Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
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means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
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- Address and post code;
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- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
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- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
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- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
John Daley
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Sign Up14:42 PM, 11th October 2014, About 10 years ago
Reply to the comment left by "Jay James" at "10/10/2014 - 19:05":
Jay Jay,
My personal information including my terms are not public information, they are specifically private and protected.
It has nothing to do with the scheme proposed which is a public process and anyone can read and comment on the scheme here or anywhere else. Though I would have to say I would like responses to be made into the consultation process.
I do wonder at being described as confrontational, I rather suspect that most reasonable people, including almost everyone here, would react badly to having their personal information fished for on a forum.
In terms of confrontation there are posters here, like Victoria who asks every question in a reasoned and effective way, others well not so much. Statements like 'criminal code for landlords' are just inflammatory, it doesn't help and it isn't part of a debate on a proposal..
Jay James
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Sign Up16:09 PM, 11th October 2014, About 10 years ago
Reply to the comment left by "John Daley" at "11/10/2014 - 14:42":
Thanks for your reply John. It was quite a measured one. I do however disagree that any of your personal information was put on here. I leave readers to decide upon that if they are so inclined. Certainly no information not already in the public domain was put on here. Still, it strikes me that your post just above is professional and measured.
"Confrontational" was clearly given as a characterisation of some of your posts. (Accurate or otherwise.) It was also an attempt to keep language mild. Linking it to disclosing personal info was therefore innaccurate.
The task to bring in a licensing arrangement / consultation may or may mot be a good idea. I would have expected an elected official to take the approach / make some of the arguments you have on these pages, rather than an employee / consultant. I suppose that is really much closer to what I was thinking when using the characterisation "confrontational".
As to the original topic, it seems an additional and selective licensing arrangement (details to be decided) is a foregone conclusion. Are you able to confirm that an additional / selective licensing arrangement may or may not happen? I am not against this, it would just be better if all parties invloved in renting were licensable / treated the same.
Victoria Morris
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Sign Up21:18 PM, 11th October 2014, About 10 years ago
Hallo John, thank you for your answer.
Sure, the law takes precedence over every thing, but the interpretation of the law is the issue. The RRO, which is the ultimate law on this subject, states that measures described in RRO (including the fitting of observation panes to kitchen doors) should be implemented 'WHERE NECESSARY'. So it is down to deciding the necessity.
I would like a more clear answer to the scenario I presented you before. A landlord hires a fire risk assessor, the assessor states that observation panes to kitchen doors are not necessary and the landlord indeed does not fit the panels. Would the Council rule against the professional risk assessment ? (keep in mind fire risk assessors are normally LACORS accredited).
You are saying that the "LA uses the HHSRS system to assess risk". You also say "if a landlord has a current FRA which is suitable for the property and all the recommendations for action on it have been addressed and there are no HHSRS hazards within the property we then have no cause of action".
So the LA risk assessment take precedence over the landlord's FRA carried out by a LACORS accredited professional ? I have not heard the LA coming in to inspect the safety of the gas appliances (for example) when the landlord presents a Gas Safety Record certificate, so why wouldn't the LA rely on the risk assessment carried out by a qualified professional on behalf of the landlord ?
thank you
chris wright
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Sign Up8:19 AM, 13th October 2014, About 10 years ago
Reply to the comment left by "John Daley" at "11/10/2014 - 14:42":
John - the council is bringing in powers that add a "movable feast" of criminal laws to an already thick law book. Why do you dictate or claim onwership on what is or isnt helpful when if anything its the LL's who need to get inflamed here as they are the ones who will bear the brunt of the application costs and it's penalties.
Clearly it's not helpful to claim as Southwark does that a glass fire door in an HMO kitchen in one street helps reduce ASB but isn't needed 5 yards away in a different street - it's junk science in support of a criminal code.
