Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mick Roberts
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up16:20 PM, 27th July 2021, About 3 years ago
Reply to the comment left by Christopher Rogal at 27/07/2021 - 09:54
We hope Nottingham renewal will be rejected too.
Mick Roberts
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up16:20 PM, 27th July 2021, About 3 years ago
Reply to the comment left by Simon M at 27/07/2021 - 13:16
£55,000 for each house improved.
Andy
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up17:31 PM, 27th July 2021, About 3 years ago
Reply to the comment left by Mick Roberts at 27/07/2021 - 16:19
Tbh I self manage and was hoping to start to move over to letting agents as more rent to try cover costs but didn’t realise you had to do another form for a simple change
Presume it’s trying to make sure no rogue agents managing properties
Thanks for the info Mick I did see the article and thought what a joke, I originally thought it was 600 this year so far and was not until read realised was total
I’m hoping the inspections for mine will be post September as then If they do an enforcement notice for repairs I will just say I’m selling up which tbh am Tempted to do but would leave loads of tenants homeless who I know will stay for another 10-20years
Like you said rents for the same house for me now range from £535-750 for same quality housing on same street
I can’t kick some tenants out to make more profit as wouldn’t know where they would go
Is there likely to be a review period then to extend the scheme and are you on a panel or is there a landlord panel they liaise with
Mick Roberts
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up17:41 PM, 27th July 2021, About 3 years ago
Reply to the comment left by Andy at 27/07/2021 - 17:31
Yes it's called a variation of change. When first introduced, u will laugh, u couldn't access it when logged in. U had to log out & could only find it via Google.
I want all mine to go with Letting Agent, but they won't & start pleading.
It may for Rogue agents, but I thought it was more who they could send letter to for inspecting etc.
I'm same as u, can't sell as tenants can't get anywhere. But I can't keep up with Council demands as I get older. We had no problems pre-licensing.
Linda Woodings has apparently employed someone already to make sure she gets it through. Others think she won't get the same size scheme again cause no proof ASB gone down etc. in the area's it's in.
We need to write to secretary of state about 6 months before Aug 2023 or year before to tell him the complete waste of money. I've got National audit office doing investigation too for waste of money. I'm on no panel, I & we are the panel. They don't liaise with any good landlords. I'd join EMPO if u not already.
Here's what I've started to send tenants ONLY AFTER I've spoke to 'em.
I've not finished this, only rough draft.
Please ring me about this text and read to the end before u panic.
We'd like to sell your house within 10 years for the reasons below. We can sell it u and pay your deposit for u, if u r able to buy it. Sell it to someone u know who would keep u in. We have people who may buy & keep u in.
Lot of Landlords give tenants 2 months notice. We recognise this is your home, and would never contemplate selling on u if you've done nothing wrong, however the Council's and Govt are making it really difficult for the good Landlords-All to get back at the bad Landlords.
We are only in this position cause the Council's and Govt are bringing that many rules in retrospectively, they making it extremely hard for good landlord that's abiding by the rules and is getting older, to carry on.
We doing 4 times the amount of admin, paying out thousands in unnecessary costs-Nothing which makes your home better.
U should all really be writing and meeting your MP and Councillors and Govt and Council and telling em what they are doing to people who didn't have a problem before.
The latest rule they are now proposing to bring in in 2025 is EPC to a C. I've already got the Combi boiler, UPVC etc., so it's external wall insulation. Approximately £10,000 each house, but they not bringing it in for Council houses or Owner houses-Only to Private Landlords.
I never thought we'd be in the trap we in now where Councils and Govt have made it that bad for Landlords, that it's made it extremely hard for Benefit tenants to move house.
Years ago, u had a choice to move, and then I'd have sold your house as u moved on. We all in a trap where u can't move now if u want to. Govt and Councils has done this to u. Landlords packing up in their droves due to Licensing and Universal Credit.
It's also the bad tenants some of these rules are being bought in for, which makes it unfair for u good ones.
I used to be able to give u keys, service your boiler and u tell me when something needs doing. I'm now doing courses at 4am just to keep u in your home. And many of u aware, I don't want the houses any more, only keeping them to keep u in your home.
U can buy it now if u or your buyer can arrange it. Also happy to wait for u up to 10 years. I'll pay your 5% deposit if u can buy it.
Please work with me and let's find a Landlord that is younger and not weary of the all the latest rules, who's happy to keep u in for 10+ years. I'd get a lot more selling it empty, but I'm mindful that it's been your home for years, so am prepared to lose £10,000 to sell to discount Landlord to keep u in your home.
I may have a few people now who wish to buy and keep u in if u wish to go ahead now.
Some of u have been with me 24 years and I don't take this decision lightly.
Some of you's kids are also getting older and your Housing Benefit towards the rent will drop massively when your kids are 18 or leave. I used to have affordable flats for u to move into. Now the people aren't moving from my flats any more.
Govt & Councils are making far too many retrospective changes when the tenant has already lived there years & the Landlord bought the house years ago. If people have not had a problem for years, Govt & Councils should be rewarding them and lower costs, not penalising them and higher costs.
U can start to stop this spiralling lack of supply of houses to yourself by emailing the below and putting your name address phone number at top of email.
