Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
John Daley
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Sign Up16:55 PM, 23rd October 2014, About 10 years ago
Reply to the comment left by "Victoria Morris" at "23/10/2014 - 09:25":
Hi Victoria,
I am happy for you summarise and submit my comments as you wish but I think your submission should be your views and not your understanding of mine.
What I mean is that in section 1 above i don't think my comments add upp to your summary exactly.
What we ask is that the licensee is the party with the practical control of the property. If the licensee is away a lot or goes to Spain for the winter every year, for example. The owner or head tenant needs to consider if the practical property management is best left in the original licensees hands.
If the practical control is delegated then perhaps the burden of being the licensee should be as well. It is not our main concern because we will hold the licensee responsible if the property is badly managed. Not a big deal but I don't think we have said the same thing.
Would anyone running a business really sell up, pay agents fees, taxes, CGT, stamp duty, tens of thousands of pounds of costs, to get away from a duty to licence which has limited costs and is an annual administrative burden that is less than a tax return.
Surely to move from Southwark, which has one of the best capital and revenue return rates in the country, somewhere else is not a good use of your capital invested.
My understanding is that very few licenses have been surrendered in Newham so I think this selling up thing is a bit of a red herring. I also think that there is vastly more demand for London property than supply so I have to say that the PRS sector will continue to grow because I don't think returns are materially affected by the costs of licensing.
If license fees, repairs and replacement costs are allowable against tax the only true costs are where improvements are required. Though I can see that a small number of landlords will have to invest to comply with conditions this will not be universal.
John Daley
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Sign Up17:16 PM, 23rd October 2014, About 10 years ago
Chris,
Everyone on this website including you knows that I did not say that 'ASB is not directly attributable to the PRS' If other posters understand my position it's OK if they disagree but that is what I think the evidence says.
So asking the same question again and again and again is just meaningless. I will never agree with your construction of my statement. So what is your point ? This is not question time on TV. If you think that making a statement look bad is a massive victory well I can't influence that.
I have volunteered to be here to debate the proposal I have drafted, answer questions and encourage a key group of stakeholders who are difficult to communicate with to become engaged with our consultation process.
The debate is not moderated but if you can't treat this as a mature process I will just cease responding to you specifically. Trying to trap me into saying something just does not take this forward, the decision is not made or altered here.
However it is just irritating for me personally to have to deal with the way you post so I can just excercise a choice to stop.
chris wright
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Sign Up17:30 PM, 23rd October 2014, About 10 years ago
I've not trapped you its your statement seems clear you said
JD Quote “We have agreed that the data is not absolute, in that no one can tie ASB to tenure, because the data does not record tenure. ”
no-one can tie ASB to tenure.......the data does not record it
Surely you are saying there is no link to ASB - if i'm getting it wrong explain your statement to me as you say it cannot alter the decision here so it's no skin off your back to clarify this one.
chris wright
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Sign Up18:01 PM, 23rd October 2014, About 10 years ago
Reply to the comment left by "John Daley" at "23/10/2014 - 17:16":
irritating the way i post?....odd personal comment not sure why you choose to stifle debate, if i infringe the rules i'm sure Mark will inform me. Its just business from my side of the debate nothing personal.
Yvette Newbury
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Sign Up18:03 PM, 23rd October 2014, About 10 years ago
Reply to the comment left by "John Daley" at "23/10/2014 - 17:16":
I am concerned that your comments here concentrate on costs. As long as they are reasonable I do not know of any landlord who would object on that alone. My concern is the daily operation of any scheme by Southwark Council and who will bear overall responsibility for advice given to Southwark landlords which they abide by only to find that the next person they deal with at Southwark has a different opinion. Will persons, such as yourself, presently working on the consultation. remain at the head of those operating any such scheme to ensure what you intended - the flexible, "common sense" approach, leaving good landlords to get on with what they do best and concentrating efforts on the rogue landlords - is what is actually put into operation?
Yvette Newbury
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Sign Up18:18 PM, 23rd October 2014, About 10 years ago
"If license fees, repairs and replacement costs are allowable against tax the only true costs are where improvements are required". Not quite correct, as if an expenditure is put against tax, there is still 80% left to physically pay and will come out of any profit the landlord is making.
If adjustments involve knocking walls as Southwark's HMO rules deem rooms too small the cost would be thousands with costs for the permission from the freeholders (Southwark Council in our case) as well as the planning permission from Southwark Council and this is likely to be a capital cost and therefore not allowable against tax. This would easily wipe out any profits for more than a year and this is only if the Council give permission for the adjustments - in a block of flats it could be less likely that the property could be adjusted in this way. Therefore the Landlord would need to sell or rent to 1 or 2 persons only.
chris wright
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Sign Up18:31 PM, 23rd October 2014, About 10 years ago
Reply to the comment left by "John Daley" at "23/10/2014 - 16:55":
Red herring? - err maybe the Newham LL's haven't worked it out yet, these things take years to filter down in the same way the ASB took years to build up or councils taking time assessing the outcome of the Enfield Judicial Review case.