I think taken from your reponses that the council proposals will (if not withdrawn) catch people like Vicotria in an interpretation web - no sweat for the council but a massive risk for her.
chris wright
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Sign Up10:13 AM, 13th October 2014, About 10 years ago
Reply to the comment left by "Victoria Morris" at "11/10/2014 - 21:18":
Victoria - To quote Southwark from their docs
"Our intention is to simplify the standard in comparison with our current standards, include additional information (fire precautions for example), and introduce some clarity to help landlords comply. The new document is, we believe, easier to understand and more straightforward to use as a reference."
Your comments highlight your (and no doubt others) confusion in interpreting these proposals, the answers so far are still falling short of the clarity any business needs if it is to remain compliant. Don't forget all the conditions you and fellow LL's negotiate, haggle, clarify and sign up to with Southwark prior to scheme launch can be changed at any time during the 5 year license as there is no sunset clause to the conditions.
If you look again you'll see the ASB and fire link is not even being proven in the Southwark published papers - but in comparision to Thanet the fire risk figures per head of population were at least supplied to prove a link and support their proposals. Which when they went live (oddly) didn't include the fitting of glass panel type kitchen fire doors - still that's the beauty of licensing schemes because if they bump into their friends at Southwark and learn about the huge risk to life by not having these doors in small HMO's they can always make an adjustment to the licensing conditions and bring it in for the PRS in Kent.
John Daley
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Sign Up17:41 PM, 14th October 2014, About 10 years ago
Reply to the comment left by "Victoria Morris" at "11/10/2014 - 21:18":
Hi Victoria,
There is some grey area and overlap between RRO and HHSRS. The FRA required under the RRO applies up the the front door of the dwelling in single family lets, where there are common areas. Where a property is an HMO the FRA includes the common areas inside the dwelling as well but not the areas capable of being made secure by the tenant. This last area is subject to HHSRS and LA regulation.
So we do have some interpretation required as how we most sensibly make the building safe and how we apply the law first and then the guidance.
In the example you quote I think an inspector would accept the FRA written by the contractor, unless there were obvious grounds to question it. If we were concerned about any particular thing we would raise our concerns with the landlord and from our point of view justify the concerns with the HHSRS risk assessment.
If the item could not be resolved by discussion then we would refer to the Fire Service for advice and a decision.
As a final point the title fire risk assessor is not in any way protected, you or I could add it to our CV tomorrow. I am not aware that LACORS have an accreditation scheme for this qualification, they issed the guidance but have since been subsumed into LGR ( Local Govt Regulation ) which is an advisory body for LA's. They don't offer training outside except LA staff.
There is a NEBOSH qualification but most training is from commercial firms which largely self regulate. I don't think this area of practice is as well regulated as gas safety where all practioners are required to meet national standards and be registered as competent by Gas Safe before being allowed to work.
Yvette Newbury
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Sign Up23:54 PM, 14th October 2014, About 10 years ago
I would like to thank John Daley for posting on this site and being upfront and explaining certain aspects. Having spent the day looking through the consultation documents and formulating a response to Southwark Council on their website, I am concerned that there seems to be no material difference between the smaller HMOs and the huge HMOs in the requirements. The one size fits all concept isn't suitable for small 3 person HMOs, in my opinion. How much lee way on these rules will given for the smaller HMOs or will the rules be set in stone?
In particular I would like to know how Southwark ex-local authority flats will be treated (now owned by us under leasehold and rented to private tenants)? Southwark is exempt from the requirements but they are our landlord/managing agent. Will we be given help by Southwark to achieve licensing or do we have to get it right first and then await a check by the council? Whilst it is still only in consultation at the moment, it would be helpful if we knew more about how Southwark intend to make this work in principle.
If you are able to add anything else it would be appreciated as it is of concern to us. Many thanks.
Monty Bodkin
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Sign Up16:27 PM, 15th October 2014, About 10 years ago
Credit where it is due, that is the most comprehensive, well written consultation document I've seen to date.
