NRLA refute eviction claims by Shelter

The NRLA has responded to research published by Shelter on rent arrears due to the COVID-19 pandemic by saying that they will do all they can to sustain tenancies.

Chris Norris, Policy Director for the National Residential Landlords Association said: “Throughout the lockdown, our surveys show that the vast majority of landlords have been doing all they can to keep people in their homes. Our recently published guidance supports tenants and landlords to hold discussions about how to address rent arrears and sustain tenancies.

“It is important though to distinguish between tenants affected by COVID-19 and those who were building rent arrears before lockdown, sometimes for several months and sometimes wilfully. When the courts re-start hearing possession cases the latter should be the priority along with instances where tenants are committing anti-social behaviour or domestic abuse.”

Case Studies

Mrs R is a single parent who finds herself potentially unemployed as a new job she was about to start fell through due to the pandemic. She does not make any money on the property as it is in negative equity and has kept rent levels the same for a decade.

She submitted court papers to repossess a property because a tenant had not paid rent since around November last year and has convictions for harassing the neighbours. The evictions ban means that the tenant continues to stay in the property, living without paying any rent despite him receiving furlough money.

Peter (not his real name) had to begin evictions proceedings in January against one of his tenants due to the non-payment of rent, a process which has been halted due to the repossessions ban.

Peter says of the tenant: “He has continually been anti-social, paid little rent, although the application for direct payment was quick, easy and successful. Arrears still exist, as does the antisocial behaviour. He also admits people into the house, parties and socialising daily…This tenant is aware that eviction is not possible until an order is made and bailiffs attend. He is hiding and protected behind all Covid laws…it’s been negative, disruptive, anti-social and potentially dangerous to tenants in my case. Ministers should allow evictions for specific cases.”

• The NRLA commissioned the marketing research firm, Dynata, to understand the impact that coronavirus has had on tenants in the private rented sector.  The fieldwork was carried out between 20th and 25th May.  It is based on the responses of 2,027 tenants in England and Wales. It found that 17% of tenants had approached their landlord or letting agent for support such as for a rent deferral, a rent reduction or some other assistance since the lockdown began. Of these, 74% received a positive response. Overall, 4% of all tenants had a request for support either refused or not responded to.

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