Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Industry Observer
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Sign Up8:33 AM, 29th October 2013, About 11 years ago
@ Dave Reaney
I don't know where you get your information from Dave but I am afraid you are 100% incorrect and very wide of the mark. Let's call them Jack and Jill
If Jack abandons Jill during the fixed term and says he is off then he remains liable either until released or the end of the fixed term whichever occurs soonest.
At the end of the fixed term if Jack says he is off, or by his actions it is clear that he no longer has any interest in the tenancy, then he is released as the fixed term has ended. If there has been no communication then I grant you could argue that he is still a joint tenant until he gives notice to terminate his interest in the pperiodic tenancy.
But to suggest that a tenant cannot give notice during the fixed term (even though they do not need to) and is therefore automatically bound by the terms of the automatically arising periodic tenancy is ridiculous. Can you honestly imagine the OFT allowing a situation where in effect a tenant was bound by the terms of the tenancy in such a way?
The Landlord in this case is lucky in that Jack gave him notice which I repeat he did not actually need to do. Any tenants can just leave at the end of the fixed term and in effect surrender and by their actions end the tenancy. They contracted to rent the property for 6 months and leave at the end of the 6 months, end of tenancy.
Jack won't cause any confusion as he does not need to do anything in respect of the periodic tenancy. The liability is now 100% on Jill.
Thank you for your last sentence but after 21 years in this business and being a trainer on the legal side for 18 of them I know exactly how s21 operates and that the LL only seeks to terminate the agreement, not the tenancy which only a Court can terminate on a s21.
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Sign Up8:38 AM, 29th October 2013, About 11 years ago
"Assuming it was joint tenants, and nothing says it wasn’t, then in no way can the tenant left behind ever be treated as a trespasser"
I disagree, what is a tenant called when they are still in residence after valid notice has expired?
However, as you will see from my last post, I accept that in this situation that doesn't appear to be the case.
FWIW, my comment re s21 was not aimed at you, it was for the original poster.
I don't feel like getting into an argument about contract law with you.
Industry Observer
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Sign Up9:01 AM, 29th October 2013, About 11 years ago
@ Dave
I agree best you don't get into contract law and legal arguments with me Dave. With all due respect your comments are still incorrect.
At the end of an expired notice period the tenant is still the tenant, s21 or s8.
It is only after the Court Order has expired that you can go anywhere near calling the still occupying tenant a trespasser, and even then incorrectly. If they break back in after the bailiff has enforced the Order that is different.
What on earth does FWIW mean - not terribly rude is it?!!!
Mark Alexander - Founder of Property118
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Sign Up9:43 AM, 29th October 2013, About 11 years ago
Reply to the comment left by "Industry Observer " at "29/10/2013 - 09:01":
FWIW - For What It's Worth
Interesting debate by the way.
Here's my view based on the debate between IO and DR
Jack gives notice to end the tenancy even though he doesn't need to because he can simply leave at the end of the tenancy term. On the basis that KJack has served notice to end the tenancy, my understanding is that a periodic tenancy cannot begin because Jack has ended the tenancy for both Jack and Jill. The deposit should be dealt with within 30 days. Jill has no legal right to stay in the property unless a new tenancy is granted.
If my understanding is incorrect, and granted it may be as I've never had this situation, please explain to me why it is incorrect by pointing me to the relevant case law or legislation.
.
Industry Observer
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Sign Up9:54 AM, 29th October 2013, About 11 years ago
No time for detail Mark but Jack has certainly ended his own interest as at the end of the fixed term.
Whether he gave notice on behalf of them both or not is relatively immaterial as if Jill remains in the periodic state then s21(4)(a) needed but here I agree with Dave and the tenant would be estopped from causing further loss to the Ll if he wanted to rely on their notice to terminate - if given for both which I doubt but we don't know.
It is here if he did that the nice medieval act comes into play that enables a Ll to legitimately demand double rent.
No more time today but will follow developments.
For sure for safety if any question of a periodic arising fresh protection and PI needed
Mark Alexander - Founder of Property118
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Sign Up10:12 AM, 29th October 2013, About 11 years ago
Reply to the comment left by "Industry Observer " at "29/10/2013 - 09:54":
My understanding was that if one tenant ended a joint tenancy then the joint tenancy is deemed to have ended at the same time. This appears to me to be Dave's understanding too and hence my question/statement at 09:43 above.
.
Industry Observer
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Sign Up10:27 AM, 29th October 2013, About 11 years ago
Think you have it the wrong way round Mar it is in the periodic state that a single tenant giving notice is deemed to have given notice on behalf of all joint tenants.
But it all depends on the wording in the agreement decisions on this start on one basis but there is nothing to stop you varying it by mutual agreement. This applies to break clauses and also to periodics. It can be one for all unless you specify otherwise. If they contract (agree) to that then they agree to that term.
Or you can state in the agreement glossary (you do all have one of these as required by the OFT I assume?!!) that notice given by one tenant is deemed to be purely on their own behalf and does not terminate the interests of joint tenants. You just need to be clear who can do what to whom and when.
There is lots of Case Law both ways on this I'll dig some out but not today. The tenants have no divine right to give notice during a fixed term unless there is a break clause or the LL accepts said notice.
Jo clearly states that Jack gave notice "for himself" so that answers that one he was seeking to end his interest at the end of the fixed term and leave Jill behind. If Jo wasn't happy with this nothing he could have done about it anyway as Jack is entitled to terminate his interest.
Can you ask, or can JO please post, what form this notice from Jack took and above all what if anything Jo did about it. Clearly if he accepted the notice as given by Jack then he accepted that Jack was no longer liable at the end of the fixed term (which Jack wouldn't have been whether Jo accepted the notice or not) and that at the end of the term if Jill didn't leave she became a periodic sole tenant.
As I say this all seems pretty simple to me just deal with Jill. Sadly yuou cannot pursue Jack for any of her shortfall as he gave legitimate notice that at the end of the fixed term he had contracted to he was leaving the property and his obligations under the agreement. They would not continue for him in the periodic state, only for her if she stayed on.
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Sign Up10:51 AM, 29th October 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "29/10/2013 - 09:43":
I am leaving this conversation now, but to answer Marks question . . .
'The Tenant' is both Jack AND Jill. The law (1988 HA) requires only one to be in residence for it to be an AST. If one is in occupation at the end of the fixed term then an SPT arises under section 5. Section 5 specifies it is in the same names as the original tenants.
I do appreciate that Mike feels he has the right to be quite offensive in his comments - public forum and all that. I, however, do not have to accept them nor sink to that level.
Industry Observer
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Sign Up10:58 AM, 29th October 2013, About 11 years ago
Dave
I hope you see this before you leave, as first and foremost it is never my intention to be deliberately rude to anyone. If I have accidentally to you then my apologies.
Of course it can be an AST as long as any one of joint tenants is in residence as sole or main residence.
I am extremely familiar with the provisions of section 5 courtesy of the new tenancy arising debate and do you re-serve PI (which you do).
You miss the point Dave. Either of joint tenants has the right to end their interest in the tenancy at the end of the fixed term. If the argument on notice applying to both is correct then the tenancy ended for both Jack and Jill at the end of the fixed term.
If Jill stayed on when she had no right to (depends on the notice wording as to who can give it and on what basis) then she has to be dealt with.
Jack has no liability as he has given notice and vacated. If it applied to both and she didn't he can't be held responsible for that. Just because a periodic tenancy arises - if it did - then it doesn't mean both original named tenants are then liable.
I'm out too