Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
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__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mike
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Sign Up16:36 PM, 9th May 2021, About 4 years ago
Reply to the comment left by michaelwgroves at 09/05/2021 - 11:19If an installation has not been disturbed by ANYONE or by ANYTHING, in 20 years, NOTHING and I mean absolutely nothing would go wrong with it, unless it was not carried out according to BS installation standards in the first place. What then is the purpose of standards?
The purpose of standards is so that any installation is not subject to an early failure and is safe, so if this is the case then why specify 5 years why not specify test every 24Hours? what if a tenant has tampered with wiring the next day you got an EICR ?
So the easiest thing would be to do a basic visual inspection as any Landlord would need to do with the rest of the building during regular inspections, and during change of tenancy, like ensuring all appliances work, taps and controls all work, hot and cold water works, check all sockets visually for signs of burn or stains, he can even buy one of these simple plug in testers to ensure that all earthing and polarity is correct, why subject to an EICR report? where it takes less than an hour and most of it is visual inspection on about 10% sampling, what if the lethal fault was present on the remaining 90% of unchecked wiring, and even if there were problems, RCD would take good care of that, what then is the purpose of requiring an RCD and still need to test wiring every 5 years, just a bureaucratic burden on Landlords.
michaelwgroves
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Sign Up17:06 PM, 9th May 2021, About 4 years ago
Reply to the comment left by Mike at 09/05/2021 - 16:36
As technology and our understanding improves, so does the regulations. Grenfell is a good example of why this is important. Never will we clad externally with combustible cladding. New regulations typically come to light because of events like this.
But closer to home, I completed an EICR last year, nothing had changed in 20 years. The original upgrade was completed to a good standard. No DIY, visually it was perfect. However, an insulation resistance test showed something was very wrong. It took me a day to find it, but what I discovered was 12" of T&E cable completely bare. All 3 wires had been eaten by a rodent. When I pulled the cable out, a nest came along with it. It was a house fire waiting to happen.
If your electrician completes an EICR in an hour, show him the door. You might have a certificate, but he has not tested thoroughly. I take a minimum of half a day, sometimes a whole day, but I leave no stone unturned.
Ultimately, you get what you pay for.
Mike
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Sign Up20:03 PM, 9th May 2021, About 4 years ago
Reply to the comment left by michaelwgroves at 09/05/2021 - 17:06
I fully understand where you are coming from, these sort of rodent chewed cables are not just limited to houses, in fact a mate called me to rewire his car electrics where many cables had been chewed through, the poor thing most probably got inside a car but had no means to escape and must have been starving so helped itself to PVC, and yes we are talking here of only 12v Dc and endless fusees blowing, so really this means houses are more vulnerable when they are unoccupied, when mice can't find food and crumbs, they could resort to eating cable insulation, so may be BS could add leaving enough food for the mice in places to prevent electrical fires, (Joking ) but yes I actually deploy this strategy to prevent foxes eating my cats by leaving enough food for them as well.
Seething Landlord
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Sign Up23:37 PM, 9th May 2021, About 4 years ago
Reply to the comment left by michaelwgroves at 09/05/2021 - 11:40
You say: You must meet the “electrical safety standards”
Agreed
You say: “The electrical safety standards means the 18th edition.”
No, it does not. In your previous post you quoted the definition correctly. Now you have mis-quoted it.
It means “the standards for electrical installations in the eighteenth edition of the Wiring Regulations, published by the Institution of Engineering and Technology and the British Standards Institution as BS 7671: 2018”
For a proper understanding you also need to take account of the definition of “electrical installation”, which means fixed electrical cables or fixed electrical equipment located on the consumer's side of the electricity supply meter;
The expanded definition of the “electrical safety standards” for the purpose of the Regulations and which landlords are required to ensure are met is therefore:
“the standards for fixed electrical cables or fixed electrical equipment located on the consumer's side of the electricity supply meter in the eighteenth edition of the Wiring Regulations, published by the Institution of Engineering and Technology and the British Standards Institution as BS 7671: 2018”
I do not understand how you can interpret this to include the periodic testing requirements/recommendations of BS 7671 and GN3.
You say: “You must take the 18th edition in it’s entirety, the legislation does not have any limitations, you must follow the 18th edition.”
Sorry, this is simply not correct. What you must follow is the precise wording of the Regulations.
If you are unable to see the difference between the actual definition and your contention that “the electrical safety standards” means the whole of BS7671 I am afraid that there is nothing more that I can say on the subject.
You say: “The 18th edition sets out the requirements of the EICR”.
Quite so, but those requirements are not imported into the Regulations, which do not specify that an EICR is required. They just require “a report which gives the results of the inspection and test and the date of the next inspection and test;”
NAPIT agree with this but apparently you do not.
You say "In my eyes the date can be an exact date, or a date triggered by an event."
I do not agree. The Regulations require the report to specify a date, not a list of alternatives.
Other electricians have said:
Paul Landlord: “Of course nobody does actually do new EICRs on change of occupancy- even though they should and I'm not claiming to be a saint on this either.”
Steve p: “including the phrase is a recommendation” and “I hope that explains why that statement is on most EICR forms and why its really not a big deal, its still a recommendation if its stated on you EICR or not and its still your decision if you act on that recommendation.”
In his second post he said in reply to Gary Nock: “You are correct the British Standards are not law, they are a guide, and as an electrician we can deviate from them …”
What does not seem to have been understood is that it is one thing to have “on change of occupancy” as a recommendation in a guidance note but quite another to include it in a report for the purpose of the Regulations, which converts the recommendation to a statutory requirement with a potential penalty of up to £30,000 for non-compliance.
That is the effect of Regulation 3 (2) (b).
