Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mandy Thomson
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up9:10 AM, 29th May 2017, About 8 years ago
Reply to the comment left by "Kathy Evans" at "28/05/2017 - 23:06":
Fair comment, but being a lodger with children is very difficult (though she could try "budding up" with another single parent via Spareroom), as is any form of house sharing. I sympathise with the lady's position, it is difficult but she's definitely going to have to rethink her job, lifestyle and location options.
Part time self employed work is only ever going to pay enough to support a family (or even just one person) if you're very successful in a very lucrative industry. Even if she lived in a cheaper part of the country, or the housing crisis was fixed, the lady would still be struggling to support her family on what she makes.
As for landlords taking back their properties, something like 90% of tenancies are ended by the tenant http://www.richardblanco.com/farewell-section-21/ This is just as it should be.
Of the 10% that are ended by the landlord, while there is always going to be a minority of "accidental" landlords who change their minds or have a change in circumstance and need to move into the property themselves, the vast majority of these possessions are in fact because the landlord has good grounds.
This begs the question, if the tenant is at fault, why is section 21 being used? It's being used simply because it's so much easier, even when the tenant defends and there's a hearing. I always advise landlords to use section 21 where it's available to them, unless they have excessive rent arrears.
Possession hearings urgently need reforming - landlords should not have to resort to using section 21, which is simply a notice to quit, when they need to claim rent arrears and recover money for damage to their properties, as well as regain possession. I fully support the RLA's campaign to achieve this.
The result of all these possession orders granted pursuant to section 21 is to feed the urban myth that private tenancies are not secure.
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up9:28 AM, 29th May 2017, About 8 years ago
The lady featured by the BBC could relocate to Malta, practice her Yoga teaching and rent this 2 bed apartment for just 350 euros a month >>> https://franksalt.com.mt/properties/108952
She would also be saving the state £10,000 a year in benefits.
The problem in Britain is not landlords, it is the entitlement culture of of society, perpetrated by the likes of the BBC, which leads people to believe they have some sort of God given right to live beyond their means and expect hand-outs resulting from taxing people who have sought to take responsibility for their livelihoods and financial security.
.
Mike D
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up12:12 PM, 30th May 2017, About 8 years ago
I agree with researcher, in as much as life has changed since i was a 20 something, and there are stark changes in my view, not only as a landlord, but as a consultant that sees alot of different business around the country; Millennial generalized....
# Have high aspiration, but lack work ethic
# Want to live in a hotel, so completely faultless environment you'd get in a £80-100 a night room
# Know little about property, so have learnt nothing from their parents, condensation
# Think trademan are waiting for their call to race round to see them
# Call you to change fire alarm batteries, and other such trivia
# Bullshi and 'know my rights', little about working with you, just confrontation.
# Everything is too much trouble...'What i have to weed the garden?'
# Cleanliness standards are appauling
I've rented property for 16 years, and the last 4-5 has had lots of superfiscal petulant little children making demands and wasting my time and energy constantly like a servant.
It is a generational thing i believe, and that's why they are renters, they are too busy spending their money having a great life to be bothered to save money for a house!!
Its a real shame, and also a worry that our generation will be relying on the next generation as does every, they are not hard workers and chilling or partying is better than tidying and cleaning or improving
I don't get the point of the programme either, maybe you could just show tenants that actually pay rent on time, don't damage the property and are civil to their landlords like i try to be with them. I look after my properties and update them regularly.....the distraction is that tenant don't look after anything and damage things monthly, its a flash and cash generation break it throw it away.
A better programme would be to explore the complications and financial risks of being a landlord, and the real small margins they actually make, as no-one would ever belief the pain for such small gains
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up13:52 PM, 20th June 2017, About 8 years ago
The truth is revealed.
See image below to see how the BBC are promoting this series!
.
Mike D
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up14:47 PM, 20th June 2017, About 8 years ago
Well we'll see how the show pans out, i for one would live in my properties if i had too, i keep them modern and all but one has new kitchens and bathrooms in the last few years. There may be one i'd do some work on, but the current tenant isn't looking after it, so pointless throwing good money at a poor tenant.
Maybe if i had some older tenants that looked after it and had more respect for the property, i would definitely be happy to spend more money on it....I guess from a tenant point of view you reap what you so i always think.
Private Housing Provider
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up15:12 PM, 20th June 2017, About 8 years ago
As expected from the beginning, the whole approach was to patronise us and use whoever willing to take part to engineer divide and social in-cohesion.
Trying to make out they're nice to us but just stab us right at the back whenever they have an chance.
Private Housing Provider
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up15:14 PM, 20th June 2017, About 8 years ago
And as many of us expected they hand pick the most extreme example against landlord to 'showcase'. Most of the flats and houses i deal with here in Scotland are valued at around £35,000. Sure they won't use those as examples. I've not been on a holiday for several years and not taken a bank holiday off for over 10 years. I'm sure i'm not the example they want to showcase.
Kathy Evans
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up15:30 PM, 20th June 2017, About 8 years ago
Reply to the comment left by "Dr Rosalind Beck" at "29/05/2017 - 08:38":
I choose not to work as many hours (although I do have rents coming in - I hope), but I have a 7-year old car, a CRT analogue TV and a hifi that I bought in the 1990s - and I've never been on a foreign holiday. But that's my choice. When I was saving for my first house. I lived as an "illegal" lodger for nearly 18 months so I could save money. Again, it was my choice. I don't why people think everyone else owes them a high standard of living. Yes, I'm right behind a safety net for those who are made redundant or suffer an illness or accident which makes it impossible to earn a decent wage, but that doesn't mean that they need more than a roof and enough food, and water, heat and light.
Alison King
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up16:00 PM, 20th June 2017, About 8 years ago
Do these journalists think we haven't lived? My first home as a young adult was shared with six other students and my second was a flat shared with three other young people. We didn’t have double glazing or showers or gas safety checks or expensive furniture. Did I resent my landlords? Of course not. I was just glad of a room of my own.
My tenants don't resent me either. One says I am like a mum to her and another wants a bigger house but not a different landlord. I have tried persuading her to look at help to buy but she isn't interested. I'm so sick of this imaginary "us and them" propaganda. We make good landlords because we've been tenants ourselves.
Mike D
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up16:57 PM, 20th June 2017, About 8 years ago
When i left Coventry at 17 i moved to Plymouth to do an apprenticeship (as norman tebbit said, get on your bike and look for work). Earnt £75 a week(before tax) and paid out £25 in board and lodgings.
My 1st house was 2 bed terraced for £33k, i earnt £8,500, interest rates were 15% and spent 5 years saving the deposit and furniture money.....I still own that house, i've never sold one!
I could live there but only if i had too, after 25 yrs of hard work, saving, investing taking risks and working long 50-80 hr weeks i think i have some rewards for my efforts today......
Looks like we're moving into a era of 'Don't bother working hard', let someone else pay for you and you can be their bitch!!!
I agree with a safety net, i had one as a kid, but too many have spent their money enjoyed it and as a result can only rent....you pays your money you takes your choice as they say!