Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Larry Sweeney
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Sign Up22:22 PM, 4th September 2019, About 5 years ago
To Negative Annie, no time to split hairs with you. Too busy working for landlords but I can confirm that you are not a member and have sniped from the sidelines from day one. Negative Annie, if you have nothing constructive to say then say nothing.
To Michael Barnes, Michael as Mark said you have hit the nail on the head. I have also said it time and again. The real enemy is Landlord apathy. It is shocking that collectively we represent approx 6% of all landlords. It is wrong that this small number of landlords pay membership and do their very best while the rest of the PRS stay on the sidelines.
Monty Bodkin
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Sign Up11:15 AM, 5th September 2019, About 5 years ago
Reply to the comment left by Chris Daniel at 04/09/2019 - 22:02
It doesn't matter what the name of the Association is, if they're fighting for Landlords, then we're all on the same side, surely ?
To be brutally honest Chris, we're not.
Sure, we have common interests but when it comes down to it, we are all competing businesses not trades unionists.
I detest the political attacks on good landlords as much as anyone but I'm dealing with them pretty well.
I've just signed a new tenant up with a 20% increase. I wouldn't have been able to do that if there were a healthy competition.
bob the builder
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Sign Up15:35 PM, 5th September 2019, About 5 years ago
Reply to the comment left by Annie Landlord at 04/09/2019 - 16:21
It's the link for Tenants not A/C CPD. They have rung me back now and directly e-mailed my prospects to confirm my details.
Annie Landlord
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Sign Up17:58 PM, 5th September 2019, About 5 years ago
Reply to the comment left by bob the builder at 05/09/2019 - 15:35
Glad you got it sorted out. It wasn't due to all the changes the NLA had to make for the GDPR was it? I know they removed a lot of personal info off their website in order to comply.
Annie Landlord
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Sign Up18:04 PM, 5th September 2019, About 5 years ago
Reply to the comment left by Larry Sweeney at 04/09/2019 - 22:22
You're right there. i have never been a member and would never contemplate becoming a member. I am a member of NLA and RLA-professional organisations that do not make puerile comments about anyone who disagrees with them, nor send them stupid private messages, nor use their association account to support the Brexit Party and JRM and make incredibly silly comments about JC (and I do not support any of those parties, before you ask).
bob the builder
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Sign Up13:58 PM, 6th September 2019, About 5 years ago
Reply to the comment left by Annie Landlord at 05/09/2019 - 17:58
Data migration done last w/e, not sure what for.
Chris @ Possession Friend
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Sign Up23:54 PM, 6th September 2019, About 5 years ago
Reply to the comment left by Monty Bodkin at 05/09/2019 - 11:15
Monty, you may have missed the big word, ' IF ' they're fighting for Landlords.
Chris @ Possession Friend
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Sign Up0:33 AM, 7th September 2019, About 5 years ago
Reply to the comment left by bob the builder at 06/09/2019 - 13:58
New I.T systems
Mick Roberts
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Sign Up11:08 AM, 7th September 2019, About 5 years ago
Annie,
I'm not going on at u here as I know u support me in my posts, we should all support each others posts, yes question them sometimes, but generally we all want what's best for Landlords & tenants, easier u make it for tenant, easier u make it for Landlord.
We not all gonna' do what's perceived as the right way sometimes. And quite often, if u putting out 100 posts every 6 months, U r gonna' put out some contentious words that's gonna' make some people cringe. We all different. Gees, I ain't half upset some imbecile Councillors with my choice of words & public speaking, so much so, that one had to step sidewards & stop talking publicly for Licensing, as everything she said, I publicly ridiculed it. But to some, I was seen as foul mouthed Landlord who din't care about what I said. But I mean't well & if that was my way to get a result for Landlords, that was my way. What mattered in the end was the result.
I've spoke to Larry personally a number of times & he is the Daddy. He wants good. He wants what the rest of us want & that's to stop being bullied by Govt & Councils when most of us have done nothing wrong. He just don't say it as polite as the Queen would say it. But if that's how it is, that's how it is. Better for someone brash saying it & getting the odd result, than for someone nicey nicey & not solving Jack.
