Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
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__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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First / Third Party |
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Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
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Sign Up20:04 PM, 21st March 2014, About 11 years ago
Paul,
MX have the "right to consolidate" and it is likely that any property with an MX mortgage that you sell would mean that they want any equity to pay down other MX mortgages.
The best thing to do is speak to your Area Representative and find out what they say as each person's circumstances are different and there is not a blanket answer.
Roger Lancaster
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Sign Up23:12 PM, 21st March 2014, About 11 years ago
Hi Paul
I would very much advise discussing this as Vanessa suggests and any agreement you come to make absolutely sure that you have it in writing and that the arrangement is confirmed in writing by a senior manager within UKAR. Our PM says UKAR are quite willing to discuss arrangements surrounding the distribution of the proceeds so long as at least some of the funds are used to pay down existing debt. We have put a proposal to UKAR and are awaiting an answer. Our fall back position is to continue renting unless I have a cast iron agreement in writing and he is aware of this. As part of this we may be required to make regular additional contributions on some properties of our choice.
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Sign Up7:11 AM, 22nd March 2014, About 11 years ago
@Stephen King
WOW! That is some first post. Not a good one to wake up to either. 🙁
Forgive me, but all the powerful rhetoric etc. is a bit over the top and clearly designed to inflame and worry anyone reading this.
None of us think we own the properties. We knew we were taking out loans. The very word mortgage means "death pledge" after all.
When people stick to the Terms and Conditions of an agreement, they generally have a right to believe that the contract will be allowed to run without interference.
That is key to this whole scenario.
You say you are a victim of UKAR? If so, were all your mortgages squeaky clean i.e. no break of the T & C's , when they took action against you? This is a VERY important point you need to make known imho.
The link to the Rogue Male article is about someone losing their residential property, not BTL. There is no mention of whether the individual was in arrears or not. Why do you think it's relevant to post this link?
I would also be interested to know how you can help others affected?
Are you offering consultancy or an introduction to a solicitor who has helped other people fend off MX or something else?
You may be interested to know - and in the interests of balance - that a landlord on Facebook claims that he managed to fend off LPA by UKAR by taking legal advice and his mortgages are all unaffected and under his control.
Please understand that I am not discounting your input, I am just trying to qualify some of the things you have said as it is vital that only facts are dealt with to maintain clarity.
I would also be interested to hear Mark Smith's take on your many claims.
Stephen King
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Sign Up10:07 AM, 22nd March 2014, About 11 years ago
Reply to the comment left by "Vanessa Warwick" at "22/03/2014 - 07:11":
@ Vanessa.
Morning all,
Vanessa, thank you for your post. I had hoped you would comment, have seen your work, you run an excellent knowledge pool. This is all about knowledge. When my family and business was decimated by the format described in this thread, I had 20 years of work, a £5m portfolio destroyed and pulled apart by one Bank, it was not UKAR, but they all operate from the same callous agenda.
Let's try to address your points with an aim to helping others, all with the utmost respect to everyone on this forum. The fear and stress created by this process arises from not knowing what to do and why it is happening.
1. In no way is my post designed to inflame any situation, and believe me, when you have been through the 6 years I have, this is no rhetoric. The LPA concerned is Vail Williams and the Bank, Bank of Ireland. However, this post, for those who do their research well, will seriously burst the fantasy bubbles they have been deceived into believing. It happened to me and many people I know.
2. Mortgage, yes death pledge. You miss the point, even when there is no mortgage, the property is not owned by you, it is merely held. You may be a home "owner", but you are never a "house" owner. For those who are interested to know why, make the effort and listen to Servant King, it's all explained there. Also Bill Turner on You Tube is an excellent tutor and source of information.
3. You have missed the point, again with respect, to the T & C's. The Bank moves the alleged Loan (the Bank makes no Loan) out of the T & C's by under-valuing the valuation, shifting the alleged borrower out of the T & C's enabling them to pounce. A simple mathematical scenario is described in my original post. Check out David Fabb on You Tube, I have spoken with David at length.
4. My post did not say my mortgages were with UKAR. Some were with Bank of Ireland, some with Heritable, JP and Paragon. UKAR are not calling the shots, it is the SPV behind the scenes.
