Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Robb
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Sign Up9:07 AM, 14th May 2015, About 10 years ago
As I have said before the government and councils know they can not provide houses to tenants for the cost they expect private landlords to rent at. The cost of buying / building maintaining the properties. The government / councils could not do this for under five hundred pounds a month. Most new build HA houses are cost more to rent than private rental.
Now they want to reduce the amount of rent a private landlord needs to make it work being a BTL.
This is going to back fire in so many ways. Single people under 35 only get £42.00 a week where I am.
Putting them in a B and B costs over a £100 a week so where is the logic.
One bad tenant can cost a landlord thousands in a matter of months by wrecking the house and not paying rent. We constantly hear of these stories.
So why when the government need us do they do everything to stitch us up. And make legislation increasing costs.
Only landlords that bought a very low prices years ago will be able to keep going.
Plus all these high rents are in London and surrounding areas.
Robert M
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Sign Up9:27 AM, 14th May 2015, About 10 years ago
Reply to the comment left by "Simon " at "14/05/2015 - 08:19":
We have them already, (tent communities within cities), they are just off the radar and unseen by 99.999999% of the population. I know, I have housed several people that have been forced to live in tents because they did not qualify for social housing and other private landlords would not accept them. We already have lots of people living in tents, derelict buildings, cars, and even in rubbish bins (the big communal type of course), as well as the incredibly common "sofa-surfing". Okay, it's not one big tented city, so it's not obvious, but across the country there are enough people living like this to form a small city if they all came together in one place. Sure, some of them are their through their own actions and lifestyle choices, but many are there because they cannot get the help they need and unable to cope without such help. I have these people referred to me every day, but I can only house a fraction of them, and there are very very few other landlords that are willing to help these people, - I understand that, they are all incredibly high risk, and often it ends up failing and costing me lots of money, but I cannot just sit back and refuse to give people a chance to change their lives, and having a place to call "home" is the starting point for them to make those changes. I've had lots that fail to make the changes, but I've also had lots who have changed their lives, and this has a positive knock on effect for those around them and for society as a whole.
Si G
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Sign Up9:45 AM, 14th May 2015, About 10 years ago
I'm surprised I thought there was almost no homelessness in this country, all the more reason to stop selling what's left of the council homes and set up some border controls sorry to state the obvious solution, if that is done then in thirty years time we may get back to that point in 1981 when we had sufficient suitable social housing and manageable migration, but sadly history tends to repeat itself.
Robert M
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Sign Up9:50 AM, 14th May 2015, About 10 years ago
Reply to the comment left by "Neil Robb" at "14/05/2015 - 09:07":
Hi Neil
I've worked in local government housing departments (forgive me!!!!), and I know that the Council housing did not make a loss, it was profitable, because of course it was taxpayers money that paid to build them in the first place, so of course then renting out the housing was very profitable, but even taking into account the original build cost, spread out over the decades the rental income more than paid back the cost of the build, maintenance, and management of those properties. So social housing can work. Councils can provide social housing that pays for itself over time and then becomes profitable. The problem was that when the Right to Buy was introduced, all the best houses were bought for very little (and many later sold for big profit), and this depleted the housing stock, but at the same time the government stopped local authorities from building houses to replace replace the ones being sold off on the cheap. This left the Councils with the worst properties, and insufficient properties to meet demand, so costs increased as did the length of the waiting lists. It also resulted in much higher demand for private rented properties (as well as the surge in first time buyers) and this pushed up house prices and made renting much more expensive. This in turn pushed up the Housing Benefit rates, because landlords needed a higher rental income to cover their ever increasing costs. Of course now, the government blames private landlords for the increased Housing Benefit, when in reality it was their own Right to Buy policy that was the major cause of the problem in the first place.
Those landlords that are calling for cuts to the benefit cap are in effect calling for cuts to Housing Benefit (and perhaps their own livelihoods), as it is this rent element that will be cut first under Universal Credit, and this will result in higher rent arrears, increased evictions, and increased homelessness (with even higher costs to the taxpayer caused by this, e.g. as per your example of placing people in B&Bs).
The cuts to the benefit cap will affect people in other areas, not just in London. It has already affected some of my residents in the West Midlands and in South Yorkshire, and as it is cut further then it will affect many more people in many more areas.
Alan Loughlin
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Sign Up9:52 AM, 14th May 2015, About 10 years ago
strange then whenever they are shown they have fag in hand, and sky installed and a big big dog or two.
Si G
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Sign Up9:52 AM, 14th May 2015, About 10 years ago
Reply to the comment left by "Neil Robb" at "14/05/2015 - 09:07":
Hello Neil, sorry I don't understand something you mean if a tenant defaults on their rent payment or damages the landlords property then gets evicted they are put up at taxpayers expense in a b+b ? surely if this continues they lose the right to any housing assistance, is there not a three strikes and you are out fall back position ? As a taxpayer I object to this waste of money, a cap clearly needs to be set for ALL accommodation problem solved.
