Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Alan Loughlin
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Sign Up16:56 PM, 13th May 2015, About 10 years ago
hence why the libs were decimated at the poll booths, people are sick of liberal minded attitudes to spending our hard earned money on layabouts, it is time we took control, and stop the abuse. I believe this government will do just that, after being thwarted from doing so in the last parliament by the out of touch liberals.
John
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Sign Up17:26 PM, 13th May 2015, About 10 years ago
What we see with the benefits culture is a symptom of a totally mismanaged economy.
This problem ties in with globalisation, and cheap money. In the early 80's the big countries got together to go for globalisation. The benefits of tapping into a billion extra workers was cheap labour, cheap goods, cheap money and benefits all round for those in control and the developing economies.
The down side was to be felt by the local western populations because their jobs were being farmed out to a cheaper supplier. The top people knew exactly what was going to happen and so the benefits support culture was put in place to smooth a transition from no work to hopefully something which replaced that work.
This is the bit which was just ignored. Many were allowed to flounder claiming benefits without reeducating. Nothing was done year after year and this benefits culture has turned into a monster.
One solution has been to ignore all these idle people and keep paying them, while we imported cheap labour. The system is a complete joke and the problem seems to be accountability because no one has tried to address the situation.
Also it was down to cheap money which allowed which ever government to borrow and support 10m odd people to claim job seekers or sickness benefit. Now that the money has run out they are finally having to address this problem head on.
Our country is MUCH MUCH poorer than people realise. This has huge implications for all of us.
Lets just wait until the bond markets blow up and pricing of debt finally returns to normal. Imagine what it will be like when we have to pay out of our £700bn odd tax take £100bn in debt interest on the 2 trillion we will owe. It's 1.5 trillion at the moment, but it will soon be £2 trillion.
Quite simply we have to make tough choices. People will suffer, but really how do people expect to be given £400/500 a week without doing anything ? They are deluded just like most of the population for thinking this was a good idea in the first place.
Robert M
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Sign Up18:04 PM, 13th May 2015, About 10 years ago
Reply to the comment left by "Luke P" at "13/05/2015 - 16:53":
Hi Luke
Just got back from work, helping house someone with mental health problems, and helping someone else re-instate their benefit claim that was suspended in February because the person was unable to get any sense out of the DWP when he tried to contact them previously. Both suffer from serious mental and physical health problems. Neither of them live in London. Both needed help. This is where my "liberal minded" attitude decided to help them (free of charge), or rather my compassion for fellow human beings prompted me to help them. I did not need to do this, I could have left them to starve or live on the streets, and thus saved the taxpayer some money, but instead I chose to offer kindness, compassion, and actual assistance (my time, knowledge, and skills).
Anyway, got back from work to find that you want me to offer an alternative idea, something other than just cut everyone's welfare benefits and kick them out on to the streets. Sorry, I don't profess to be able to offer a solution for all of the UK's problems, but I have already agreed with the suggestion that providing food and clothing vouchers instead of cash may be worth investigating further so that the money allocated to individuals is actually spent on the things it should be spent on.
I also think that people should be housed to suit their needs, rather than their desires or aspirations, but the situation is not as simple as "well if they can't afford to live there then they should move elsewhere", as I hope I demonstrated with the question about low paid workers (which has not had a satisfactory answer yet).
Likewise, questions could also be raised about what to do about people who are disabled, should they be forced to move? If someone could afford to live in a place but was in a car accident and could no longer work should they then be forced to move out, they would be unable to afford to carry on living there without taxpayers paying for it, but it may have been out of their control, and certainly not a lifestyle choice. There are numerous other situations that raise these moral issues, none of which are addressed by the attitude of "taxpayers should not have to pay for others" or "if they can't afford it then they should move somewhere else".
Some people who are unemployed, are trying their best to get employment but are unable to get a paid job because of lack of skills or experience or references (or other valid reasons, e.g. illness or disabilities), and so they undertake activities to try to enhance their employability, e.g. training, voluntary work, etc, but of course they need somewhere to live while doing this. They could be providing those voluntary services in London or elsewhere, thus improving the levels of services in those areas and helping to keep the costs of services down. It is a complex interrelation and interaction between all these things.
Personally, I would encourage people to gain skills and experience (and thus also references), and encourage them to become useful members of the community (this can take many forms), but I would support them to do this in the areas in which they live, rather than force them out of London (or other areas) into ghettos for the poor.
Kulasmiley
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Sign Up18:30 PM, 13th May 2015, About 10 years ago
Ditto. It is a world we live in that other landlords do not understand. Good deeds will reward us all. Well done Robert, you should be proud of what you've done today.
Si G
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Sign Up21:38 PM, 13th May 2015, About 10 years ago
Reply to the comment left by "Robert Mellors" at "13/05/2015 - 18:04":
Hello Robert you have certainly done a good deed today to help those in need, as you say it is a complex scenario and one size does not fit all. As I have said many times that is precisely whome the council houses/flats are for - those in need, but as we all know most have been sold off which has exacerbated the present problem of suitable (council) housing in the right areas - does anyone remember the council flats which were sold off in Westminster ? You touched on disability ha ha sorry but i have loads of evidence of absolute breaches of the system, free cars, fee parking, free everything, no requirement to sign on and unfortunatly its blatently being flouted, again at the taxpayers expense. I dont know if the same applies in England but certainly in Scotland prisoners, drug addicts and single parents all jump the 20 or more year housing waiting list, most of the council housing was sold off and then re sold for profit, just look at a property databases to see the absurd discount then resale prices. As a letting agent i once offered a 3 bedroom townhouse in a Scottish City to let and the only people who could afford to rent it were families on benefits with four children that sums up the whole problem, hard working families could not consider renting the house. As a country we really need to get our priorities right and start by ending the right to buy and replace the council property that was sold off thereby correcting the mistake of the last thirty years. Unfortunatly governments look in five year timeframes and tend to repeat mistakes time and time again.
