Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
michaelwgroves
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Sign Up11:49 AM, 8th May 2021, About 4 years ago
Reply to the comment left by Paul landlord at 04/05/2021 - 22:23
Under "Maximum period between inspections and testing" it says and I quote "Change of occupancy/ 5years".
Similar to Paul, I am an electrician and landlord, I am in agreement with all Paul's technical comments, but wanted to expand on the point above.
There are two keys points here, 5 years is the maximum, not the minimum. And the wording is explicit. "Change of occupancy". You should not be asking your electrician to remove this from his report, and if you do, he should decline.
5 years is the de facto for a new installation. However, for existing installations, the period is based on condition, maintenance, and history of modifications. Depending on what the electrician finds, he could advise "1 year or change of occupancy".
So lets now take a look at the requirement to have an EICR. The government guidance is clear, you must have an EICR as set out in the 18th edition. The 18th edition states "Change of occupancy".
My next bit is a question, not a statement, lets say you do not get a new EICR on Change of occupancy, you later serve a s21 (if they still exist). The smug arse lawyer defends his client, funded through legal aid. And says, the s21 is not valid, as you have not served a valid EICR, case thrown out. It's not gone to court yet, but it will..................
For the sake of a new EICR, do you want to be the test case.......
Seething Landlord
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Sign Up13:38 PM, 8th May 2021, About 4 years ago
Reply to the comment left by michaelwgroves at 08/05/2021 - 11:49You say “The government guidance is clear, you must have an EICR as set out in the 18th edition. The 18th edition states "Change of occupancy".”
Which guidance are you referring to? In the Regulations the only reference to the 18th edition is in the definition of “electrical safety standards”.
Your post illustrates what I referred to in a previous post, the assumption by electricians that under the testing regime created by the Regulations the "report" should follow all the recommendations and guidance notes from the trade bodies regarding the interpretation and application of BS7671 including frequency of testing.
The Regulations actually stipulate that a landlord must "obtain a report from the person conducting that inspection and test, which gives the results of the inspection and test and the date of the next inspection and test".
NAPIT guidance confirms that “The Regulations just refer to a report being obtained by the person conducting the inspection and test. Typically, an Electrical Installation Condition Report (EICR) is used within the industry for this purpose.” i.e. an EICR might be the norm but a different report would be equally acceptable as long as it “gives the results of the inspection and test and the date of the next inspection and test”.
The purpose of the inspection and test required by the Regulations is to establish that "the standards for electrical installations in the eighteenth edition of the Wiring Regulations, published by the Institution of Engineering and Technology and the British Standards Institution as BS 7671: 2018" are met.
The frequency of testing is not part of "the standards..." and is dealt with specifically in the Regulations, which state "at intervals of no more than 5 years”.
To comply with the Regulations the report must specify the date for the next inspection and test. "Change of occupancy" is not a date, it is an event. If the legislators had intended to require a new inspection on change of occupancy they could have tried to define what that means and done so, but they did not. It is not therefore appropriate for the report to include that wording.
Pete jinks
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Sign Up19:22 PM, 8th May 2021, About 4 years ago
Reply to the comment left by Paul landlord at 04/05/2021 - 22:23
Paul landlord - as a landlord with a small portfolio, but also an approved electrician, and member of NICEIC for the last 30+ years, I couldn't have said this better. Good to read a balanced view and an informed response. Am sure there are some electricians who may be taking advantage of the situation. But does this not reinforce the importance to have a relationship, with a trusted, qualified electrician, and to your point, the liability is with us as landlords, so worth just spending a couple of hundred pounds to cover yourself and keep the tenant safe. I am with you, have paid a fortune in the necessary testing equipment, always loathed to do these tests as a real pain to do! My concern, as electricians may try to compete with pricing, and landlords want this done cheap as possible, they might not become worth the paper they are written on.
michaelwgroves
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Sign Up20:20 PM, 8th May 2021, About 4 years ago
Reply to the comment left by Seething Landlord at 08/05/2021 - 13:38
I'm referring to "The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020" https://www.legislation.gov.uk/ukdsi/2020/9780111191934
From this legislation;
“electrical safety standards” means the standards for electrical installations in the eighteenth edition of the Wiring Regulations, published by the Institution of Engineering and Technology and the British Standards Institution as BS 7671: 2018
Duties of private landlords in relation to electrical installations
3.—(1) A private landlord who grants or intends to grant a specified tenancy must—
(a)ensure that the electrical safety standards are met
The frequency is also most definitely in the 18th edition, section 653.3 reads: The report shall indicate a recommended interval until the next inspection, supported by an explanation for the recommendation.
