Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Daveknowstheregs
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Sign Up21:31 PM, 10th January 2022, About 3 years ago
Reply to the comment left by Seething Landlord at 10/01/2022 - 21:07
Tbh mate I’ve now lost the will to live on this, but my black and white stand on it (and NAPIT’s) is that an EICR has the qualified experienced inspector’s signature AND only his recommended date of next inspection. This is the inspector’s signed declaration. The landlord has no clue!
Michael’s understanding is that an EICR has the qualified experienced inspector’s signature AND a clueless unqualified landlord’s recommended date of next inspection (totally laughable, but Michael was apparently serious!).
michaelwgroves
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Sign Up22:13 PM, 10th January 2022, About 3 years ago
Reply to the comment left by Daveknowstheregs at 10/01/2022 - 21:31Please refrain from cheap shots, it does not help the debate, but please stay with the debate, we all have a vested interest in concluding what is correct. You are passionate about your belief, please see it through.
Back to the matter in hand, you are choosing to accept an unvetted telephone call with the NAPIT helpdesk, over a NAPIT publication.
Irrespective of the question, surly a publication carries more weight?
Furthermore, this publication is inline with Government guidance and NRLA guidance.
These are all published regulations anyone can read online, why do you disagree with these publications?
Daveknowstheregs
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Sign Up0:44 AM, 11th January 2022, About 3 years ago
Going back to the original question asked by Peter, vested interests or not. My own experience as an electrician tells me that Paul The Landlord nailed your answer correctly. Paul isn’t at all bothered about working for another landlord, so he has no vested interest. He may have offended some landlord, but so what? I personally aren’t bothered about working for a landlord, although I do work for landlords. Those landlords trust my work and my opinion. I don’t try to rip them off. I don’t put “change of occupancy” on my reports, but this may be wrong according to the word of BS7671, the regulations. Tenants could leave a property unsafe, this happens every week. How does a landlord prove otherwise? Maybe an EICR? I don’t give 1 year recommendation on my reports, but I am within my rights to do so. If it is relevant to safety of the installation, ie I witness an issue that requires monitoring annually, then 1 year would be recommended on my report, unless the issue is resolved by the landlord. Only the inspector decides what to recommend on HIS report. Only the inspector’s signature is on HIS report. This is HIS legally binding declaration, that HIS report is correct, to the best of HIS knowledge.
The landlord, the Pope, nor anybody else can input what goes on the inspector’s signed report. That’s the rules and it’s black and white.
If you want a different report, then ask a different inspector to sign a different report.
If the landlord wants a say on a report, then the landlord can sign his OWN report.
michaelwgroves
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Sign Up10:31 AM, 11th January 2022, About 3 years ago
I've spoken to NAPIT and asked them to clarify the guidance in their publication.
They have confirmed 'Daveknowstheregs' is correct, it IS the electricians decision.
They are saying the wording in the publication allows the landlord to negotiate with the electrician, but the final say on the interval is the electricians responsibility. The landlords responsibility is ensuring the frequency is adhered to.
I think the wording is ambiguous, but this does make more sense.
Here is a good article written jointly by NRLA and NAPIT, and addresses the change of occupancy. But NAPIT further clarified, you would only use the wording 'change of occupancy' if you have not completed a full risk assessment.
https://www.nrla.org.uk/resources/looking-after-your-property/electrical-safety-inspections
So in short, what ever interval your electrician gives you, you will have to accept it. But the wording 'or change of occupancy' does not invalidate your EICR.
Thanks 'Daveknowstheregs' for sticking with the debate.
Seething Landlord
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Sign Up10:56 AM, 11th January 2022, About 3 years ago
Reply to the comment left by michaelwgroves at 11/01/2022 - 10:31Thanks for posting that link - the guidance confirms most of what I have been saying throughout this debate and in particular highlights that "on change of tenancy" (they have adopted "tenancy" in place of "occupancy") should not be included:
Copied from the guidance:
"Do I need to get a new electrical safety certificate every time a new tenant moves in?
The regulations specify that an electrical safety certificate will be valid for 5 years, or a shorter time frame if the inspector deems it necessary. This means that generally you should only need to get one certificate every five years and this certificate can be supplied to any new tenants during that period.
The NRLA has received a number of reports of EICRs stating that the report is valid for '5 years or until change of tenancy.' This is incorrect as the regulations require the tests are performed at regular specified intervals rather than being triggered by a change of tenancy. As a result, a change of tenancy should not invalidate an EICR.
The NRLA has raised this with MHCLG and the appropriate trade bodies to ensure that as many electricians as possible are aware of this. However, to avoid issues it is best you speak to the person providing the report to make sure they are aware of this."
Mick Roberts
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Sign Up11:23 AM, 11th January 2022, About 3 years ago
I tell u all what is clear.
There is a disagreement ha ha.
And the end loser/or gainer if saves their life, is the tenant. Loser if Landlord has to pay every year.
More rules coming soon for u all to disagree on, the Carbon Monoxide detectors. Thank u for putting them in. but I now want hard -wired. Interlinked.
Solid internal doors on NORMAL houses for accreditation for Licensing in Nottingham I kid u not. Govt want these people in New Builds, it ain't gonna' be cheap renting any more.
michaelwgroves
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Sign Up11:26 AM, 11th January 2022, About 3 years ago
Reply to the comment left by Mick Roberts at 11/01/2022 - 11:23
Vokera have them built into their boilers 🙂
Mick Roberts
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Sign Up11:55 AM, 11th January 2022, About 3 years ago
Reply to the comment left by michaelwgroves at 11/01/2022 - 11:26
Ooh interesting. Till some Judge says U want me to rely on the boiler monitoring it's own danger Mr Roberts? No, guilty as charged.
I had one yesterday, for years plumber been telling my Combi's can't be dangerous. Yesterday plumber said top cap missing out flue where plumber puts his analyzer thing in. Gal did say last week she heard some'at drop on floor.
I said would that have been dangerous. He said Yes more so in bedroom.
So Combi's can be dangerous then. And I've been fitting (plumber has) in my houses 24 years.
Mike
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Sign Up15:35 PM, 11th January 2022, About 3 years ago
Back a few years ago, I engaged an Electrician, he spent less than 30 minutes and checked a few sockets and went through inspecting all lighting points, and was satisfied with everything but asked me if I knew how long was the last time the house was rewired, I said I don't know but I have owned it for nearly 20 years and there had been no electrical failures or problems, and I changed the consumer unit myself, most of the cables were in white sheath par a few I had renewed were in latest spec grey cable, mainly Fire Alarm supply cable, because of the age of the cables he determined that next inspection he recommended would be in 3 years. But I was under the impression these EICR are for a minimum of 5 years intervals, so i did not know I was letting my house for two years without a valid EICR, so I was horrified why I was given a 3 years interval just based on blind guess without actually determining the actual state of wiring.
So I engaged another different electrician, who did more extensive inspection and determined that my installation was good as gold and next inspection date 5 years.
I have drawn my own conclusion, that It all depends on an the experience and expertise of an electrician and not on the state of wiring.
Later on