Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
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means an account required to access and/or use certain areas and features of Our Site; |
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means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
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“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
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- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
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- The right of access to the personal data We hold about you (see section 12);
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- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
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- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
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- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
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- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
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- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
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- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
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- How Can You Access Your Data?
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- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Appalled Landlord
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Sign Up10:46 AM, 3rd May 2019, About 6 years ago
It is good to see someone resisting the alarming decision to repeal Section 21, which was brought about by pressure from ignorant disrupters in the organisation that calls itself Generation Rent.
Any landlord who does not want tenancies to become interminable should sign the NLA’s petition to Save Section 21.
The consultation was about whether to introduce a minimum length of 3 years for tenancies. Section 21 was not mentioned in the questions.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/795448/Overcoming_the_Barriers_to_Longer_Tenancies_in_the_Private_Rented_Sector_-_government_response.pdf
Question 16 on page 35 asked what the minimum term should be. Only 83 tenants (22% of the 375 tenants who bothered to take part in the consultation) wanted no limit set.
Question 14 on page 33 was “ Do you think that a three-year tenancy with a six month break clause as described above is workable?” Respondents were also offered the opportunity to provide a comment in a free text box.
There were 2,088 replies, 377 of which came from tenants (18%).
Paragraph 140: “11% felt that the current system already meets the needs of the sector – although only ten tenants made this comment. Whilst respondents were not directly asked for their views on Section 21, a small number of respondents felt that the proposal would not go far enough to improve security of tenure (5%), and others, mostly tenants, advocated repealing the Section 21 eviction procedure (3%). Generation Rent stated that it is necessary to remove ‘no-fault’ evictions to improve the model’s viability and deliver improved security of tenure. They argued that the use of Section 21 undermines the Government’s intentions to rebalance the relationship between tenants and landlords”.
3% of 2,088 respondents is 63 who were mostly tenants. If they had all been tenants they would have represented only 17% of the tenants who replied.
Did MHCLG decide to repeal S 21 because 17% of tenants who replied? Or was it because Generation Rent stated that it is necessary to remove ‘no-fault’ evictions?
Appalled Landlord
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Sign Up10:58 AM, 3rd May 2019, About 6 years ago
You are welcome to copy and paste any or all of my message to the Prime Minister, which was:
“You have been misled. A Section 21 notice is merely the process by which a tenancy is ended, it is not a cause of homelessness. Shelter knows this, see https://m.england.shelter.org.uk/campaigns_/why_we_campaign/tackling_homelessness/What_causes_homelessness
Most Section 21 notices are issued because of rent arrears or anti-social behaviour. Homelessness only results if the tenant cannot obtain another tenancy. Shelter knows this as well, see https://england.shelter.org.uk/professional_resources/policy_and_research/policy_library/policy_library_folder/research_shut_out_households_at_put_at_risk_of_homelessness_by_the_housing_benefit_freeze
The UK rental market was squeezed almost to death in the 20th century by lifetime tenancies and rent control. A sitting tenant reduced the value of the property drastically. Here’s what a former Rent Officer has written:
“Section 21 notices were introduced by the Housing Act 1988.
It proved to be a ground-breaking piece of Conservative legislation, designed to improve the rights of landlords and stimulate the development of the modern private rented sector that we see today.
Importantly it gave landlords confidence to invest, simply because they knew they could get their properties back.
Before 1988 the picture was pretty miserable, with landlords unable to remove a tenant in occupation (a “sitting” tenant) and the controlled rent meant that the capital value would be typically half what it would be if the property could be sold with vacant possession.
Therefore, letting a property was a reluctant and risky choice.”
https://www.propertyindustryeye.com/opinion-abolishing-section-21-and-restoring-rent-controls-could-return-us-to-bad-old-days/ .
Landlords and tenants do not just have a contract, they have a relationship as well. If that relationship breaks down, with the tenant constantly paying late or being insolent, abusive, obstructive, refusing access or misusing the property for example, the landlord can evict the tenant in about 6 months using Section 21. Without Section 21 he will be stuck with the tenant for the latter’s lifetime, which might exceed his own, because making a landlord’s life a misery is not a ground for termination under the alternative procedure, Section 8.
Most landlords in the UK have only one rental property, or two. Do you think they are going to take the risk of being stuck with a tenant from hell? Would you?
Repealing Section 21 would turn the clock back to 1987. Landlords would sell up, reducing the supply of rental accommodation, thus forcing up rents. Even the precipitous announcement of its repeal, at the demand of the organisation calling itself Generation Rent (GR), will have made some landlords do this already.
Why does GR want to make them sell up? Because its middle-class members want prices in London to crash to a level they can afford. They supported George Osborne’s lunatic tax on mortgage interest because they knew it would drive landlords to sell up to avoid bankruptcy, at the expense of the poorest members of society who have been made homeless as rents have gone up.
GR seems to be writing MHCLG policy.”
