Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
M P
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Sign Up12:21 PM, 15th August 2016, About 8 years ago
Larry
With the Council keen to collect its money in the next week what protection from their threats do we have if we are questioning their process. I would question every line of the form but we open ourselves to their aggressive behaviour.
Larry Sweeney
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Sign Up12:53 PM, 15th August 2016, About 8 years ago
Reply to the comment left by "M P" at "15/08/2016 - 12:21":
Simply ask them to return the original form which gave them authority to conduct blanket police checks. This form has been deemed by the ICO to be in breach of the DPA. Furthermore their amended version is also in breach. WE are all being threatened , but I would ignore their threats. You are not a rogue landlord hiding in the shadows. You are a law abiding landlord who has come forward and registered. The council have failed you however, by not providing application forms which are legally compliant. Provided you have made a valid application you are not in breach of the housing act 2004.Email the council and demand they alter their conditions also, which clearly are impossible to sign up to without breaching the DPA ourselves. Unlike the rotten authority who breach the DPA with impunity, we will not get involved with any law breaking schemes dreamed up by this rogue authority
Tony McVey
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Sign Up16:57 PM, 20th August 2016, About 8 years ago
Liverpool landlords should note the recent advice concerning
Selective Licensing on the news section of the North West Property Owners Association website: http://www.nwpoa.co.uk
Larry Sweeney
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Sign Up20:15 PM, 21st August 2016, About 8 years ago
Tony,
I have never suggested that the scheme was illegal. Despite lies peddled by the useless council , the scheme was introduced and is legal. That said the implementation of the scheme is Illegal. You are aware of my previous posts. Let me give you an example. I highlighted the Anti social behaviour clause which Liverpool changed because it was illegal. There are 4 aspects to the scheme which are currently under investigation by the ICO. Finally Tony your body is owned by the RLA which is a facilitator of This sham Licensing so Unfortunately a co regulator is not neutral, and cannot give impartial advise. I can give advise because I obtained the ICO ruling and I pointed out the illegal anti social behaviour clause and it was also I that lodged 4 new complaints which the ICO are currently reviewing. I seek no reward from anybody, simply that the useless authority comply with the law ,as us landlords. must.
Tony McVey
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Sign Up20:35 PM, 21st August 2016, About 8 years ago
Larry,
the advice on the NWPOA website is impartial and was posted without any reference to
the RLA . The NWPOA is not owned by the RLA, it is affiliated to it, as it was affiliated to the
BPF for many years. The NWPOA is the oldest association of its kind in the country. Rest assured
that its advice is wholly independent and has one objective only: to help and guide its members.
Non-members are welcome to visit the website and to benefit from the advice contained therein.
The association spent two years in dialogue with LCC ( ably assisted by the RLA) and succeeded
in averting several of the less agreeable conditions of licensing prior to its implementation. Your
subsequent efforts to continue this are welcome and the recent advice on the NWPOA website
was intended to warn Liverpool landlords that they must license all rented properties. There are
some who are less than certain on this point.
Larry Sweeney
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Sign Up23:55 PM, 21st August 2016, About 8 years ago
Good Evening Tony,
A landlord has complied with the law ie the 2004 Housing act when he/she makes a valid application. The problem in this case is that the Council are invalidating applications by their own illegality. Surely you must agree that they are in breach of the act by not issuing licenses in a timely manner.
Surely you agree that their anti social behaviour clause was illegal and that their application form was in breach of the DPA.
Tony their revised form is still in breach, as are three of their conditions.
Let us await the new ICO investigation, however one must wonder why I have to keep discovering these breaches.
What about the Co regulators who happily co regulated this nonsense. Why If the co regulators were acting in Landlords interests did they not take the council to task.
One cannot sit on both sides of the fence. What is the view of the co regulators on the latest ICO investigation. What must happen to this scheme for the co regulators to disown this absolute mess. The reality is that the co regulators cannot afford to back peddle and must try to keep "selling the pup" ,otherwise they may face legal action from landlords who joined their scheme. Finally Tony The NLA made it clear to me that they would have no truck what so ever with a scheme which they opposed from day one. Let every landlord give full credit to Property 118 for the part they have played in exposing this licensing horror story. I will in conjunction with property 118, over the next few weeks alert landlords to further flaws and illegality of this Hapless local authority.
Tony McVey
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Sign Up10:48 AM, 22nd August 2016, About 8 years ago
The only concern of the North West Property Owners Association is to advise members ( and non-members)to abide by the law, whatever we might think of it. Your comments concerning the NLA are surprising since they were represented at every meeting of the consultation process which preceded the implementation of selective licensing. They made a valuable contribution to this. You appear to be critical of co-regulation which saves landlords approximately £150 per letting unit on the cost of licensing fees.
Larry Sweeney
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Sign Up10:59 AM, 22nd August 2016, About 8 years ago
Hi Tony,
I am absolutely critical of the co Regulators for the following reasons.
1/ They are supposed to represent landlords .This cannot be done by getting in to bed with the council.
2/The Co Regulators failed or could not be bothered spotting the Council data breach, forcing landlords to submit to illegal checks.
3/The co Regulators failed to spot the illegal anti social behaviour clause indeed the RLA policy director defended the clause until it became clear that it was indefensible.
4./The saving you allude to can only be achieved by submitting to a flawed process, and believe me the process is still flawed.
Having said all of that Tony ,Perhaps the co regulators would like to review the scheme and point out further errors and alert landlords ,that is if they really represent landlords.
Tony McVey
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Sign Up11:32 AM, 22nd August 2016, About 8 years ago
Apparently you see no virtue in a landlord saving money. What should a landlord do - pay the full fee for a licence which we all agree is a useless stealth tax? If only you had been present at the numerous meetings which we attended then perhaps the licensing conditions which you now criticise would have been amended along with the even more onerous conditions which the NWPOA, the RLA and the NLA did spot and deal with.
Larry Sweeney
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Sign Up11:50 AM, 22nd August 2016, About 8 years ago
Tony,
I was present at St Georges hall when the original consultation took Place. In fact we met there. I spoke for half an hour to the hall and pointed out that the consultation was a sham and the scheme was being forced on us irrespective of our concerns. I was not a party to direct talks with the council and could not participate as the council would not allow my participation as a single landlord. I do not understand why you are even revisiting this .It is Pointless.
Tony there is an opportunity for associations to redeem themselves. I having studied the process have found further flaws.
Please come out here on this site and alert all landlords to further flaws in the scheme.
I certainly intend to do so, but to be absolutely fair to you I will keep my council for now.
We await your advise on further flaws illegalities in this rubbish scheme. If you cannot dissect and scrutinise as well as alerting us to flaws, Please do not be counter productive .Help us all and alert us to further flaws in the scheme. Saving £150 on a "scam" which fails to meet legal criteria is no saving at all. Lets get the legalities right first. Over to you Tony . List the flaws still in this Licensing nonsense or indeed if you think it is now fully compliant say so .