5.Rogue Male - one of the most knowledgeable chaps in the game, a friend of mine who has suffered greatly. Relevant because when they have taken your BTL's, they will take your home and you will be out on the street. This site with all due respect has not addressed the real issues waiting to explode in the property market, simply because most of the people who use the site have not experienced what lies beneath their mortgage, so to speak. When they do, it will be a whole new world.
6.People have no rights with their mortgages, all were signed away with the power of attorney granted to the Bank when the mortgage deed was signed (but not dated) by the mortgagor. The deed is Void. It is dated some weeks later when the Bank has sold it to the SPV and securitised the note. The Registration gap. As I said, Criminal by Design (Tim Madden).
7. I fell into arrears yes, the Bank went into Liquidation and I was not able to re-finance the properties off a LIBOR tracker. Development finance disappeared overnight. Back in 2006, nobody knew what the Banks were really up to, as I didn't, unless you were party to inside information and were willing to expose it as did Paul Moore of HBOS, an upstanding Gent.
8.Helping others - by directing them to the information where they can educate themselves as to what is happening to them, why it is happening and what they may do to defend themselves. This post is akin to someone turning up at the end of World War 2 and asking "what's going on?", again that is the enormity of the lack of awareness, again, with the utmost respect. In no way is this deemed to put the fear of Satan through anyone, quite the contrary, my aim is to help others in what is a disgusting process perpetuated by all Banks for the benefit of the greed of the SPV.
9. I make no claims, I merely state facts, facts I know to be true because I have experienced them and so, unfortunately have so many of my colleagues. We have taken this to QUEENS BENCH and CHANCERY to no avail, there is no remedy yet in the Courts for 99.99% of victims, simply because the general public are not aware of what's going on, living in "Phil and Kirsty" land, and the Banks have it sown up at the start. If you read a mortgage prospectus from UKAR they even prophesise how easy it is to dupe alleged borrowers and what the Courts will do in a situation such as this, it is truly shocking.
10. There is only one successful case of fending off an LPA to my knowledge and experience spanning 6 years at the very sharp end. Miriam Freeman is also in a pitched battle with Bank of Scotland (Ireland). These parasites have been stripping people's wealth and assets for far too long and as yet, are unaccountable to no one. They believe they are above the Law, and are fuelled by a feeding frenzy of corporations, developers, agencies and public who prey on the assets when they are made available.
http://www.independent.ie/irish-news/popular-pub-turns-out-receiver-seeking-to-recover-4m-debt-29150278.html
11. I am not a Solicitor or Barrister. However, my Conveyancing Solicitor will have a £5m negligence claim winging it's way to them at some point in the near future. Colleagues of mine are undertaking this route already.
12. Barristers and Solicitors make their money by creating controversy, my aim in life is to seek transparency, truth, justice and compensation for what I and my family have endured at the behest of Banks, along the way I would offer my help in the form of education to anyone I could point in the right direction. You have to help yourselves in this situation. There is no answer until this is brought into the mainstream press (which is draconically controlled by Banks) and people wake up to what is really going on.
Again thank you for your points raised Vanessa, very relevant and all the help you can give to assist in bringing this into the public, the better chance we all will have against the game being played by all Banks, and in particular UKAR.
SK
Stephen King
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Sign Up10:19 AM, 22nd March 2014, About 11 years ago
Reply to the comment left by "Stephen King" at "22/03/2014 - 10:07":
For clarity, in the early days, it was Heritable Bank that went into Administration that first caused issues - it's products disappeared in a flash when Landsbanki, the parent Bank, collapsed.
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Sign Up10:30 AM, 22nd March 2014, About 11 years ago
Thanks for clarification Stephen.
I fully support your comments concerning education and transparency.
Property Tribes recently hosted an interview with Chris Tudor Whelan who shares a very similar story to your good self. You may like to comment on it?
What still requires clarification in my mind is if you are referring to commercial lending or residential lending? There is a huge difference in the powers these two different types of lenders have so that needs clarifying IMHO.
Also I am still not clear if Rogue Male was in arrears or not?
I believe it would have been more prudent to start another thread rather than posting on this one as I for one believed your story was about MX and it turns out not to be about them at all .