"Would anyone running a business really sell up, pay agents fees, taxes, CGT, stamp duty, tens of thousands of pounds of costs, to get away from a duty to licence which has limited costs and is an annual administrative burden that is less than a tax return."
Its nice Southwark are now assessing the risk case and giving financial advice to private LL's during the consultation window and are even prepared to publish the benefits of staying put as seen here.
I missed that in the docs link can you make sure it's up there? - I'm sure Victoria and Yvette and other LL's will take suitable advice from their chosen advisers but you've missed a tiny little detail from your list I could be forgiven for thinking you did that on purpose - namely if you keep your eggs in the borough designated areas at some point in the future you run the risk of prosecution and a criminal record for things you wouldn't have to deal with if you operated in (say) Lewisham or the next street in Southwark’s case.
Need I remind everyone failure to disclose the downsides in financial investments is a serious problem and heavily policed by the regulators.
Victoria Morris
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Sign Up12:11 PM, 24th October 2014, About 10 years ago
Hallo John
I felt very happy to get some sensible answers from you regarding 2 issues. I though it is good/sensible practice to make a summary of your replies. Seems that other people on this blog also were encouraged by your answers and thought it is a good idea to have a summary.
The summary I made was submitted here for anybody to comment, including yourself. No comment was received.
Of course the summary I have provided on the official consultation website should not speak in your name, rather they should be interpreted as my understanding of what you said in this blog. If you feel necessary, I am happy to post a clarification to this extent on the consultation site, just let me know.
However, you are now providing an additional long-winded answer to this simple issue: MUST the 'local manager' be also the licensee, or not.
If feels to me we need to go one step back. Here we are then.
I have suggested a CLARIFICATION related to the Consultation Document Section 7.3. Licensing procedure and to the Proposed Standard – Regulation 3. This clarification is based on my interpretation of the replies you gave here to my questions. This is the clarification I suggested:
The ‘landlord’ for the purpose of licensing may choose if absent for a long period of time to delegate the practical control of the property, collecting rent and arranging repairs etc, to a ‘local manager’. In this case it will be the ‘landlord’ who will be held responsible for the discharge of all the duties that are imposed by licensing and be responsible for any penalties of failure to comply with the terms of the scheme, and not the ‘local manager’.
The above is a suggested CLARIFICATION and not a replacement of the said sections.
The clarifications is using extracts from your documents, literally reproducing your formulations, except that it highlights that a license may not be held by the 'local manager'.
The objective of the clarification is to state clearly that (for example) if a landlord has to take employment abroad for a longer period he will not be FORCED to have a license in the local manager's name. The business rationale is that the local manager will charge extra for the responsibility of having the license in his/her name (even though he/she will perform all the actual local duties of the license). In addition, the licensees often change the 'local managers' so it will be difficult to change the license as well.
Can you please let me know what in my proposed clarification does not reflect you views, so that we can all be clear on this issue.
I am looking for clarity, which one of the objectives of the proposed licensing scheme.
PS. Since you have not commented on my other summary of your answers regarding the fire risk assessment, I take it you agree with the summary.
many thanks
Monty Bodkin
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Sign Up12:59 PM, 24th October 2014, About 10 years ago
Reply to the comment left by "John Daley" at "23/10/2014 - 16:55":
"Would anyone running a business really sell up, pay agents fees, taxes, CGT, stamp duty, tens of thousands of pounds of costs, to get away from a duty to licence which has limited costs and is an annual administrative burden that is less than a tax return."
Perhaps not immediately.
But this anti all landlord policy will certainly act as a deterrent to good landlords.
The sweetener of low initial licence fees won't last, once bulldozed through, they will be double in 5 years time as will the amount of red tape.
I won't be investing in Southwark, that's not a red herring.
Steve Gracey
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Sign Up15:33 PM, 24th October 2014, About 10 years ago
I'm not sure that Southwark council are fit and proper persons capable of licencing anyone. Who is going to licence them to make sure they don't break the law ?
http://www.landlordzone.co.uk/news/rogue-council-officers-in-illegal-eviction-conspiracy?dm_i=11G,2WRM9,28UQU,AIP9O,1
Southwark Council has now apologised to their former tenant and paid him a significant amount in compensation. The details of the settlement remain secret. Rogue council officers conspired to ignore legal procedures to evict a social housing tenant who then spent a year homeless living on the streets. Judge Anthony Thornton QC, sitting at the High Court, said: “The conspiracy also involved housing officers short-circuiting the defendant’s standard procedures that should have been followed before and during the execution of the warrant and the taking of a dispossessed tenant’s possessions into storage for safe-keeping.”
Anyone know what happened to all the rogue Housing Officers at Southwark council? how many were involved in the conspiracy? Are they still there? How come the Licensees need to be fit and proper persons with no criminal record but the Licensors don't?