Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Norfolkngood
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Sign Up14:28 PM, 3rd March 2019, About 6 years ago
Hi Chris, my absent (legal) tenant entrusted a key to his "mate" to look after the house in his absents, one way or another, the house ended up being used by multiple people as a party house, drugs and anti-social behaviour was reported. keys would have been in the house, and anyone of the persons visiting could have taken a either a key, or borrowed a key to make copies, this is what seems to have happen, as the "mate' of the absent tenant who’s remains unknown to me, claims he still had his key after the occupier turn up.
The absent tenant said (back up by text) that he had not given his permission to anyone to occupy.
Being in possession of a key would be easy to achievable in some circumstances ie upon viewing a property for let or for sale, or gate crashing a party etc.
there is no doubt having a key would give an element of support to an occupier claim they believed they initially had permission and could easily create a false AST.
However once it is established that nobody with authority gave the occupier a tenancy, not only are they not tenants but they are from that point aware they are trespassers (under civil law)
The wayI read the law is: if they then leave the property and re-enter with the intent to occupy they turn themselves into trespasser under criminal law.
The guidance via CPS is quoted by the inspector as "The advice is that entry relate to INITIAL ENTRY and not any subsequent leaving and returning."
I don’t think there is any doubt that in my case the occupant was a trespasser, not a tenant.
This begs a different question, (maybe someone should start a new thread) my question now is, when (if at all) does a residential trespasser status turns from Civil to Criminal?
My view is: Criminal trespass occurs at the point of entering a property with the intent to occupy knowing they are trespassing.
The wording of the law does not stipulate “initial entry” however it seem the CPS GUIDANCE does.
The implication of the guidance is that the status of civil trespasser (such as someone claiming they initially believed they had permission) would not change to that of an illegal trespasser even after they are aware and continue to occupy.
I don’t believe the law intends to allow this literal “get out of gaol card”.
What do you think?
Is this a case to “Bring in the Sweeney” ????
It the guidance is not challenged I envisage would-be squatters enticing leaving tenants to sell them a key. Ads all over Gumtree and the like. the result being the landlords having to seek civil proceedings just as pre-this law.
Kris
Chris @ Possession Friend
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Sign Up14:58 PM, 3rd March 2019, About 6 years ago
Reply to the comment left by Chris Baker at 03/03/2019 - 14:28
Kris, I repeat for the third and last time, you need to instruct the Sheriffs Office to get you an IPO ( Interim Possession Order.) My company does this kind of work, but whether the Sheriff's Office would be able to get the IPO for you themselves, you'd have to ask them.
Your not going to get them out by Forum advice alone !
Luke P
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Sign Up20:46 PM, 3rd March 2019, About 6 years ago
Reply to the comment left by terry sullivan at 28/02/2019 - 12:06
That’s kinda what I meant…it’s no longer a (legal) thing - certainly not how/like it used to be.
Ian Narbeth
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Sign Up10:02 AM, 4th March 2019, About 6 years ago
Reply to the comment left by Chris Baker at 03/03/2019 - 13:18
Hi Chris
As I said at the outset, I am not a specialist in criminal law. That said if the police won't help you, and if you now boot the occupier out the police will be on to you in a flash. You will have to incur substantial legal fees to defend yourself and if your interpretation of the law is wrong you end up with a criminal record. Take legal advice and bring a civil case.
Norfolkngood
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Sign Up15:30 PM, 4th March 2019, About 6 years ago
Reply to the comment left by Chris Daniel at 03/03/2019 - 14:58
HI and thanks you all very much for your input.
Chris Daniels and others of the same thoughts as Chris.
Just to clarify, a warrant for possession is already in process.
However, because the police made a written statement that the occupier was a tenant, (even though I strongly believed the police wrong) bearing in mind their decision was made after two sergeants and their solicitor. I was conscious not to invite a claim against me of illegal eviction. I felt becasue of the polices stance and legal advise they would be quick to act against me if the "so called tenant" where to make a claim that she was illegally evicited if I used the N130 interim warrant, I must confess I have never used these so I dont really know if they are applicable to a standard tenant situation. Basically i aired on the side of caution, as a possession order had been on the previous tenant, the process of a standard warrant via county court should not take too long. I did in fact contact the Sheriffs Office they quoted 2 week longer than the county court and about £700 more. time will tell on whether the county court match they suggested timings.
Chris, don’t give-up on your input, and For future reference how can I or any others find your services?
Regards Kris
Norfolkngood
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Sign Up15:36 PM, 4th March 2019, About 6 years ago
Reply to the comment left by Chris Daniel at 03/03/2019 - 13:08
HI and thanks you all very much for your input.
