Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
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Sign Up23:21 PM, 20th December 2011, About 13 years ago
In my limited experience this would not only apply to the stereo-typical male ex-offender you describe. It might also refer to any person with an unlicensed sentence history, a person with enduring mental health, alcohol or substance abuse issues or any number of other scenarios. These individuals are likely to be looking at extremely limited housing choices in the first place, if any.
The answer is not to make people homeless, there are precious few hostel resources (most charity funded), and it seems this is a pragmatic solution. I cannot imagine it will be the individual who defines their level of risk.
I see nothing in this policy which would justify rioting - itself a violent and criminal offence...
Mark Alexander - Founder of Property118
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Sign Up23:26 PM, 20th December 2011, About 13 years ago
My point was not intended to be gender specific and there can never be any justification for rioting in modern society Teena. My point is, why do the people you describe deserve larger benefits and better quality housing than law abiding citizens?
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Sign Up23:45 PM, 20th December 2011, About 13 years ago
I am not saying they do. Self contained housing does not necessarily imply 'better' quality, that is an emotive statement. I am saying that the decision does not, from my reading, refer only to ex-offenders. It refers to the housing of people considered to be an on-going risk to others. If there were not this exclusion it might mean that housing officers were unable to take appropriate decisions even where they were advised to house people separately. As the document states, it is only likely to apply to a very small number of individuals, and in reality, given the shortage of housing stock and the difficulty for anyone finding rented accommodation, the likelihood is that high risk individuals will continue to be housed by charitable trusts if not in a cardboard box. The latter hardly a safe solution for any of us.
As to who deserves what, I simply don't see it in those terms. Benefits are about appropriateness to need, not what we as individuals might think we deserve.
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Sign Up8:21 AM, 21st December 2011, About 13 years ago
RE "having paid no taxes"
You mean like Landlords, they seem to avoid taxes with their interest only book fiddling schemes.
Mark Alexander - Founder of Property118
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Sign Up8:34 AM, 21st December 2011, About 13 years ago
Teena, if a person is a danger to society they should be institutionalised in my opinion, not favoured financially in the benefits system. I understand that offenders need to be rehabilitated but put them into shared houses where they get the same benefits (justifiably costing less not more) and make sure they only mix with their own kind. Give them the incentive to function in society. Half way houses are what's required for rehabilitation. When they can prove they can function in society and earn an honest living, that's the point at which they may be able to rent self contained accommodation? I can envisage instances where the group you describe are going to end up talking to some softie housing association who puts them into social housing in a modern development, right next door to honest people who have worked hard and saved up to fund a deposit to buy their home. I appreciate that this change to the LHA rules only affects a small percentage of society but that doesn’t make it right. Let's try to get a number added to see what this small percentage actually means to. A small percentage of the entire population could still be a huge number!
Ben Reeve-Lewis
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Sign Up10:04 AM, 21st December 2011, About 13 years ago
Mark you are making the mistake of thinking that social housing organisations are 'Softies' haha. Councils and housing asociations deal with so many tenants with a variety of social problems. Everyone I know who works in them are cynical experienced people who dont lean towards naivete. We have to operate under rules set down for us by governments. I dont know a single bleeding heart in my business, well not once they have been in post more than 6 months.
Social landlords do end up putting ex murderers, armed robbers, sex offenders next door to decent folk but this is unavoidable because our society is comprised of decent people and people who are a danger to others
The only possible extension of your logic is to deny housing provisions to them in which case, as Teena points out they all have to live in cardboard boxes and the authorities then dont know where they are and have no control over them. Alternatively you just keep everyone banged up for life, which is also hardly a sensible or achievable solution.
This isnt about the fairness of violent recidivists getting better benefits than decent law abiding folk, but about managing a social problem that isnt going to go away just because we are personally offended by them
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Sign Up10:07 AM, 21st December 2011, About 13 years ago
This is the way that the benefits system, almost by definition has to work. Poeple who make provision for themselves get nothing while people who haven't done so get taxpayers' money. I don't see any alternative in a civilised society, although we can argue about the implementation - I am currently grumbling about how choosy LHA claimants are being in Middlesbrough, where I have a decent house with no takers because of the area it is in (blighted by the behaviour people moved into it as a result of selective licensing elsewhere, interestingly)
Mark Alexander - Founder of Property118
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Sign Up10:26 AM, 21st December 2011, About 13 years ago
So what's wrong with the half way house scenario?
They need to go into half way houses, still HMO's in my opinion, staffed by trained professionals. Preferably these properties will be away from society.
These people may have served their time but if they are deemed to be a risk to society they need to be managed properly, not rewarded by getting a better property.
Here's a scenario for you. Twins leave school. One goes to 6th form, then to University, gets qualifications and goes on to work in essential services. However, due to government cut backs this twin has lost his job, got depressed and his girlfriend has left him. This twin is desperately looking to get a job and is struggling to make ends meet. In January this twin will be forced to move out of a one bed flat into an HMO. The other twin gets into drugs at school, comits violent crimes to fund the habit and goes to prison. Twin two has now served time and is released back into society.
How it can be right that twin one ends up in a shared house and twin two ends up in a nice self contained one bed housing association flat?
I'm going to get of my soap box now Ben and give other people an opportunity to get a word in.
Ben Reeve-Lewis
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Sign Up10:42 AM, 21st December 2011, About 13 years ago
Mark thats my point, halfway houses exist but not enough because of public sector cuts. Also on the same point you make you cant have them away from society unless you have them on Dartmoor. In cities everyone is lumped in together. Its not practical unless you start seriously suggesting puting bail hostels on islands and thats just getting bizarre.
Now Jerry that is an interesting conundrum, bad tenants being forced out by selective licensing and ghetoo-ising other areas. Another example of the madness of our disconnected housing system.
The imbalance in benefits is a problem that has been around for ages. People are only in the last year or so uniting in their awareness of it.
I am based in our homeless unit and the other week I interviewed a single woman facing mortgage repossession who was only elgible for £65 a week job seekers allowance. I said to her that if she had a child she would receive enough benefits to save her home. She replied that she wasnt the type to get pregnant just to get a counicl house, to which I said "Well you're in the wrong place here then love" haha
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Sign Up12:27 PM, 21st December 2011, About 13 years ago
What we are discussing here is the benefits rule. Sentencing policy, offender management, rehabilitation, social integration, provision of hostel accommodation are all other issues. The fact is that this exclusion within the new benefit payment is a pragmatic and necessary inclusion given the current situation with all of the above. It is only one way in which ex-offender housing is subsidised. There are other funds available to ex-offenders; help with deposit payments for example, which are also not available to all others. The issue is providing appropriate housing by whatever means are available given the lack of supply. The assumption that an ex-offender is molly-coddled by housing providers is not correct. Likewise the assumption that an ex-offender has never paid taxes.
If we were going to question the wider issue of why people are released when they are still a risk to the public, it is perhaps the cost of incarceration to the tax payer that is at the root of many of the decisions taken by governments up to this point. Again, that is not the offender's decision any more than the decision which defines the level of risk they might represent.
In the absence of penal reform, the benefits system is simply carefully playing the hand it has been dealt.