Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
| “Account” |
means an account required to access and/or use certain areas and features of Our Site; |
| “Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
| “Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
| “personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
| “We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
| Name of Cookie |
Purpose |
Strictly Necessary |
| JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
| __cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
| Name of Cookie |
First / Third Party |
Provider |
Purpose |
| __utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
| _fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Patterson
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Sign Up13:46 PM, 15th July 2020, About 4 years ago
Hi Ronnie,
From the legislation and please see >> https://www.property118.com/electrical-safety-standards-from-1-7-20-new-tenancies-and-1-04-21-existing/
A report must be carried out at least every 5 years not at every new tenancy. However, it must be carried out if the report recommends additional inspections. Therefore, I think the electrician may have misunderstood the legislation requirements so please ask why the electrician thinks another report need to be carried out at a new tenancy.
These Regulations apply in England only to—
(a)all new specified tenancies from 1st July 2020; and
(b)all existing specified tenancies from 1st April 2021.
From the legislation >> http://www.legislation.gov.uk/uksi/2020/312/regulation/3/made
Duties of private landlords in relation to electrical installations
3.—(1) A private landlord(1) who grants or intends to grant a specified tenancy must—
(a)ensure that the electrical safety standards are met during any period when the residential premises(2) are occupied under a specified tenancy;
(b)ensure every electrical installation in the residential premises is inspected and tested at regular intervals by a qualified person; and
(c)ensure the first inspection and testing is carried out—
(i)before the tenancy commences in relation to a new specified tenancy; or
(ii)by 1st April 2021 in relation to an existing specified tenancy.
Landlords of privately rented accommodation must:
Ensure national standards for electrical safety are met. These are set out in the 18th edition of the ‘Wiring Regulations’, which are published as British Standard 7671.
Ensure the electrical installations in their rented properties are inspected and tested by a qualified and competent person at least every 5 years.
Obtain a report from the person conducting the inspection and test which gives the results and sets a date for the next inspection and test.
Supply a copy of this report to the existing tenant within 28 days of the inspection and test.
Supply a copy of this report to a new tenant before they occupy the premises.
david porter
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Sign Up18:50 PM, 15th July 2020, About 4 years ago
Electrical certificates
New regulations
I am being told that to comply with new regulations we need a certificate of fitness. I am being told that the plastic fuse box/consumer unit needs to be replaced with something of non combustible construction.
This means made of metal!!!!!!!!!!
We have spent the last 50 years taking out metal fuse boxes because they are conductors of electricity. They have been replaced with plastic.
Now we are to take the plastic ones out and replace them with metal?
I am wondering if I am being told a load of nonsense?
Please can you assist?
Mervin SX
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Sign Up9:13 AM, 16th July 2020, About 4 years ago
The interpretation of the requirements are being utilised by several electricians to make a quick buck!
When an EICR is issued, please ensure it says it is valid for 5 years and that's it. No further conditions unless there is a valid electrical reason for inspection after each tenancy, etc.
Regarding the plastic vs. metal box - it's all to do with the fire safety risk - i.e. will the box withstand a fire in the property. There is no absolute requirement to get this replaced to comply retrospectively to the latest codes. It could be noted as a recommendation in the report. Having said that, if it's a consumer box exposed in the exit route, within a small apartment, I would upgrade it to metal. If it's a consumer box, hid away in a safe location (stair cupboard, etc.) then leave it as it is.
Ray Davison
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Sign Up9:58 AM, 16th July 2020, About 4 years ago
There is no requirement to bring a property up to the latest regulations unless there is a specific safety issue related to the existng installation. If your electrician is going down this route to enhance his income then change your contractor. They will soon find this short sighted approach does not work.
Regarding the requirement to send a copy of the certificate to the local council, does anyone know specifically where to send it? Building control? Housing Dept? Does the legislation actually specify and if not could you be penalised if you happened to send it the wrong section of the council?
Bill O'Dell
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Sign Up10:38 AM, 16th July 2020, About 4 years ago
Reply to the comment left by Ray Davison at 16/07/2020 - 09:58
@Ray Davison - my understanding is, it is a requirement to furnish a report to the local authority within a period (7 or 14 days I think) - on their request. So they have to ask.
Frederick Morrow-Ahmed
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Sign Up12:28 PM, 16th July 2020, About 4 years ago
Reply to the comment left by Bill O'Dell at 16/07/2020 - 10:38
In addition, I believe it has to be sent to the council if the first inspection came back as unsatisfactory and needed further work. And this is without the council having to ask for it.
Jireh Homes
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Sign Up15:48 PM, 16th July 2020, About 4 years ago
In Scotland we have been complying with EICR regulations for over 5 years and been through some of these issues. Consumer Units installed against earlier revisions of the Code are generally simply noted as C3, even the older type wire fuses. Whilst recommended to upgrade and sensible, not mandatory.
With recent changes to Landlord Registration (applicable to whole of Scotland), LA may request copy on a sample basis. And yes we must supply the tenant with a copy.
Ray Davison
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Sign Up16:16 PM, 16th July 2020, About 4 years ago
Reply to the comment left by Bill O'Dell at 16/07/2020 - 10:38
Hi Bill,
I thought it was mandatory to send to the LA pass or fail and also automatically without the LA asking for it . I understood the time-frame was 28 days but I could be mistaken..
I think the 'On-request' bit relates to prospective Tenants
I'm about to start my first ones so need to bottom this out properly as it seems to be another minefield ready to catch the uninformed (Me at the moment!)
SimonP SimonP
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Sign Up21:41 PM, 16th July 2020, About 4 years ago
I thought the new electrical requirements had been put on hold as they were deemed to be lacking in proper information. Have I missed something?
Proffessional tradesman
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Sign Up22:01 PM, 16th July 2020, About 4 years ago
Reply to the comment left by Neil Patterson at 15/07/2020 - 13:46
Why wouldnt you ask the proffessional you paid to do the report. If you had he would have been able to guide you to the table in guidance note 3 of the wiring regs that give the frequency for inspections If you are to comply with those regulations, which from the thread it now appears you need to then you cant pick and choose the section of a sentence you like and ignore the rest. He has correctly quoted the recommended frequency as per the wiring regs. The recommended next inspection refers to a full inspect and test at 5 years, the change of tenant requires you to inspect for damage and test further should you find anything amiss. So he's not pulling a fast one just covering his arse (by quoting the regs) incase your 1st tenant creates a danger and you dont take due dilligence before moving in the next. You should at least be doing a walk around visual inspection of all sockets, switches and light fittings when your tenant leaves, and unless you are having a report done you need to keep a record yourself.