Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
MartinR
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Sign Up11:11 AM, 2nd September 2024, About 2 days ago
It’s not a “A groundbreaking partnership” it is more like a bunch of lefty fools trying to cover up the root cause of the problems. Why would a rational landlord fall for this nonsense.
Beaver
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Sign Up11:16 AM, 2nd September 2024, About 2 days ago
Reply to the comment left by MartinR at 02/09/2024 - 11:11
A rational landlord wouldn't fall for this nonsense. But a rational lender or insurance company wouldn't either. My insurance doesn't permit me to house asylum seekers. I haven't checked whether my insurance would permit me to house homeless people, although there would be no point because they wouldn't pass the affordability checks. But if I went to my lender and said that I wanted a buy to let mortgage to house homeless people they wouldn't give me one.
If councils want to enter into contracts with private companies to house homeless people then they can do it. Of course, rational private companies will expect all sorts of guarantees from them.
JeggNegg
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Sign Up12:11 PM, 2nd September 2024, About 2 days ago
I am really struggling to understand WHY these organisations do not understand all the root causes of the current homelessness and why many on the PRS don’t provide more accommodation.
I recently engaged with a local authority to try to understand their multiple problems re housing.
They sent to me a financial report of what they believed was an attractive package to house a family of 4.
Unfortunately their report was not based onALL THE TRUE costs of buying a property in their area (south east) -which had EPC of D or ideally C, stamp duty plus 3%, and I would be taking all the financial risks of non payment of rent arrears and maintenance.
The rental numbers ( with no negative issues) meant I was about £100 a month out of pocket from day 1, plus the stress etc.or
I could have invested the capital required at the time in cash deposits and receive more money.
it is important all those who want to help the homeless that All the variables are considered and not cut corners in any research they carry out just to make their case and get a conclusion that suits their cause.
One variable they need to be honest about is to ensure whoever takes the financial or long term risks they are fully protected if something goes wrong with the agreement.
I don’t believe the PRS has any statutory requirement to provide housing- at the moment.
Beaver
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Sign Up12:46 PM, 2nd September 2024, About 2 days ago
Reply to the comment left by JeggNegg at 02/09/2024 - 12:11
I agree. As a landlord you don't have the powers to check that somebody is genuinely eligible for benefits; local and central government do, but you don't. So for any agreement to house homeless people to work, local and central government would need the powers to share tenants' personal data with you and/or indemnify you against tenants who defraud the system by providing false information; and it would need to indemnify you against tenants whose circumstances change but they don't let you know and you don't have the powers to check.
And the council would also need to enter into an agreement with you to keep paying the rent. If the council walked away from the agreement leaving you with the tenant you would still have all the costs of getting rid of the tenant. Maybe years in the courts with Crisis advising the tenant to stay put in your accommodation.
There are additional costs and extra work in housing both benefits tenants and homeless people. Councils already have the powers to enter into contracts with private companies to house both. They are already putting families into temporary accommodation such as B&Bs and hotels. The issue is that they don't want responsibility for these families even though it's their job, and they want to dump their responsibilities onto the PRS, not to come up with a solution to housing homeless people that might work for all parties.
It's not just all the costs that they need to take account of when considering these agreements, it's also all the risks. The reason they need to take account of the risks is because it is only local and central government that have the powers to mitigate them.
This new 'partnership' is a partnership between Crisis and the TDS. Crisis has a history of attacking the PRS but the organisation doesn't house anybody. There is no excuse for the TDS not to understand the risks for landlords in entering into an agreement with a tenant as the TDS has to deal with claims from landlords where tenants have caused more damage than was covered by the landlord's deposit [it's not the tenant's deposit: It's the landlord's deposit unless the tenant leaves the property undamaged].
It's also not just conservative MPs who are or were landlords. Plenty of people in the labour party do it. There isn't an excuse for the government not to understand what's involved in entering into a private landlord/tenant agreement.
Over the last couple of days there has been some coverage of a labour MP who has sacked his agent for not looking after his flats:
https://www.bbc.co.uk/news/articles/crkm15z1r82o
As far as I am concerned, the more landlords there are in parliament the better. At least they can't then reasonably claim ignorance when it comes to policy concerning landlords and tenants.
John MacAlevey
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Sign Up13:03 PM, 2nd September 2024, About 2 days ago
Civil servants/charity workers etc have little idea of how commerce works. They are innately opposed to `profit` & capitalism despite living in & being fully immersed in our wholly capitalist system. They cannot grasp the fundamentals of business as they don`t really want to accept this fact of life which always makes their suggestions fail at the first step..
Cider Drinker
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Sign Up13:22 PM, 2nd September 2024, About 2 days ago
We have three typical forms of tenure. There are owner-occupiers, private tenants and social housing tenants.
Most migrants are likely to be tenants. Many will take priority over native U.K. inhabitants when it comes to applying for social housing. Others will need to chase a private rental., often supported by government-appointed contractors such as Serco.
Over the years, government actions on taxation, such as Section 24 and legislation that unreasonably targets the PRS, means that some landlords are selling. Labour threaten more such taxes and legislation. The properties that are sold by landlords could become holiday lets or be sold to owner-occupiers. Some may end up as private rentals but this is increasingly unlikely.
The result is that the ratio of rental properties vs owner-occupied properties is changing. That’s bad news for tenants.
The average tenant’s ability to pay rent is falling because those with the most income are more likely to buy a home of their own. Less ability to pay the rent also means an increased risk for the landlords. It is inevitable that rents will rise to cover the greater risk.
The result is that the poorest amongst us are increasingly struggling to find suitable rental properties.
GlanACC
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Sign Up13:42 PM, 2nd September 2024, About 2 days ago
Lets be honest, if the council, Serco, TDS or whoever places someone in the property you don't know what kind of riff raff you will end up with - and its still the landlords problem to sort out. I personally know of a family being allocated a property by the council next to some friends of mine and they are an absolute nightmare.
I also see that some insurance companies like Direct Line have now really tightened up on their landlord insurance. The vetting procedure is now tighter, photographs of the tenant have to be kept, job references etc.
PETER harvey
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Sign Up14:37 PM, 2nd September 2024, About 2 days ago
the reason the council abuse landlords - end of tenancy and you want the property back they cannot find alternative accommodation - you end up evicting
paying for the pleasure - it has taken me 18 months despite giving the council 5 months notice. it is not the landlord's problem that they have no accommodation but we are made to pay the price. well barking & dagenham now have 5 properties less for their homeless tenants as mi am rented in the private sector.
the majority of the homeless familiesj ust go from rented property to another - mess up and are moved out by landlords into another property it is a constant circlle.
TheMaluka
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Sign Up14:53 PM, 2nd September 2024, About 2 days ago
NEVER take any tenant who is likely to qualify for Legal Aid. They can make any spurious claim they like with financial impunity. I know to my cost.
Simon F
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Sign Up15:11 PM, 2nd September 2024, About 2 days ago
A good answer to these questions found here: https://pdpla.com/component/easyblog/private-landlords-and-housing-claimants-homeless-applicants?Itemid=236