Once it is in the report, the landlord had better make sure that he follows it, however ridiculous it might be.
That is why it is so important to get it right – electricians who insist on including such a requirement are potentially creating huge unnecessary problems for landlords.
michaelwgroves
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Sign Up8:27 AM, 10th May 2021, About 4 years ago
The 18th edition is shorthand for the Institution of Engineering and Technology and the British Standards Institution as BS 7671: 2018
So we are also agreed on this.
GN3, also written by the IET is an extension to the 18th edition. It explains some of the regulations in more detail, as some of the wording is complex.
The legislation is clear you must follow the 18th edition, it does not make any exceptions.
The report you are referring to is an EIC, this can be interchanged with an EICR. I am using the term EICR for simplicity.
I agree the legislation asks for a “date”, but it also advises you should must follow the 18th edition. In following the 18th edition, I must include the words change of occupancy. Any electrician omitting these words is foolish.
I feel I am repeating myself, if you disagree, please make reference to regulations and legislation as I have done to backup your thoughts. Otherwise it’s just an opinion.
Seething Landlord
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Sign Up10:32 AM, 10th May 2021, About 4 years ago
Reply to the comment left by michaelwgroves at 10/05/2021 - 08:27
1: We are definitely not agreed on the definition of "electrical safety standards" and never will be for as long as you continue to insist that it means the whole of BS 7671.
The expanded definition that I have given simply combines the definition of "electrical installation" in Regulation 2 (“electrical installation” has the meaning given in regulation 2(1) of the Building Regulations 2010) with the definition of "electrical safety standards". This is a matter of statutory interpretation, not opinion.
2: You keep saying "The legislation is clear you must follow the 18th edition, it does not make any exceptions" - the Regulations do not say this, you are reading into them something that is not there. What they actually say is that the landlord must ensure that the standards for fixed electrical cables or fixed electrical equipment located on the consumer's side of the electricity supply meter in the eighteenth edition of the Wiring Regulations, published by the Institution of Engineering and Technology and the British Standards Institution as BS 7671: 2018 are met.
3: I am not referring to an EIC, I am simply quoting Regulation 3 (3) (a). The Regulations make no reference to the type of report required and do not stipulate that it must follow the style or form of report prescribed by BS7671. This is acknowledged by NAPIT in their "Guidance for Landlords", FAQ section. Interestingly they refer throughout to an "Electrical Installation Safety Report" rather than "Electrical Installation Condition Report", a further indication that they realise that there is no requirement to follow BS7671.
4: The Regulations do not "ask" for a date, they require it and without it the report will be invalid. Yet again you make the erroneous claim that you must follow the 18th edition.
5: You have not commented on the effect of including "on change of occupancy" so I assume that you agree that if you are correct (which I emphatically do not accept) it would convert what others seem to think is no more than a recommendation into a statutory requirement.
6: What have I said that you consider to be my opinion rather than a referenced statement of how the Regulations should be interpreted?
Mike
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Sign Up12:47 PM, 10th May 2021, About 4 years ago
On a recent EICR report I got, less than a month ago, my next inspection due date states "0"....what does that mean another one is due already? and if I get another one done today, what happens when my tenant is going end of June, so I will need a third one within a span of three months......sure that can't be right. I think the legislator need to go back to the drawing board and redo the requirement with a clean head.
Indeed this property had a tenant who occupied back in 2015, so EICR report was not then a necessity, but became law from 1st April This year, so I got an electrician to do that but he specified next inspection as "0" years
Chris @ Possession Friend
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Sign Up14:07 PM, 10th May 2021, About 4 years ago
Reply to the comment left by Mike at 10/05/2021 - 12:47
I suggest that the period of certification is discussed and agreed, BEFORE engaging an Electrician.
I don't employ any electricians who won't give a 5 year certificate.
Mike
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Sign Up15:42 PM, 10th May 2021, About 4 years ago
Indeed Chris, I did contact the electrician and pointed this out to him, he said he didn't think it mattered....lol, and he said if I want 5 year inserted then he will email me another one, I am not in a rush for it as long as he amends the same one to 5 years or issues a new one with 5 years, but he then has to cover me from 1st April 2021.
michaelwgroves
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Sign Up20:28 PM, 10th May 2021, About 4 years ago
Reply to the comment left by Seething Landlord at 10/05/2021 - 10:32
1. This is a straight copy and paste from an earlier post. The legislation does not list any exceptions, therefore, the legislation is very clear.
I'm referring to "The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020" https://www.legislation.gov.uk/ukdsi/2020/9780111191934
From this legislation;
“electrical safety standards” means the standards for electrical installations in the eighteenth edition of the Wiring Regulations, published by the Institution of Engineering and Technology and the British Standards Institution as BS 7671: 2018
3(b) makes it clear every electrical installation must be inspected, I don’t think we are in disagreement about this.
2. Again copied from earlier post 3.—(1) A private landlord who grants or intends to grant a specified tenancy must—
(a)ensure that the electrical safety standards are met.
This compliments the point above.
3. The Institution of Engineering and Technology and the British Standards Institution as BS 7671: 2018 only publish two relevant reports, the EIC and EICR. If you are suggesting you don’t need to use these reports, what reports would you ask for, I am not aware any exist?
4. Exactly the same point as in paragraph 2. You can only achieve this if you follow the guidance in the 18th edition.
5. If the electrician does not put “change of occupancy” he is not following the guidance in the 18th edition.
6. I think you are trying to justify to yourself, that the legislation does not relate to the 18th edition. Every argument you put forward is answered in the 18th edition.
You need to concentrate on point 1. As once we have concluded that, everything become clear. The rest is just noise.