Sorry for my somewhat brief response but I am posting from an iPhone in the car.
Stephen King
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Sign Up10:52 AM, 22nd March 2014, About 11 years ago
Reply to the comment left by "Vanessa Warwick" at "22/03/2014 - 10:30":
Hi Vanessa,
yes I have spoken at length with Chris. In fact we are currently working together trying to put a few deals together in London. My family's suffering was on the same scale to Chris' family, we have a lot in common.
Yes, this is a whole new thread topic in reality, and IMHO, the biggest yet to be exposed. I posted on this thread because it matters not who the alleged lender is, the process used by the SPV is exactly the same and that is what people must get their heads around.
Banks are more cautious with residential products admittedly, with BTL they have carte blanche to do exactly as they please with a swarm of parasites waiting to feast on the proceeds of that process of LPA Receivership.
Forgive my directness, but that is what these people are, providing zero transparency to cover up their behaviour.
Rogue Male was in arrears I understand yes. Others colleagues have not been.
This is such a huge topic and it will become much larger when people realise that the mortgages in existence can never be re-paid, ever. When the Banks create money, by advancing so called Loans, the Interest is never created, so where does the money come from to pay the mortgages? It does not exist. This is the Ponzi Scheme on global proportions that forms the Basis of Fractional Reserve Banking, it has to collapse, and during that collapse, SPV's will continue with the behaviour we see here. I'm no internet blogger or poster, so would gladly take pointers on how this topic should be further addressed to help those who are genuinely concerned, they should be, as I said, highly concerned.
SK
Neil Patterson
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Sign Up12:59 PM, 22nd March 2014, About 11 years ago
Hi Paul,
In the absence of knowing how Mortgage express will react I would play it safe and do absolutely nothing unless you 100% had too.
Jody Farrenden
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Sign Up21:37 PM, 22nd March 2014, About 11 years ago
Reply to the comment left by "Adam Hosker" at "19/03/2014 - 11:42":
I had the worst tenant one can imagine, not because she didn't pay rent but because she was a hoarder. I gave her notice to leave which took me 4 months to get her out and then a massive cleaning, clearing and painting operation. 100 bin liners and 2 skips to get rid of the rubbish. Due to my ill health (I had bowel cancer two years ago and more recently liver cancer) I decided to sell rather than re-rent. I wrote to Mortgage Express to ask if I could please pay interest only until such time the house is sold. It took them 8 weeks to reach a decision and the answer was "no". I pleaded with them, put in a complaint, wrote to the Financial Ombudsman but to no avail. Three months later I told them I will be making a standing order for £50.00 per month to cover the interest as there was nothing more that I could do and will pay the balance off when the house is sold. Ever since then they have harassed me with phone calls and more recently with threatning letters and repossession. Their records show arrears as they have not agreed interest only. I wrote to Richard Banks, their Chief Executive only to get a reply from somebody else saying "no" you can't have interest only. In the meantime the house was sold from September to 4th January, so not very long at all, and a couple of further months before the contracts were exchanged. My solicitor asked for a redemption figure and it took them a week to let her have this. Even though the balance was due to be paid any day now and in fact on the day it was actually paid I was still getting threatning letters and phone calls. Mortgage Express are ruthless and haven't a clue what one department is doing from another. You can never speak to anybody but just the call centre staff. You can't speak to the Chief Executive secretary, or the redemption dept., or anybody in authority in fact. I had a letter three days ago informing me a redemption figure was requested by my solicitor and yet today when the balance was paid I had a call late afternoon from a Mr. D and after going through the pathetic security checks for the millionth time he informs me I am in arrears and that Court action will be put in place. Because I knew that the balance was paid off by my solicitor in the morning needless to say I told him to "get lost"
Mortgage Express staff have made my life an absolute misery which hasn't helped my recovery from the liver operation. They sometimes call me at 8.00 a.m. when I am in bed and their no. is usually blocked.
Paul Machin
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Sign Up14:37 PM, 23rd March 2014, About 11 years ago
Thank you Vanessa, Roger and Neil for your advice.
I think as Neil has suggested, I will not sell this property with ME. I am glad I came across what is going on before I had given my tenant notice and found a buyer.