Si G
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Sign Up21:43 PM, 13th May 2015, About 10 years ago
Reply to the comment left by "john " at "13/05/2015 - 17:26":
Absolutely right John, QE has been keeping the ship afloat for too long. I was thinking today driving in the countryside, when was the last time anyone saw someone with a brush and shovel doing any work ? How about getting some squads of unemployed to clean the roads and ditches, good manual work, they will get fit and have fresh air, I know its basic stuff but all this government freebies wont motivate them to work will it ?
Si G
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Sign Up21:53 PM, 13th May 2015, About 10 years ago
Reply to the comment left by "AA Properties Wales " at "12/05/2015 - 23:45":
Yes AA i had not thought about that, council homes are the safety net but sadly i dont think there are many still in council ownership, oh yes lets give them a free car while were filling in the form and driving lessons and translation, anything else ?..............
Robert M
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Sign Up0:04 AM, 14th May 2015, About 10 years ago
Reply to the comment left by "Simon " at "13/05/2015 - 21:38":
I agree that the council housing should not have been sold off on the cheap, or at least it should have been replaced on a one for one basis, but we cannot turn back the clock and it has already gone. The Tories are now proposing to do the same with housing association properties, and I have commented on this proposal in a different thread on here (and suggested a realistic alternative strategy).
It was the Right to Buy scheme which so depleted the Council housing stock that spawned the 20 year waiting lists for average (non-homeless) families, but that is Maggie's legacy to the nation (among many other things, some good some bad). I do agree with you that the current social housing policies are unfair. I also agree that there have been abuses of the system (by some people) but there still needs to be "a system" in place for those that genuinely need help, and as yet nobody has come up with a realistic suggestion for this so we are stuck with what the various governments to date have left us with, and unfortunately the simple idea of "cut the benefits", "cap the benefits", etc, does not solve the problem because it hurts those who genuinely need the help.
Simply cutting benefits to stop the taxpayers paying for the shirkers and lazy people who just don't want to work, also seriously hurts those who genuinely need help (genuinely disabled or seriously ill, as well as people who are working hard but on low pay, as well as those who give their time and effort free of charge to their communities (volunteers), as well as those who are striving to educate or skill themselves to become more useful and valued members of society - paid or otherwise).
Simply cutting benefits is not the answer, changing the system to one that is fairer and that helps people change for the better, is what I believe we should be striving for, but I know that it is far far easier for people to say "cut the benefits" than it is to work out a fairer system for all. And I also know that those people who do try to help others, rather than punish them for their situation, will be called "liberal minded" (and many worse things), but I would rather carry on helping people rather than punishing or stigmatising people based on a limited set of prejudices and stereotyping, after all, we are all only one car crash or one nervous breakdown or one serious illness or one redundancy, away from being one of these people that so many of the commentators on here want to cut the benefits for. - I can't speak for other landlords on here, but I have been homeless, I have been unemployed, I have had to live on benefits, and I have seen this and far worse happen to others, so I can speak from a standpoint of knowledge and experience.
As a landlord, I am very concerned about the effect of the lowered benefit cap on the incomes of fellow landlords, and it will reduce the quality and quantity of housing available. As a compassionate human being I am even more concerned about the impact on the lives of the most needy and vulnerable members of society. As someone who can see society more widely, I'm also concerned about the ghettoisation of society whereby groups are stereotyped and stigmatised and forced out of their homes to live where the State makes them move to, cuts their income, and forces them to perform manual labour in order to receive enough food to live on (I think Hitler had a similar "solution" and used similar methods).
Mick Roberts
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Sign Up7:41 AM, 14th May 2015, About 10 years ago
I agree, they all have Sky & I don’t. And I’m about the only one not on cannabis.
If you saved money when you 7 years old, you save when you 37 years old.
Ha ha ooh yes & dogs that s__t on garden & bring vets bills.
Yes warnings for children going forward, don’t China operate something along these lines?
The alternative is ‘Welfare’, that is why it is there. For the minimum living, these people aren’t loaded, if they do have sky, they don’t eat right, if they do have dog, some’at else suffers etc. etc.
We keep focusing on London, this lower cap going to affect & spill out to other parts too.
Very good answers Robert.
And me too been homeless, & unemployed, I had a car to live in though, so at least had shelter.
Si G
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Sign Up8:19 AM, 14th May 2015, About 10 years ago
Reply to the comment left by "Robert Mellors" at "14/05/2015 - 00:04":
Robert, your analogy of ghettos and stigmatization of the needy is worrying, I can't believe that only the Green Party proposed stopping the sale of council homes, you say that HA homes are to be sold now, the way things are going we may have tent cities soon.