However, it totally fails to establish a clear link between the PRS and ASB. The link is tenuous at best and very far from conclusive. It could be equally applied to density of trees in the area (as someone once said). Or more realistically to income, education or a host of other social factors.
The increase in EHO regulatory activity is nonsense without looking at the increased time, targets and resources expended on gathering this 'evidence'. Flood Buckingham palace with EHO's and you'll find a similar increase.
As for it being a 'consultation', this is already a done deal as far as the council is concerned. See this quote from before the results of the consultation;
http://moderngov.southwark.gov.uk/documents/s39298/Private%20Rented%20Sector.pdf
This paper sets out background information about Landlord Accreditation and selective licensing schemes which the Leader has stated he is committed to implementing in Southwark
See also from the consultation;
After the Council has approved the scheme
Note, no question of if the council approves the scheme.
Too much time and money has been spent for the council to back down now, irrespective of it being right or wrong.
Unfortunately, this is all about politics and empire building.
Monty Bodkin
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Sign Up17:12 PM, 15th October 2014, About 10 years ago
If these conclusions from the report are correct;
Conclusion 1
Therefore our first key conclusion is we would be unjustified in making a designation for borough-wide selective licensing.
However if we link high density of PRS occupation to those lettings which have claims for housing benefit or local housing allowance the picture begins to change. We can reasonably assume that the PRS lettings for which benefits are being claimed are those at the lowest rentals in the borough because of the rules surrounding the amount of rent that can be claimed for.
Conclusion 2
On the basis of the evidence in the maps in Appendix 4 there is a link between the density of housing benefit related PRS lettings and the incidences of ASB that arise closely to the occupation of property. For example, noise complaints, domestic refuse issues and rowdy neighbours.
The obvious solution would be for Southwark council to bring in a scheme to check housing benefit is ulimately going to a fit and proper person providing decent housing.
It is what any responsible parent would do if paying for an adult offspring's rent (and council's are in effect acting in loco parentis).
They already have a 100% comprehensive data base of recipients. No rogues can slip through the net (like the 10,000 estimated unregistered in Newham).
But the council won't, because they know they would then have a huge problem finding enough decent housing and it doesn't raise revenue/empires. No political gain in that.
Far easier to tax the good landlords and turn a blind eye to the rogues.
John Daley
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Sign Up17:31 PM, 15th October 2014, About 10 years ago
Reply to the comment left by "Yvette Newbury " at "14/10/2014 - 23:54":
Hi Yvette,
In terms of the HMO standards because we have indicated an intention to use them as license conditions they are intended to be what we expect for the letting of an HMO.
I accept tht there are clear differences in scale of HMOs and the smallest and largest are far different in regulatory approach.
However we have just had a five page debate here which indicates that is some areas at least it is just not possible to write a definitive standard unless we reproduce a hundred pages of other organisations guidance.
Having worked with the staff who are currently enforcing this stuff every day on the streets of the borough this draft HMO std represents what seems to be a reasonable guide to a workable standard for HMO letting. Most of the terms have been tested at tribunals over time and we have not included anything that we have 'lost' on.
That is not to be overconfident, we are attempting to get this right and consultation with all parts of the community is part of the process. If we get a broad and reasoned objection to any part we'd have to think it through and decide what we should do.
At every point a landlord can ask for more specific guidance or a site visit to clarify what is required for compliance.
In terms of process our intention is to issue a conditional licence on application, the conditions being compliance with the Rental Standard and the HMO standard if the property qualifies.
We then propose to inspect the property in accordance with our inspection priorities in the proposal. The intention is to take this on trust unless we have any evidence to the contrary, though everything will be inspected in the end.
I think it is the right approach to focus our resources on those properties where we have concerns based on size, possible questions on planning or building control, previous evidence or complaints and leave the average landlord who is likely to be managing ok or better to a compliance visit in slow time.
In terms of the properties that have been sold or leased by the Council, if they are let as HMO's or in the selective areas, we propose to license them like any other let property.