Appalled Landlord
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Sign Up14:55 PM, 3rd May 2019, About 6 years ago
Section 21 does not cause homelessness, but its repeal will, because landlords will flee the market, and it is the poorest members of society who will suffer.
Even while welcoming the repeal announcement, Professor Whitehead of the London school of Economics wrote:
“What are the big problems? The two most obvious ones are that landlords will get more selective about the types of tenant they will accept, which could increase access problems, particularly for those on housing benefit. Some will simply be unprepared to risk a long-term involvement with poor tenants and will leave the sector or transfer into very short lets such as Airbnb.”
http://lselondonhousing.org/2019/04/no-fault-evictions-next-steps-and-foreseeable-problems/
Another economist, Ray Bourne, wrote about the proposed abolition of Section 21 in last Friday’s Telegraph
“One feature of post-1989 housing policy, including the birth of fixed-term “assured short-hold tenancies”, has been entry into the market of huge numbers of individual landlords owning a small number of properties.
Under the Government’s plan, they could get stuck with a difficult tenant, or locked out from accessing their own property.
The results of this policy are therefore obvious to anyone who understands basic economics. First, landlords will be far less likely to rent to tenants they consider high-risk. The incentive to engage in serious vetting, demanding extensive guarantees from tenants, will skyrocket.
Second, fewer landlords will remain in the sector and new, potential landlords will be less likely to consider it an attractive investment. All this reduced supply will, of course, raise rents further.”
https://www-telegraph-co-uk.cdn.ampproject.org/v/s/www.telegraph.co.uk/business/2019/04/26/no-fault-evictions-ban-epitomises-paucity-tory-economic-thinking/amp/?amp_js_v=0.1#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s&share=https%3A%2F%2Fwww.telegraph.co.uk%2Fbusiness%2F2019%2F04%2F26%2Fno-fault-evictions-ban-epitomises-paucity-tory-economic-thinking%2F
These are professional economists. They do not subscribe to Generation Rent’s crackpot claim that for each tenant evicted as landlords leave the PRS, another tenant becomes a first time buyer.https://www.property118.com/generation-rent-tries-hoodwink-policymakers/
Dan Wilson Craw's paper ends with “For policymakers this has important implications. Regulation such as greater security of tenure is designed to improve tenants’ lives by giving them much-needed stability, and the confidence to exercise their rights to fair treatment and safe accommodation. Such measures may well result in more landlords deciding to leave the market, causing the private rented sector to shrink and home ownership to rise. But there is no reason to think that in doing so they will make tenants financially worse off.”
https://d3n8a8pro7vhmx.cloudfront.net/npto/pages/6563/attachments/original/1539456061/PRS_size_and_rents_Oct_2018.pdf?1539456061
With his mumbo-jumbo, Dan Wilson Craw does seem to have hoodwinked policymakers.
Appalled Landlord
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Sign Up16:59 PM, 3rd May 2019, About 6 years ago
Some lawyers think that a change in the law will be good for lawyers, but not for tenants:
“We note the aim of the government is to improve stability and certainty for tenants in the private rented sector. However, it seems that the section 21 process is not the cause of that uncertainty—it is only a symptom of the current housing market. As such, amending the process for evictions is unlikely to significantly improve the situation for tenants but may instead have a knock on impact on the availability of properties to rent and the rent that properties are available for.”
https://www.mishcon.com/news/banning-no-fault-evictions-in-englandwill-it-work
TheMaluka
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Sign Up20:10 PM, 3rd May 2019, About 6 years ago
I have just served a section 21 on an elderly lady. She causes me no trouble, although she is a great problem to her neighbours, and pays her rent on time. So why am I being so nasty to her?
She has been found a place in sheltered accommodation but the alcohol in her refuses to go, so in conjunction with various organisations I am attempting to force the issue. She is obviously in great need for a bit of TLC which only sheltered accommodation could give to her, she is a danger to herself and her neighbours when she is drunk - a frequent occurrence. By issuing a section 21 I have started a process which will ultimately lead to a much better quality, and possibly quantity, of life for this individual. Soon she will be given the care which she so desperately needs but persistently rejects.
Without section 21 she would stay and probably die with me.
Just in case anyone is concerned whatever the outcome of her care plan I have no intention of forcibly evicting the lady.
Chris @ Possession Friend
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Sign Up7:59 AM, 4th May 2019, About 6 years ago
The apathy that Appalled Landlord describes with the low number of responses to surveys on PRS issues is a serious one that doesn’t help.
What I believe contributes to that is the high, circa 60% of Landlords that are single rental property owners.
Just makes the PRS an easier target.
I think the RLA’s step of calling on various Landlord associations to hold a joint ‘summit’ is brave and forward thinking step.
It could also do with including online forum representatives from the likes of Property118 and Property Tribes, as the topic will have more ‘reach’.