He has some intelligent smart experienced people on side.
He has a top Landlord understanding solicitor onside, is it Ian Narbeth? For free I believe. How many of u can say we've got that?
And other top peoples support too.
So whether there is 10 members, 20, 100, 1000, 10000 members, that's not important. What is important, we all have the same goal I'm a member & believe me, having me on side when it's against Licensing or Universal Credit is like having 10,000 Landlords that may send 1 letter a year & stand above the parapet once in a blue moon.
I alone has saved Nottingham Landlords approx £7 million pound in thumbturn locks. That's not a mistype. MILLION. A few million in floorplans. Lots of other things. Larry will could do the same for us. We sick of being took for greedy robbing cash cow Landlords, & if we had 100 Larry's in the UK, we may get some of this Govt Council Landlord bashing attacking stopped.
It's took years for the RLA to start actually ringing me & asking me stuff from the Horses mouth on the ground. Larry even though he's had a go at 'em has joined up with 'em in that recent Sec 21 meeting. And Larry only been shouting for the last year or so.
I wun't want to start this Landlord Alliance thing. Gees, the time & hassle involved in trying to get thousands of Landlords to see sense & contribute. What's the word apathy? Hard enough for me to get 10 bikers to Magaluf & their £60 deposit, never mind £100 ffrom Landlords that THINK they not gonna' get 'ote for their money.
Let's all get behind someone who in the end is doing it for US.
I bet when Mark & Neil started this site, their wives said 'U having a laugh, talking about private matters on a public forum? Ha ha not gonna' work'. Now it's the go to place to stop u making mistake that could cost u tens of thousands of pounds when putting the wrong word in your Section 21.
Anyone else listening, ask yourself £100 to join something someone that's fighting YOUR CAUSE. How much is it gonna' cost u for the next robbing bas___d thing this Govt or your local council can think of? Let's all join together.
Licensing alone has cost me & subsequently me tenants minimum £40,000 approx so far. And they have nothing ZERO in return. If I had maybe shouted up before they bought it in & had someone vocal & experienced like Larry on side, the result might be different.
Shelter are getting a bit of a backlash on Twitter for saying Landlords are out of order for charging more for tenants pets. We all told 'em this was gonna' happen if we couldn't insure the potential loss with extra deposit just in case. Now cause Shelter supported scrapping tenant fees ban, reduced deposit etc, ALL ALL tenants with pets are now paying more with no refund if ZERO damage. We can now say Told u so to Shelter. And it's people like Larry that made it clear to Shelter what could happen if they pursue these none understanding of the market policies, so much so that as time goes on, these thick no idea of business imbeciles may just come talk to us or think a bit more before they bring the next attack Landlord policy in.
We could all word things differently, Superb English great talker Mark could maybe put it better, but he's doing his thing, I'm doing my thing, you're doing your thing. Larry is doing SOMETHING for us, while some of us daren't say 'ote publicly. So next time Larry speaks out loud & we think Wow strong words, let's think Well at least someone is telling 'em cause if no one tells 'em, the next unwarranted bill could be just round the corner.
Mark Alexander - Founder of Property118
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Sign Up14:41 PM, 7th September 2019, About 5 years ago
Reply to the comment left by Mick Roberts at 07/09/2019 - 11:08
Well said Mick.
I support Larry for the same reasons you do.
He’s prepared to have a go, which is rare.
His core supporters are also a rare breed, many of which are the “inner-circle” of the Property118 campaign against S24 I believe.
I agree that we should stick together.
I am keen to know what the new NRLA policies will be on Selective Licensing etc. will they jointly support those schemes they have previously backed or will their unification result in unified support for Selective Licensing? This is a real question and concern of mine which they haven’t answered. I would much rather have answers to such fundamental questions than numbers of Members.
Larry’s agenda is clear, NRLA’s isn’t.