Chris Daniels and others of the same thoughts as Chris.
Just to clarify, a warrant for possession is already in process,
However, because the police made a written statement that the occupier was a tenant, (even though I strongly believed the police wrong) bearing in mind their decision was made after two sergeants and their solicitor. I was conscious not to invite a claim against me of illegal eviction. I felt if I used the N130 interim warrant; even if the process was successfully carried out, because of what the police classed her as a “tenant” I am not sure an interim order is appicable use agaisnt a tenant. Basically i aired on the side of caution., as a possession order on the previous tenant had already been achieved, I thought the process of a standard warrant via county court should not take too long. In fact I had contacted the Sheriffs Office, they quoted 2 week longer than the county court and about £500 more.
Time will tell on whether the county court match they suggested timings.
Chris, don’t give-up on your input, and For future reference how can I or any others find your services?
Regards Kris
Norfolkngood
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Sign Up16:48 PM, 4th March 2019, About 6 years ago
Reply to the comment left by Ian Narbeth at 04/03/2019 - 10:02
Hi Ian,
Your input has been well received,
Clearly this law covers both a non-criminal and a criminal aspect of trespasser in residential properties.
I belive I have been careful not to act to the piont where I have to defend myself in court.
Having found first hand just how difficult the guidence is on this relitively simple law. What I would now like to do is get the CPS to re-word their guidance to enable the police act without confustion, so others in my pridicament in future get swift action from a clearler defined criminal aspect of trespass.
May I ask in you your own view as to my thoughts on the non-criminal aspect of this law.
This law graces “holding over” rights of a previous tenant. If my understand is correct, it class the holding over tenant as a trespasser but it is dealt with under civil law and classed as non-criminal trespass.
Such a holding over trespasser, is free to leave and return to the property as they please. If a landlord or other were to change the locks ie. while the trespasser went to the shops, My understanding is this would be classed a an illegal eviction and the landlord or other, would be commenting a criminal offence, am i correct?
My understanding of other non-criminal aspect of a trespasser is a trespasser who does not intent to occupy, (and therefore do not stay there, and leave when asked.) Also a person who believes, and importantly can back-up their belief that they have permission to be there. am I correct?
In such a case as a person believing they had permission, in your view, is such a person privilege to retain the non-criminal aspect of trespass once they are aware or should be aware that the permission they thought they had was in fact invalid. Furthermore in such a case if the landlord or other was to change the locks ie. when the such a trespasser went to the shops, would the Landlord or other be committing the offence of illegal eviction?
ref: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/220062/squatting-circular.pdf
The law states
Elements of the offence – points to prove
6. Subsection (1) of section 144 sets out the elements of the offence. The offence is committed when:
a, a person is in a residential building as a trespasser having entered it as such;
b, the person knows or ought to know that they are a trespasser; and
c, the person is living in the building or intends to live there for any period.
8. The person must know or ought to know that he or she is a trespasser. The offence will not capture someone who enters the property in good faith reasonably believing they had permission to do so. This might arise, for example, where a bogus letting agent encouraged an unsuspecting tenant to occupy somebody else’s property. In such circumstances, however, it might be reasonable to expect the ‘tenant’ to provide evidence of a tenancy agreement or rent payments to show they had a reasonable belief that they were not a trespasser.
To my way of thinking, someone falling under the protection of section 8 of this law, are not protected from being captured from the offence of trespass under section 6 once their belief they were not trespassers had ended. What is your view?
Regards kris
Ian Narbeth
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Sign Up16:58 PM, 4th March 2019, About 6 years ago
Reply to the comment left by Chris Baker at 04/03/2019 - 16:48
Kris
If you are interested please call me 020 7822 1616. I would like to see the CPS giving correct guidance and your case would be a useful one to raise with them.
Norfolkngood
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Sign Up19:02 PM, 4th March 2019, About 6 years ago
Reply to the comment left by Ian Narbeth at 04/03/2019 - 16:58Thanks Ian, it was lifting to speak with you.
If you are able to help to get the CPS guidance to match what I belive the law intends, then it will not just help landlords from what is otherwise an easy way for squatters to claim a few months of free living, at the loss and cost of the landlord, it will equally help the police carry out their duties without fear that they themselves could sue by the trespasser for illegla eviction due to poor wording of CPS guidance being used against them.
Regards
kris
Chris @ Possession Friend
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Sign Up21:59 PM, 4th March 2019, About 6 years ago
Reply to the comment left by Chris Baker at 03/03/2019 - 13:18Kris,
I have posted regularly on this forum various articles, the most recent being on the Lack of Justice in Housing. Minimal 'detective work' will reveal my company name without me blatantly advertise it here '-)
Thanks for your comments,
Regards