Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Seething Landlord
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Sign Up9:09 AM, 11th May 2021, About 4 years ago
Reply to the comment left by michaelwgroves at 11/05/2021 - 08:01
To be absolutely clear, are we agreed that the definition should be read as:
“electrical safety standards” means the standards for electrical installations (which means fixed electrical cables or fixed electrical equipment located on the consumer's side of the electricity supply meter) in the eighteenth edition of the Wiring Regulations, published by the Institution of Engineering and Technology and the British Standards Institution as BS 7671: 2018(5)?
Seething Landlord
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Sign Up9:17 AM, 11th May 2021, About 4 years ago
Reply to the comment left by michaelwgroves at 11/05/2021 - 08:17
HMOs are only an anomaly if a new report is required "on change of occupancy".
michaelwgroves
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Sign Up13:14 PM, 11th May 2021, About 4 years ago
Reply to the comment left by Seething Landlord at 11/05/2021 - 09:17
I agree with this. In a large HMO, you could need a new EICR every month. This would be illogical.
michaelwgroves
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Sign Up13:21 PM, 11th May 2021, About 4 years ago
Reply to the comment left by Seething Landlord at 11/05/2021 - 09:09
We are in complete agreement on the definition.
michaelwgroves
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Sign Up8:52 AM, 12th May 2021, About 4 years ago
Reply to the comment left by michaelwgroves at 11/05/2021 - 13:21
If we are in agreement with the definition, then surly, we are in agreement the reports must comply with 18th edition?
Seething Landlord
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Sign Up20:37 PM, 12th May 2021, About 4 years ago
Reply to the comment left by michaelwgroves at 12/05/2021 - 08:52
Sorry for the delay in responding due to having to sort out a computer problem.
I agree that the inspection and testing should follow the procedures in the 18th edition. Whether the report needs to be in the format prescribed in the 18th is probably not an argument worth pursuing any further but to answer your previous question, I am not aware of any standard report apart from the EIC and EICR.
A landlord has the following basic duties under the Regulations:
(a) to ensure that the electrical safety standards (the standards for fixed electrical cables or fixed electrical equipment located on the consumer's side of the electricity supply meter in the eighteenth edition) are met during any period when the residential premises are occupied under a specified tenancy;
(b) to ensure every electrical installation (meaning the fixed electrical cables and fixed electrical equipment located on the consumer’s side of the electricity supply meter) in the residential premises is inspected and tested at regular intervals (“at regular intervals” means at intervals of no more than 5 years; or where the most recent report requires such inspection and testing to be at intervals of less than 5 years, at the intervals specified in that report) by a qualified person (“qualified person” means a person competent to undertake the inspection and testing required under regulation 3(1) and any further investigative or remedial work in accordance with the electrical safety standards)
(c) to obtain a report from the person conducting that inspection and test, which gives the results of the inspection and test and the date of the next inspection and test
Having now agreed that “electrical safety standards” has a very specific definition rather than incorporating the whole of the 18th edition into the Regulations I believe we are back to trying to reach agreement on whether it is acceptable when stating the date of next inspection and test to include “on change of occupancy”.
I do not dispute that the table in BS7671 says in respect of rented flats and houses “change of occupancy/5 years” under the heading “maximum period between inspections and testing as necessary”. What I have not been able to establish is whether this is supposed to be a hard and fast rule or to be taken as guidance for qualified persons in exercising their judgement.
Be that as it may, the Regulations state that the inspection and testing must take place at regular intervals. The legislators have not included any reference to BS7671 in the definition of “at regular intervals”.
Change of occupancy is not a regular interval, it is an event that could happen at any time. Does this persuade you that the phrase should not be included?
michaelwgroves
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Sign Up21:05 PM, 12th May 2021, About 4 years ago
Reply to the comment left by Seething Landlord at 12/05/2021 - 20:37
If the only reports available are those of the 18th edition, then I believe these are the only regulations you could use. The legislation is not prescriptive on the contents of the report, only its existence. This is where the legislation hands over to the 18th edition without exception. If this were not the case, the legislation would advise of the alternative regulation to use.
As these do not exist, we are left with the 18th edition.
I think it is fine for a landlord to ask his electrician to put 5 years and nothing else. The landlords duty is to comply with the EICR. If that’s what it says , then you are fine. However, you’ve got to ask yourself, why stop there, why not ask him to turn the C1’s into C3’s.
Any electrician who agrees to this is a fool.
I’ll bounce “change of occupancy” around the electricians forum and get a consensus on what others think.
Watch this space.
Seething Landlord
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Sign Up21:24 PM, 12th May 2021, About 4 years ago
Reply to the comment left by michaelwgroves at 12/05/2021 - 21:05
Thanks, that could be really helpful. Is there any mileage in asking the trade bodies for a view?
michaelwgroves
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Sign Up22:17 PM, 12th May 2021, About 4 years ago
I have just read a book I have from NAPIT, called EICR codebreakers. This is the book I use for guidance on the frequency risk assessments. There is some good reading ahead of this table I have not previously taken enough notice of.
NAPIT advises the electrician should recommend the testing frequency, but it is the responsible person (landlord) who is responsible for ongoing maintenance, and therefore the testing frequency.
So I still maintain the EICR should following 18th edition in it's entirety, but NAPIT's interpretation of the testing frequency is, it is the landlords decision.
So feel free to tell your electrician you want whatever period you like, as long as it's a maximum of 5 years as prescribed in the legislation.
I learnt something tonight, thanks to Seething Landlord for staying with the debate until the end.
Seething Landlord
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Sign Up23:14 PM, 12th May 2021, About 4 years ago
Reply to the comment left by michaelwgroves at 12/05/2021 - 22:17
Sorry Michael, I think NAPIT are wrong on this unless the book pre-dates the Regulations but you might have uncovered a clue to the matter we have been debating. Is it perhaps the case that the date or triggering event for the next test used to be simply a recommendation whereas keeping to it has now become a statutory obligation by virtue of Regulation 3 (1) (b) and 3 (2)? It would have done little harm to recommend a new inspection on change of occupancy when left to the landlord's discretion but now that it is obligatory it is a rather different matter.
If you still have an appetite for pursuing this I would be very interested to hear the views of others on the electricians' forums.