Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up17:37 PM, 12th November 2014, About 10 years ago
Many congratulation to Alex and the team from us all at Property118.
You have shown what can be achieved with a coordinated effort, it's now down to others like you to ensure they put up the same level of resistance in other areas.
.
Jonathan Clarke
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up18:13 PM, 12th November 2014, About 10 years ago
Nice one Alex . Well done. Thanks for all your efforts leading this campaign
As an MK Landlord this is excellent news for my own portfolio and that of my clients.
The council has to their credit been making good strides recently to liaise much more effectively with us in the PRS and reduce the us v them attitude that often prevailed.
Lets hope this positive result reinforces the message that it is in everybodies interests to have a vibrant collaborative PRS all working together to provide safe secure accommodation to all the folks in MK that choose to privately rent.
.
chris wright
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up18:40 PM, 12th November 2014, About 10 years ago
Hi, can anyone point me to the ASB data MK used or was reying upon?
Thanks
Kulasmiley
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up19:13 PM, 12th November 2014, About 10 years ago
Wow, what a fantastic result guys! What we need now is to start a campaign??? Where all authorities will change their ways if they really want to work as PARTNERS within the PRS. Does anyone have maybe a copy of the ruling, or like Chris asks. the data?? I would definately like to take this to my next Landlords Forum in Bridgend, Cardiff, Valleys this month.
Congratulations to Alex and other landlords who must have worked so hard for this!!
AA Props - Kev
Alex
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up9:28 AM, 13th November 2014, About 10 years ago
Thanks Guys.
If you would like to read the various reports prepared by the independent consultants ORS, as well as MKPLA's formal response to Milton Keynes Council's consultation on introducing borough-wide Selective and Additional Licensing, then please follow these links >>
http://tinyurl.com/MKPLA-Response
http://tinyurl.com/MKC-Consultation-Report
http://tinyurl.com/MKC-HMO-Survey-2014
Cheers,
Alex
Jim Parsler
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up13:25 PM, 13th November 2014, About 10 years ago
Chris
The research that ORS did showed that despite the widely held perception that HMOs were the root of all ills when it came to ASB, that the reality was rather different. This along with the fact that the authority has quite a lot of power under statutory instruments available to them already to deal with littering, noise etc. meant that they could not pass the test to introduce licensing under the Housing Act s56 /57. As such if they none the less put licensing in they would potentially be open to a legal challenge for acting unlawfully.
At the meeting we also pointed out to the council the potential unforeseen circumstances of implementing licensing in terms of increased insurance premiums and reduced house values for all constituents in the borough as has been seen in other towns where licensing has been introduced
Paul Shears
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up13:53 PM, 13th November 2014, About 10 years ago
The people where I live have a rather different perception of this including myself.
We desperately want the council to introduce SHMO licensing.
The house opposite my own has been bought by a landlord who intends to remove the only parking space in converting it to living accommodation.
Further he has converted the lounge into two bedrooms.
We had two people living there for 26 years with two cars which was not too much of a problem. Now we face six complete strangers with six cars and nowhere to park except on a street that is already completely full of cars parking on the foot path.
I am a landlord and own two properties in the road but my houses have off road parking.
We have unanimous support in opposing this unsociable use of space. 31 resident objections out of 38 houses, three councillors, a county councillor and the local council highways officer. Our road simply cannot accommodate any more people is the consensus of opinion.
Never the less the local council planning department decided that this comes under permitted development rights and the council, despite appeals from the residents and councillors, have no desire to introduce SHMO licencing.
Speaking as someone who would have to foot the bill for such a licence and thus I have more to lose than anyone, I think this development is a total disaster for the road and has already caused considerable friction due to the increase in population density.
Already another neighbour (Who was the first to object to this development) has decided to follow do the same thing which will compound a totally unreasonable situation.
I am quite certain that this has cost me at least £20K in lost capital on my properties and I no longer want to live here.
The solution is certainly not to introduce parking permits. Such an action would, in any case, be administered by the very same people who displayed poor judgement in allowing this mess to develop in the first place. The root cause of the problem needs to faced up to which is too high a population density.
Alex
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up14:05 PM, 13th November 2014, About 10 years ago
Reply to the comment left by "Paul Shears" at "13/11/2014 - 13:53":
Hi Paul.
You make a good argument against this proposed development, but as you say, it is a planning issue NOT a licensing issue. Additional Licensing would make absolutely no difference to the kind of concern you describe. Licensing cannot affect planning rules and vice versa. If it is permitted development under planning rules, then it is permitted development; the emphasis being on permitted.
At some point, most of us will disagree with one rule or another and planning can sometimes be a highly contentious issue, but 'the rules are the rules' - we are all expected to live by them. That is precisely why our Council could not introduce Additional Licensing of small HMOs. The rules say they couldn't, so if they tried, they would be acting unlawfully and end up exposing the taxpayer to an expensive and unwinnable legal challenge.
Paul Shears
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up14:11 PM, 13th November 2014, About 10 years ago
Reply to the comment left by "Alex Caravello" at "13/11/2014 - 14:05":
Our understanding is that introducing the requirement for a SHMO licence would give the council the option to refuse such a licence on the grounds that this would change the character of the area or some such point.
The council will definitely be introducing SHMO's licencing for another part of the city which has the same problem due to high student population.
Alex
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up14:24 PM, 13th November 2014, About 10 years ago
Hi Paul
There is no provision in the Housing Act 2004 for an application for a license required by a designation for Selective or Additional Licensing to limit lawful development, or restrict any rights we would otherwise possess under planning, or permitted development rules. Our rights under statute cannot be limited by other acts of government.
This is exactly why landlord licensing is hardly ever the answer to anything. This is being understood more and more at national and local government level. The powers to introduce SL or AL were never intended to be used in the way that many local authorities are using them.