Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mark Alexander - Founder of Property118
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Sign Up11:18 AM, 27th February 2014, About 11 years ago
Where are you based Paul?
Search Google for Property118 landlords associations list, there are more alternatives than you might think. I'm a member of ELA, Eastern Landlords Association
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Sign Up18:58 PM, 27th February 2014, About 11 years ago
My feeling is that Landlord Associations are very important, not just as a support mechanism for landlords, but for representing our interests at a political level.
I have engaged with both and I am now firmly in the RLA camp. I think their CEO, Andrew Goodacre, has a very good vision for the RLA going forwards and he is going to implement changes to better serve the needs of Landlords.
Mary Latham
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Sign Up13:49 PM, 28th February 2014, About 11 years ago
Any organisation is only as good as the people who work for it. Only NLA has 50 local representatives who not only work with local authorities and all other agencies who can have an impact on the PRS they also feed back to HO to ensure that the reality of being a landlord is known to them. This is important because Localism has devolved a lot of powers to local authorities and community groups and decisions are often made at that level. Those 50 representatives also run regular local meetings with are free for any landlord or agent to attend - you don't have to be a member. They also work with individuals and groups of landlords to resolve issues that can only be resolved by those with knowledge of the local market/local authority. NLA also has a representative in Europe who works on behalf of UK landlords to fight proposed European legislation. A good example of success would be the fact that NLA stopped them bringing in legislation that would have meant that not only could property with an EPC below E not be rented after 2018 it could also not be sold - this is what the EU proposed.
If more landlords joined their trade organisations these associations would have more power to bring about change. If you don't join the club you can't change the rules.
I am the West Midlands Regional Representative for NLA and I can say, without false modesty, that I have worked very hard for over 25 years to make a difference for landlords and tenants in my area. Local landlords are well aware of what I have achieved for them and they know that I am always here to help when they need to sit down and talk rather than ring the advice line. I have NEVER sold membership, services or products the only thing that I sell is support and that comes as part of the £100 annual fee but I have never turned away a landlord who needs help just because he is not a member. The products and services that landlords associations offer help to provide funding to pay for people like me, the advice line staff and those who work hard with Government at national level. £100 a year is hardly worth talking about especially since it is tax deductible and could save you thousands in legal advice.
If more landlords joined there would be the resource to support more campaigns but as it is the NLA and RLA have to chose which battles to fight to ensure that membership fees are spent to the best advantage of the maximum number of member and at the moment that means Selective and Additional Licensing, Article 4 Directions and other local schemes that are having a negative impact on our members businesses.
If you want them to do more - JOIN
If you want to know which one to join ask other local landlords who actually know which organisation has achieved results for them.
----------------------------
Follow me on Twitter@landlordtweets
The perfect present for property investors @ £4.64. My book, where I warn about the storm clouds that are gathering for landlords is available on Amazon title. Property For Rent – Investing in the UK: Will You Survive the Mayhem? http://www.amazon.co.uk/dp/1484855337
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Sign Up13:53 PM, 28th February 2014, About 11 years ago
Well said Mary and well done for all you have done at a local level for 25 years.
I know thousands of landlords have benefitted from your input, both on-line and off-line and you are a shining light in this regard.
Keep up the wonderful work you do! x
Mark Alexander - Founder of Property118
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Sign Up14:03 PM, 28th February 2014, About 11 years ago
Reply to the comment left by "Vanessa Warwick" at "28/02/2014 - 13:53":
I echo your sentiments Vanessa, Mary is probably the best advocate the NLA have ever had.
Keep up the good work Mary, it's just pity you're not running the NLA as their CEO as I suspect their membership would double very quickly if you were 🙂
.
Mary Latham
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Sign Up14:38 PM, 28th February 2014, About 11 years ago
Thank you Vanessa and Mark. I did not post to "big myself up" I wanted to make the point that it is representatives like me - and I can honestly say that I am not the best NLA rep - who make the NLA the best landlords association in the country. I have colleagues who knock spots off me and their local members would all confirm that. You may not have heard of them but believe me that are working away behind the scenes every day and they DO achieve great results for local landlords. This team comes at a cost and NLA would not be investing this level of money if they were not confident that it was in the best interest of our members.
I don't want to be CEO, I am a worker bee and I am happy buzzing away on behalf of my local landlords under the guidance of the grown ups darn sarf. I have in the past worked at Government level and I know that I achieved some success but I no longer have the patience to wait while the wheels turn slowly I want results for landlords and I want them now before we go out of business waiting for Government to realise that the PRS are the bedrock of this country - like it or not renting in the UK is here to stay and the PRS are now the major providers. We must succeed. I am worth more to NLA and to landlords doing what I am good at doing.
When I help people on line I do so in my own time because I enjoy sharing and learning.
-----------------------------
Follow me on Twitter@landlordtweets
The perfect present for property investors @ £4.64. My book, where I warn about the storm clouds that are gathering for landlords is available on Amazon title. Property For Rent – Investing in the UK: Will You Survive the Mayhem? http://www.amazon.co.uk/dp/1484855337
Darlington Landlord
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Sign Up23:49 PM, 1st March 2014, About 11 years ago
A local landlord association is invaluable for personal, practical, experienced on the ground support. I know I would have had many more problems without mine, especially in the early years. If you don't have one then I agree with the previous posters that its the local rep who can make the biggest difference and then the links you can develop with other local landlords, so check them both out and see which of your needs they can help you with.
For what its worth the NLA evolved from the NFRL which was originally set up by the SLA, Darlington & District Landlords Association and others. We parted company with them about 10 years ago due to the politics at the time but I believe they are better now and national representation is a good thing.
Joe Bloggs
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Sign Up10:36 AM, 2nd March 2014, About 11 years ago
im a member of both. nla annoys me the way they let us down about newham licensing whereas RLA had the balls the fight in margate (although they lost that case newham IMO was a much better test case). nla also push products from their sponsors like envirovent mercilessly without acknowledging there are other products. nla have still not replied to my complaints about hidden fees charged by their mortgage brokerage. nla are more expensive for deposit protection and my wife who deals with this says the rla scheme is better than nla my deposits (we have done both). therefore...the winner is...RLA.
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Sign Up8:11 AM, 3rd March 2014, About 11 years ago
I just wanted to add that the landlord association meetings are a much healthier and safer way for a newbie to enter the property arena, than via the wealth creation "networking" meetings, that are thinly veiled sales events where newbies are often exposed to "get rich quick" schemes.
The landlord association meetings are authentic networking and keep landlords up to date with the latest legislation etc.
Any newbie starting out would be well advised to join one of the landlord associations from day one to ensure they get authentic and supported advice, not dreams of "get rich quick"!
Like the forums, the landlord associations have an important role to play in keeping newbies safe and helping them build a profitable and compliant portfolio.
Mark Alexander - Founder of Property118
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Sign Up8:24 AM, 3rd March 2014, About 11 years ago
I totally agree with Vanessa.
The snake oil salesman may be present but you are far less likely to find them presenting at the front of the room.
If you meet people at landlords associations offering deals or courses beware, ask the committee members of the landlords association whether they would get involved and ask them to give you their reasons.
.