him and support him. However, I will disagree with him when I believe him to be wrong or misguided, as I would for anyone else, but on the whole I do believe that he is heading in the right direction with the proposed policies.
I have not seen his Twitter posts, and perhaps he may need to think more carefully about his comments, but he is entitled to his personal opinions, just the same as anyone else. As long as his Twitter posts are from him personally, not claiming to represent the views of the Landlord Alliance members, then I don't see this as an issue.
Old Mrs Landlord
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Sign Up7:32 AM, 23rd October 2018, About 6 years ago
Reply to the comment left by Robert Mellors at 22/10/2018 - 20:37
Annie Landlord has told us that the Twitter feed which she found worrying is in the name of the National Landlords Alliance rather than in Larry's own name. I cannot pledge to support those comments. Larry has indicated that he only wants advice from those on the inside but he is setting up an association to influence those on the outside so it is seems only logical and sensible to look at it from the aspect of how it appears to outsiders, as I and others have tried to point out. Unfortunately Larry views this as "sniping from the sidelines". However, on the thread relating to Irish taxation he says the Alliance will not engage with government so, other than ranting on Twitter, I fail to see what it will do to further the cause of the PRS. I appreciate his point that he is putting in a great deal of time and effort to improve the lot of all landlords, something I am not and have never claimed to be doing, and his accusation is true in that respect. However, I believe the way he is going about it is misguided and I fear it may well do more harm than good from a public relations aspect.
Larry Sweeney
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Sign Up8:58 AM, 23rd October 2018, About 6 years ago
Annie you are entitled to your opinion ,as is everyone. Having said that ,the Opinions of those who pledged and who Join are the opinions we will listen to. These members want change. They want an organisation that will fight their corner. They are sick of the status quo. I said from the outset that we would campaign hard and that is what we will do. You have not pledged, you worry about our PR style. What about the other organisations. Yes our style is and will be different. We will not assist Councils implement their rotten schemes, we will never stop shouting about S24 etc. Sit on the sidelines and let others do the lifting or join us. Remember all the other approaches, Tactics, Mr Nice Guy methods have faiiled. Simple as that. FAILED. If that was not the case we would not have S24, Selective licensing, £30k fines without due process, failed Eviction process, media Hysteria re the Sector. That is the reality , and I am sure we all wish it was otherwise. It is in to that environment that the Alliance was born and if those on the outside expect us to be polite and tip toe around the issues Think again. The Alliance will do what those who pledged asked us to do. Those who have pledged want us to be vocal, they do not want us to be anything like the useless organisations on whose watch the anti landlord legislation was introduced. We will do as the members want and expect. Anything else would be a betrayal. There may be policy errors but certainly nothing like the policy error of the RLA who have published an essay from Shelter. Yes absolutely, an organisation representing Landlords publishing an essay by an organisation which is anti the PRS in the extreme. What about the Policy error of the RLA getting involved in the Banks policy of no social tenants. The Alliance will definately have no dog in that fight. So you See Annie, They are horrific policies and a PR disaster for the RLA. We have not nor will we err to that extent, because our aims are crystal clear. To represent landlords and where there is blatant unfairness such a s24 we will not stop shouting about it.
Luke P
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Sign Up12:01 PM, 23rd October 2018, About 6 years ago
Reply to the comment left by Larry Sweeney at 23/10/2018 - 08:58
@OML - Larry makes an excellent point. We'd all prefer to use intellectual, articulate dialogue to effect change, but as has been mentioned, there are at least two groups having a bash at that but it isn't/hasn't worked. Why would you want more of the same? If it doesn't suit you and you insist on not pledging, keep quiet. Move along. You are not the bastion of external influence. Nobody has a right to contain a particular groups influence purely because it extends beyond the confines of the group, which is what I read from your comment.
You make take the view that you will not just quieten down...fine but we're still marching ahead anyway, so you become nothing but an irritating noise. Although once the Alliance's forum us set up, we can take our discussion from here and amongst invested members.
Old Mrs Landlord
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Sign Up12:42 PM, 23rd October 2018, About 6 years ago
Reply to the comment left by Luke P at 23/10/2018 - 12:01
You misread my comment Luke. Far from trying to contain the group's influence as you suggest, I pointed out how Larry had himself constrained that influence by avowing not to engage with politicians. I will not comment further, not because of anything you say but because it's pointless so I'll take my husband's advice when he gave up commenting and leave you to stew in your own juice.
Luke P
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Sign Up12:44 PM, 23rd October 2018, About 6 years ago
Reply to the comment left by Old Mrs Landlord at 23/10/2018 - 12:42
Indeed it is pointless you commenting further. Your husband is a wise man.
Annie Landlord
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Sign Up13:36 PM, 23rd October 2018, About 6 years ago
I did not initially pledge because I (sensibly) wanted a bit more info and wanted to see how the alliance would be set up. Having followed the twitter feed and read the aggressive/sarcastic responses from Larry I conclude I was right not to pledge. I don't want a landlords organisation supporting or denigrating political parties, or indeed individuals, in my name, nor projecting an image that I believe will only damage our public image even further. I feel the only chance we have of persuading the public of our true role in providing decent housing is to show that we are professionals who know what we are doing, and that we care. The alliance may be in danger of doing quite the opposite
Neil Patterson
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Sign Up13:51 PM, 23rd October 2018, About 6 years ago
I think all points have now been made and countered sufficiently thank you.