NLA’s initiative of the above petition is also helpful but I believe such an important topic as Possession - Section 21 Does need collaboration and should include experiences of all the Property Re-Possession /. Eviction companies ( big and small )
Appalled Landlord
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Sign Up12:51 PM, 4th May 2019, About 6 years ago
Shelter ran a parallel survey, which presumably attracted contributions from its supporters and its clientele of disgruntled tenants. Its involvement was described in paragraph 49 of the government’s response:
“Shelter ran a survey containing 14 questions which closely mirrored the questions we asked in the Government survey. This helped to increase the number of tenants who provided a response, so we can be sure we are understanding and reflecting the views of both tenants and landlords on this issue. We have included supplementary information from their questions where applicable within this document, and we have clearly stated when information has come from Shelter’s survey. A list of the questions in Shelter’s survey is available at Annex A.”
Both surveys asked how long a tenancy should be fixed for: 6 months, 12 months, 2 years, 3 years, 5 years, No limit set and Other.
The questions were posed differently:
MHCLG Q16: How long do you think an initial fixed term tenancy agreement should last (not considering any break clauses or notice periods)? Please explain
Shelter Q5: In an ideal world, how long would you like your rental agreement to last? Assume you can give notice at any time when you would like to leave. Please elaborate.
Paragraph 153 of the government response to the consultation reads “Tenants preferred an initial tenancy length of three years or longer. 24% chose 3 years, 17% chose 5 years and 22% preferred no limit set – preferences which were supported by tenants who responded to the Shelter survey, where 23% selected 3 years (819 tenants), 27% picked 5 years (967 tenants) and 35% favoured no limit set (1,244 tenants).”
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/795448/Overcoming_the_Barriers_to_Longer_Tenancies_in_the_Private_Rented_Sector_-_government_response.pdf
Only 22% of tenants replying direct, and 35% of tenants replying via Shelter, preferred no limit set. This means that the overwhelming majority of tenants who took part in the surveys preferred not to have unlimited tenancies.
Also, 90% of landlords, 91% of letting agents, and 76% of “other” respondents also preferred not to have unlimited tenancies. In total, 86% of respondents to the MHCLG survey did not want unlimited tenancies. Brokenshire’s conclusion? Repeal section 21, create lifetime tenancies and, fingers crossed, we might get a few votes from renters.
Sean Graveney
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Sign Up13:09 PM, 4th May 2019, About 6 years ago
Well, judging by this thread so far all I can say is that I hope they are big postcards.
🙂
PJB
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Sign Up9:04 AM, 7th May 2019, About 6 years ago
A most worthy campaign. These are my contributions. Feel free to consider these in your contributions:
Dear Prime Minister, I agree with the NLA because:
"Abolishing Section 21 will put many tenants at risk. I, like many other landlords, have used Section 21 instead of Section 8 because many councils and housing associations will automatically regard any Section 8 evictee as having made themselves 'intentionally homeless' absolving council or association of any responsibility to re-house the evictee."
Dear Prime Minister, I agree with the NLA because:
"Law makers need to be reminded that when a tenant is evicted, another tenant is quickly installed. The effect on the overall level of homelessness is zero. Only an increase in available housing or a decrease in population numbers can lower homelessness."
Dear Prime Minister, I agree with the NLA because:
"Abolishing S.21 will allow students to continue their AST agreement(s) on a statutory periodic basis if they so chose. In the meantime, the next set of students that have signed up to legally occupy the property can no longer do so. I believe the landlord is still responsible to honour the AST agreement and must find suitable accommodation for these displaced students. It is a situation that puts the potential incoming students, letting agents and the landlord in deep trouble. The University itself could also get dragged in.
This is a major trip hazard."
Dear Prime Minister, I agree with the NLA because:
"Abolishing Section 21 will put intolerable pressure on the court system to hear and judge on additional Section 8 cases. A way forward is to expand the deposit dispute resolution service to include Section 8 grounds into a new housing court or tribunal service. It would operate alongside, be administered by and funded by the existing dispute resolution service. It powers would be similar. The infrastructure is already in place. Additionally, the service could host an email repository service to act as an email ‘notary’ aiding the courts when they need to rely on bona fide historic email communications between landlord and tenant."
Dear Prime Minister, I agree with the NLA because:
"Abolishing S.21 will mean reverting back to Section 8 which has shown itself unable to provide safe judgements in cases involving 'un-tenant like behaviour' which is usually clearly defined in the AST agreement. The courts need to be able to act on such definitions and be able to accept independently verified historic email communications provided by email repository servers operated and maintained by housing courts or local councils."
Dear Prime Minister, I agree with the NLA because:
"Abolishing Section 21 will leave tenancies where circumstances have changed with nowhere to go. For example, changes often occur to mental status, heath and infirmity, infants arriving, children departing, spousal changes, etc. In these cases, the tenancy is no longer a correct match or fit to the property they occupy. The tenant is clearly not at fault and such evictees are able, if appropriate, to enter into a local re-housing programme."