Councillor who responsible for Licensing fee increase
linda.woodings@nottinghamcity.gov.uk
Nottm Council Labour boss who supports Licensing
david.mellen@nottinghamcity.gov.uk
Nottingham North MP
alex.norris.mp@parliament.uk
Andy
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up18:00 PM, 27th July 2021, About 3 years ago
Reply to the comment left by Mick Roberts at 27/07/2021 - 17:41
Not quiet to the same detail
But same conversations have been had with my tenants unfortunately
Even my private tenants can’t afford the mortgages even though they can the rent it’s silly as there in a trap like we are
I’ll def join empo soon as haven’t previously but think may need to get on their training and webinars more to keep up
Mick Roberts
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up19:09 PM, 27th July 2021, About 3 years ago
Reply to the comment left by Andy at 27/07/2021 - 18:00Yes,
My missus said I ain't helping em cause I'm doing approx £100 per month cheaper rents than what they'd have to pay elsewhere, she says I've created the trap that they've got it too good where they now can't move. It wasn't intentional by me, I try to look after them if I can afford to. So we all in a trap.
If licensing and UC sorted theirselves out, Landlords would take them again at not extortionate rent supply and demand.
Yes EMPO very good on the training etc.
Jessie Jones
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up10:06 AM, 31st July 2021, About 3 years ago
Hopefully they won't get their authority to continue the scheme after 5 years. This report has been published because they have to publish a mid term report as part of the scheme. But this isn't a report, it's no more than lip-service.
On Section 8 of the report, it explains that they have completely failed to identify the impact that the scheme has had on it's primary goals, namely reducing Anti-Social Behaviour, and improving the quality of PRS housing in the area, stating that it is 'too early' in the scheme. This is a mid-term report and yet they are saying that half way through this project they have ZERO data to measure success. It beggars belief that a scheme with zero identified benefit after 2 and a half years is being continued.
On Section 9 of the report, Financial assessment including fee structure, there is not a single monetary fact. Not a single £ sign. No indication of the revenue received and no assessment of the cost of the scheme so far. No indication of the proportion of properties licensed or those who have evaded a licence. No assessment of the change to the average cost of renting in the area since the scheme started, and how this compares to other areas. No assessment of the cost of the scheme to the tenants that it affects. No assessment of whether the cost of the licenses has been passed to the tenants by way of rent increases above the areas outside of the scheme.
The report has zero reference to HHSRS, which most people would regard as an indication of the quality of housing. There is no mention of how many Category 1 hazards have been identified, and no mention of how many Category 2. A scheme designed to improve housing conditions that has no reference to the number of hazards identified is laughable.
Selective Licensing have had a small number of successes. Primarily the scheme has fined a few people for failing to have a license. That appears to be their main success. To introduce a scheme whereby the main success is fining people who fail to adhere to the scheme.
Their secondary success has been the improvement of a vanishingly small number of properties. A recent example they boasted about on twitter was whereby they had got a landlord to resurface an uneven rear yard. The yard was indeed uneven but no more so than the state of the roads where I live, and was far better than is sometimes provided in (council houses) If that is typical of the defects that have been identified then it would suggest that there is almost no problem with the PRS sector. The faults that Selective Licensing appear to have identified are majority mid-level Category 2 HHSRS, at worst.
I have only seen one example that they have identified of the sort of housing that we see on TV as part of the 'rogue landlords' type of documentary. The lack of examples that are published by the Selective Licensing team as 'success' stories rather suggests that their 'successes' are little more than trivial and would embarrass the team more than promote them.
Mick Roberts
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up10:19 AM, 31st July 2021, About 3 years ago
Reply to the comment left by Jessie Jones at 31/07/2021 - 10:06
Great words Jessie, let's hope u r in Nottingham & u can send these to Secretary of state on renewal.
I've said same, their main fines come from fining Landlords who haven't paid the License. Even though their houses were good & no faults found.
Andy
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up21:27 PM, 31st July 2021, About 3 years ago
Reply to the comment left by Jessie Jones at 31/07/2021 - 10:06
Totally agree with every point you have said
For me I know of people who have stumbled into being a landlord who Are not going through licensing and I bet the council don’t find them
I’ve told them they will get fined but they
Have said they are only doing short term let till
They sell in year but can’t recoupe proportion of the license fees
It’s a joke as I bet they haven’t even invested into any software or data sets to use to cross compare data from
UC payments vs licensed properties I
Mean it’s just common sense as well as land registry vs council tax bill etc yes people will be legitimately paying for a partner etc but it’s all common sense
Can you do a request of information of how they compare and identify unlicensed landlords etc
Jessie Jones
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up21:48 PM, 31st July 2021, About 3 years ago
Reply to the comment left by Andy at 31/07/2021 - 21:27My understanding is that they already cross reference with Universal Credit claims, and even working tenants can fall on hard times and have to claim UC.
I suspect that their tactics to identify unlicensed properties will be heavily dependant on disgruntled tenants dobbing their landlord in.
For myself, I would encourage any landlord to register, if only because the penalties for not registering are huge, namely Rent Repayment Orders.
But encouraging landlords to comply with the regulations is not the same as supporting the regs.