Alan Loughlin
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Sign Up9:58 AM, 14th May 2015, About 10 years ago
taxpayers money is not being spent intelligently, a much tighter regime is needed, this money is provided by hardworking people who are the backbone of this country, and it is an insult to them to see non-working people living in houses they could not hope to afford, we are effectively giving privileges to non-working at the expense of the workers, just not fair.
Luke P
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Sign Up10:08 AM, 14th May 2015, About 10 years ago
Robert,
I am not against the act of compassion. Indeed on a daily basis I too assist people with their benefit claims and those that are vulnerable (free of charge) -that I am not against, but it is the system we are both helping them, on to that cannot be sustained. Your comments about Hitler are a completely typical liberal response, as though there are two choices -being a good samaritan or being Hitler-esque. There is an awful lot of middle ground and I know it's hard to ask tough questions and a new system may involve difficult decisions, even forcing some people back into work (or leaving them with no help). This does not make me, the people, the state, the system in any way similar to any Third Reich nonsense. Do not confuse the disabled with the lazy/idle/feckless. I'm all for helping the genuinely disabled -this is exactly what a welfare state should be for.
In the absence of any better solutions, just merely saying we should support people etc. etc. is not helpful. What does that even mean? Support will cost money and a lot of people who are long-term claimants are beyond the help of ANY support. They need tough actions with immediate noticeable consequences.
Ideally, yes, we would/should have more council housing and more appropriate council housing but I am talking reality. This will not materialise. So, with what we have here and now, with the little money we have, with the many, many benefit claimants, what other solution could there possibly be other than a hardline approach? All the other viable alternatives so far have been explored and failed.
As for London -that has its own separate economy. Everything costs more. If London wants its streets cleaning, it will have to pay the premium (and not just fall back on the minimum wage excuse).
I'd go for a three strikes rule...but we have to stick to it. If you have exhausted all your assistance opportunities, then you are 'out on your ear' and have to look inwards to solve the problem. I've long said that if a tenant spends their HB and subsequently makes themselves homeless, the LA should refuse to house them. A neighbouring LA could and if the same happens there, they have to move further again. Lessons would soon be learned.
The truth is, the status quo cannot continue. Until we get the house in order, we won't be able to extend the arm of charity/assistance/welfare.
Luke P
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Sign Up10:16 AM, 14th May 2015, About 10 years ago
Why is it we feel the need to have ANY welfare beyond say the disabled? Why should someone who does not work and therefore does not earn be given/expect money?
If I could stand face-to-face with the person who's benefits are paid with my taxes and they were sat around all day, I would threaten to do the same, telling them that if they're not going to out to work then neither am I. If I don't work, I don't get paid, don't pay any tax and therefore THEY don't get any money. The benefit claimant would be shouting and screaming at you to get out of the door and on your way to you place of work.
Perhaps there's mileage in this...every working person or family adopts a non-working person or family and teaches them the values of money/life/the way the welfare stem works. It's very easy to just discount it all as going into one big pot, but in reality all three of us that work in my office do not pay enough income tax in one month to cover one month's HB I receive for a 2 child household (not counting the numerous other benefits they'll likely receive) -at the most basic level, this can't be sustained and is effectively a pyramid scheme!
Robert M
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Sign Up10:27 AM, 14th May 2015, About 10 years ago
Reply to the comment left by "Alan Loughlin" at "14/05/2015 - 09:58":
I would agree that this would be unfair, if your statements were actually correct. I can only assume that you are not aware that "hard working people" on a low income can also get welfare benefits such as Housing Benefit, Council Tax Support, and Child Tax Credits, as well as Working Tax Credit, that in total will mean they are better off than the unemployed, and thus they CAN afford to live in the same (or better) standard of housing as the non-working. This is something the media tends to deliberately overlook, so as to give the more sensational/newsworthy image (stereotype) that everyone on benefits are lazy scroungers.
The process of focusing on a few people and portraying them as being the many, is called demonisation, and it is the process the Nazis used to turn people against the Jews/disabled/gypsies/homosexuals, and indeed they used the same sort of arguments, e.g. these people were a financial (and/or moral) drain on society. This distortion is very powerful propaganda, it can be very believable, particularly to those that are insulated from meeting these people personally and thus knowing that this is untrue.
The vast majority of benefit claimants are in fact OAPs and low paid workers (not the unemployed). Many people are working hard for little money and have zero hour contracts or part-time jobs, and these hard working people will be severely affected by the benefit cap, particularly if they have children.