Guidance Note 3, expands on this further, and is 150 pages dedicated to this subject. But more specifically as Paul has already stated, table 3.2 advises “Change of occupancy”
As per my previous post, the government legislation is clear what is required. We also have three qualified electricians all saying the same thing. As fellow landlords, please appreciate we are not trying to rip anyone off, just educate. Please bare this in mind when you reply. Happy to have a debate, but remember we are all on the same side.
Seething Landlord
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Sign Up22:49 PM, 8th May 2021, About 4 years ago
Reply to the comment left by michaelwgroves at 08/05/2021 - 20:20
Michael, my only aim is to get to the correct interpretation of the Regulations by reasoned debate. The fact that three electricians are all saying the same thing demonstrates that they agree on what is recommended in BS7671 and GN3 but there is no basis for saying that the same guidance should be applied to the report required by the Regulations, particularly if the Regulations say something different.
The first half of what you say is absolutely correct, but where in the Regulations do you think it says that "you must have an EICR as set out in the 18th edition"?
As you say, "electrical safety standards" is defined as "the standards for electrical installations in the eighteenth edition of the Wiring Regulations", which must surely mean the standards and specification to which the fixed wiring and equipment are installed. No other part of BS7671, let alone GN3 is quoted or referred to in the Regulations.
Frequency is defined separately in the Regulations as "at intervals of no more than 5 years” which as I have said previously overrides anything in BS7671 or its guidance notes.
The Regulations simply require the inclusion of a DATE for the next inspection so anything that goes beyond this is superfluous, confusing and inappropriate.
It is not really relevant to the debate but I now have six recent EICRs from three different electricians, none of which include "or on change of occupancy".
Mike
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Sign Up2:17 AM, 9th May 2021, About 4 years ago
Change of occupancy.....Never! how can that be even logical? If I haver an HMO with say 5 unrelated tenants, and assume one tenant leaves every 6 months and a new one comes in, If I was to have my installation tested every bloody 6 months ....can you imagine the impact of testing on that installation, it would bugger it up! and cause more dangerous situation, each time you screw and unscrew parts of installation, manipulate wires to facilitate testing, that is what I said earlier on that the less you subject a perfectly working installation the better, you only ever need to mess about with testing when there are problems and RCDs tripping, the most important thing is the earthing, these can be checked visually by any landlord, does not require an electrical engineering to do so, just as anyone can drive a car does not require a mechanical engineering degree.
Chris @ Possession Friend
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Sign Up9:43 AM, 9th May 2021, About 4 years ago
Reply to the comment left by Mike at 09/05/2021 - 02:17
Clearly Not what parliament intended but it's no surprise to have anomalies in the legislation. MHCLG couldn't organise a Pi$$ up in a brewery.
Given this Only applies to PRS, as if the Govt have 'vaccinated Council and Social housing tenants against electric shocks' - and the biggest dangers coming from faulty appliances ( I.e. Grenfell ) and tenant overloading with extension cables etc, to suggest an obscure regulation is able to make an EICR only valid for change of tenancy ( in a HMO, as has been pointed out, that could be every TWO months ! )
Its unbelievable how anyone could support this biased legislation - even though NLA & RLA did so at the time.
And no, I'm not a qualified electrician, but that does not dispossessed me of common sense and the entitlement of an opinion.
michaelwgroves
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Sign Up11:19 AM, 9th May 2021, About 4 years ago
Reply to the comment left by Mike at 09/05/2021 - 02:17
HMO's are certainly an anomaly, but not testing until you physically see something wrong is foolish. That's exactly why you need an EICR, we find the problems you can't see.
This attitude is exactly why we need legislation.
michaelwgroves
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Sign Up11:40 AM, 9th May 2021, About 4 years ago
Reply to the comment left by Seething Landlord at 08/05/2021 - 22:49
I’m happy to continue the debate, I think I covered your question in my last post
1. You must met the “electrical safety standards”
2. The electrical safety standards means the 18th edition.
3. The 18th edition sets out the requirements of the EICR
The legislation only sets out the maximum term, it leaves the 18th edition to cover the detail.
Section (3) a. puts the duty on the electrician to set that date.
You must take the 18th edition in it’s entirety, the legislation does not have any limitations, you must follow the 18th edition.
If you did not add “change of occupancy” you would not be following the 18th edition as required.
I agree the legislation sets a maximum of 5 years, but leaves the minimum period to the electrician.
In my eyes the date can be an exact date, or a date triggered by an event. The legislation is not restrictive on this. But I fear this debate will be argued in court in the next few years, in the same way we had the fiasco with gas certificates.
Mick Roberts
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Sign Up13:01 PM, 9th May 2021, About 4 years ago
Reply to the comment left by Chris @ Possession Friend at 04/05/2021 - 12:47
Brilliant words Chris:
that an MOT garage doesn't write on the expiry date of your MOT, - 12 months or upon change of ownership
My MP said when I was moaning about Licensing, he said U need a License to drive your car. I said Yes, I don't 36 of them do I......