Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Kate Mellor
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Sign Up11:30 AM, 9th January 2023, About 2 years ago
It’s very sad to think that your relationship with your mother has broken down to that extent. She’s gone from trusting you and loving you enough to want to transfer her home into your name free of charge, to wanting you out of ‘her’ house.
I would be very interested to know what her reasoning for the original transfer of equity was. I can’t personally imagine a reason for doing so during her lifetime unless she wanted to ensure that it went to you rather than have others potentially challenging her will.
There won’t be any inheritance tax advantage as she’s continued to live rent free in the house, so the property will still be included in her estate for IHT purposes.
She has no power to reverse the transfer as she is no longer the owner, you are. She would need your agreement to do that.
As far as evicting her, she’s neither a tenant, nor a lodger. She has a lifetime interest in the property and I don’t think you can legally ask her to leave. I’m not a solicitor, but that is my opinion. There are solicitors on this site who no doubt can offer more information on this aspect.
My opinion is, that as you didn’t actually pay for the house, it was your mother’s to gift, you should forget about trying to get her out. You should try to mend your relationship with her and move out with your children and allow her to live in peace as she obviously wishes to do. Work on resolving your differences and getting back to how you were when she made the gift. You’ve only got one mother.
That is advice of a personal nature and only you know the full story, we only have a snippet. Legally it’s your house and can’t be otherwise unless she tries to allege some sort of undue influence or unsound mind which I imagine is probably not a simple process. If you are determined to try to remove her you will need a suitable solicitor who has had the benefit of seeing the terms of the covenant. My understanding though is that a covenant can only be removed with the consent of the party who is the beneficiary of that covenant.
I hope you can resolve your differences and rebuild your former good relationship.
Paul Maguire
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Sign Up12:26 PM, 9th January 2023, About 2 years ago
I'm assuming that your mother didn't intend you to move in until she was either in a Care Home or dead. I can see her point of view. Could it be a temporary arrangement only until you find somewhere else to live ?? I am also doubtful about your legal right to charge her rent [if you did in the future] let alone morally. This is just a layman's view however. Consider the possibility that you might be in the wrong here by expecting your mother to shoulder your own problems. Sorry to be so blunt.
Smartermind
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Sign Up16:46 PM, 9th January 2023, About 2 years ago
"This was never my intention"
The above statement is rather puzzling. The gift was from your mother to you and not the reverse. How can your "intentions" or "expectations" determine what you mother wanted to do with the "gift". She clearly envisaged continuing to live in the house which is why it was HER INTENTION to draw up the lifetime interest in the property so that you couldn't do precisely what you are plotting to do ie evict your mother and render her homeless.
It is a shame that your personal relationship with your girlfriend has broken down but your mother has permitted you to live rent free in her house and her home. And now you want her out.
Jason Frost
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Sign Up16:52 PM, 9th January 2023, About 2 years ago
Thank you both for your comments.
I should also add she’s not that well she has quite a few health issues to the point she lives in the living room as she’s unable to climb stairs. I’ve suggested ground floor accommodation or even sheltered accommodation as she’s not living only surviving. I’m genuinely concerned about her and only trying to help. Yes, granted we have other family matters going on that won’t ever be resolved but I am trying to help but she won’t accept she needs help. That’s why I’m looking into everything that might persuade her to start thinking of herself and enjoying life and not trapped in one room. Apologies if it doesn’t make sense.
Kate Mellor
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Sign Up17:27 PM, 9th January 2023, About 2 years ago
It’s hard when parents won’t accept that they need help. Have you looked into what’s available in terms of care visits to help her with self-care, such as meals, washing and medication? Presumably if you’re working full time you can’t always be there to help her. Being around her family is much better for her than being out on her own somewhere. If she’s on low income she can be eligible for council funded adaptations at home such as rails.
CMS
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Sign Up8:06 AM, 14th January 2023, About 2 years ago
Hi, sorry to hear about your issues with your mother. Sadly this does happen more often than you would think.
From what you have said it does appear that your mother would be deemed to be an 'excluded occupier' which means that you can evict her by simply serving a notice to quit giving her one months notice to leave. If she fails to leave on expiry of the notice then you could peaceably remove her and take up possession without a Court Order however, if you cannot take possession peaceably, then you will need to get a Court Order. TBH in quite a few instances i have seen landlords make an application for a Court Order even though its not absolutely necessary - I think that landlords would rather avoid running the risk of it turning nasty/ a potential claim of breach of the Protection Against Eviction Act.
With regards to the covenant, this does sound a little strange and in any case, even if that was enforceable at the time of the transfer, you may struggle to enforce it now on the basis that you appear to have accepted the breach for some time.
Finally, I have never seen anyone overturn a transfer of equity and unless there was any wrongdoing, eg she didnt have mental capacity or was put under duress, I cannot see how your mother can even attempt to.
Good luck.
Best,
Charles
Chris Bradley
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Sign Up10:52 AM, 14th January 2023, About 2 years ago
If the covenant is in the transfer paperwork and recorded at land registry you cannot evict.you could go to court but there would be no guarantee that you would get the eviction notice you want. In fact the court could decide that the gift of the house with such terms was an attempt to defraud- both HMRC inheritance tax or future care assessment processes. To shave avoided both the house would need to have been gifted with no conditions.
You have said she lives downstairs due to ill health, then make downstairs her place and convert upstairs to yours, or raise a mortgage on the property to buy yourself somewhere else