Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
David Garland
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Sign Up9:52 AM, 31st October 2015, About 9 years ago
Reply to the comment left by "safetylady silver" at "31/10/2015 - 09:35":
As a property owner and someone who rents out properties you have a duty of care to your tenants and anyone who works in the properties, ie decorators, plumbers, electricians, etc, to make sure the property is safe and this includes having the legionella risk assessed. Common sense really!
safetylady silver
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Sign Up10:39 AM, 31st October 2015, About 9 years ago
There are about 25 million households in UK.
As far as I know, there has been only one known case of legionella arising from a domestic source (correct me if you have better information).
Risk?
Duty of care - yes, of course.
This also applies to any householder - it's why you have householder liability within your insurance.
So all need to follow HHSRS guidance, this will fulfill any DoC (which is civil law - it is not enforceable in advance).
Tradespeople will be either self-employed or employed, which means they are subject to HSW legislation for themselves anyway.
The key point is your business / employment status.
If you are NOT in business, it is different to if you ARE in business.
If you are 'in business' and 'at work', fine, just get on with complying with health & safety legislation. But it is the widespread attempt to apply this to ALL landlords which gets to me.
David Garland
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Sign Up10:43 AM, 31st October 2015, About 9 years ago
Reply to the comment left by "safetylady silver" at "31/10/2015 - 10:39":
Might I suggest that you read the House of Commons clarification on the subject.
safetylady silver
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Sign Up11:05 AM, 31st October 2015, About 9 years ago
The HoC briefing note is not clarification, it has taken the guidance straight off the HSE website, and is therefore just as flawed. It was compiled by a researcher: it is not a definitive statement of law, and it was odd that it popped up in a paper relating to 'new' legislation, but that's another matter.
The missing component is still the distinction between different legal status of landlords - lets call them active or passive for simplicity.
Passive landlords are not in business (according to HMRC) nor self-employed just because they rent a couple of properties out.
Only people 'in business' or 'at work' are subject to health & safety AT WORK legislation. So an active landlord, busy on a daily basis with their property business (and probably with no other job) would have to comply with all housing AND health & safety legislation.
But a passive landlord only has to comply with the Housing (and other odd specific bits - gas, fire, CO alarms etc.).
And of course, the common law duty of care which we all have.
David Garland
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Sign Up11:46 AM, 31st October 2015, About 9 years ago
Reply to the comment left by "safetylady silver" at "31/10/2015 - 11:05":
I have checked this out with a qualified Health & Safety consultant and he has said 'because you are a landlord you are subject to health & safety legislation with respect to things like gas, water, etc. This is all clarified on the HSE website. Your employment status, ie working or not working, or whether the property is owned by an individual or a business does not remove the responsibility you have as an owner / landlord of a rented property. If one of your tenants were to die as a result of contracting Legionnaires' disease as a result of inhaling contaminated water from the shower in the rented property for example, you, as the landlord/property owner, would be liable.
safetylady silver
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Sign Up12:27 PM, 31st October 2015, About 9 years ago
I too am a very highly qualified H&S consultant, thankyou.
CMIOSH, award winning, 26 years experience, defended many enforcement actions (fire, EHO, HSE,). I have attended criminal, civil and coroner courts, and liaised with legal and insurance specialists. Just to blow my own trumpet.
I have also led and nurtured H&S advisers with various levels of experience. Many forget to go to the basics, as they are usually in the 'world of work' and so H&S legislation always applies - no further perusal required. If you ask a H&S at work specialist, you will get health & safety AT WORK advice.
The HSE website guidance is seriously flawed, fails to clarify, but is guidance only. A mistake many make is to take this as gospel. No-one can be nicked for not following guidance - there has to be a breach of legislation for which the person is a defined dutyholder.
I didn't even look at the guidance at first - I went straight to the legislation - HSWA, MHAS, COSHH. The dutyholder definitions do not apply to people who are not employers self-employed, or in control of property used for work.
End of.
You might ask your H&S consultant "liable under what?".
And then ask - "am I a dutyholder?" under whatever they cite.
One or all of the three I mentioned. Look at page 7 of the L8 ACOP to save time, it lists dutyholders.
Yes gas safety is a specific exception, but it is clear within the regulations that the HSWA dutyholder list is extended to include ALL landlords, No argument with that at all. There is a significant risk associated with gas - many deaths a year.
Print this and show it to your H&S colleague. Ask them to find the word 'landlord' in any of the legislation (not guidance). Under the dutyholder list, ask them to point out which of the 3 (above) you are.
For me - not a dutyholder under HSWA, MHAS, COSHH, L8 (which is COSHH anyway).
That doesn't mean I can ignore the safety and health state of my property, but I follow the Housing requirements, not HSW.
David Garland
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Sign Up11:53 AM, 1st November 2015, About 9 years ago
Reply to the comment left by "safetylady silver" at "31/10/2015 - 12:27":
If you look at the HSE document 'Legionnaires' disease A brief guide for dutyholders' on Page 1 under 'Who is this leaflet for?' it states 'This leaflet is aimed at employers and people in control of premises, eg landlords,' etc. This is repeated under the section 'What are my duties?' where it states 'Under Health and safety law, as an employer or as a person in control of premises (eg a landlord), you have health and safety duties,' etc. This gives all the clarification that is required to define who is responsible. End of argument.
safetylady silver
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Sign Up12:11 PM, 1st November 2015, About 9 years ago
David - you are absolutely correct in that the HSE GUIDANCE does say this.
But it t is, as said, guidance. Only guidance. And it is incomplete. It is NOT the LAW.
The legal references are there, but nobody actually looks at those. (except people like me who have spent 25 years interpreting H&S requirements).
So it does not end any 'argument' not that I want to argue with anyone, debate is sufficient.
safetylady silver
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Sign Up19:19 PM, 15th April 2016, About 9 years ago
If you are actually self-employed (or an employer) then this ACOP may apply, although ironically the self-employed are now (recently) exempt from H&S legislation 'where there is no risk to another person'. The HSE contradict themselves on this re: legionella, so just pay a tenner for a simple form and rest easy, if this is you.
However, if you are NOT self-employed, but a passive landlord, HMRC regard you as not 'in business' and certainly not self-employed either (for landlording purposes).
Health & safety at Work legislation is for people AT WORK. It would be up to the HSE to prove that a private landlord was AT WORK under the terms of the HSWA.
L8 *Legionella Code of Practice" when updated in 2013, forgot to clarify the distinction, and suggests, in the text "all landlords". However, in "Legal Responsibilities", the specific legislation (COSHH if you care) applies only to "employers or self-employed".
The HSE are being disingenuous in allowing the industry to continue this misunderstanding, they also state on their website that any risk is very low in single domestic properties and they will not be actively enforcing this. Hmm.
They do not have the power to even THINK about enforcing HSE law on anyone not actively engaged in managing their properties (so not in business) or defined as self-employed.
If they think COSHH applies, then so should all other health & safety AT WORK legislation, which is clearly a nonsense.
Housing safety standards - applicable to ALL properties - which include water quality and any risk of infection, but exclude L8 - are enforced by local authorities EHOs or Housing enforcers. Not by HSE. The only legislation HSE are warranted to enforce which applies to ANYONE, regardless of employment status, is the Gas Safety Regulations. And it is unusual for that reason.
It suits those in the water treatment industry (traditionally catering to businesses) to perpetuate this unfortunate misunderstanding, and the HSE don't care either, as they know they are never going to have to test the legality of it, because the risk is negligible and they will always have bigger fish to fry. Rightly so.
Those who want to, will cite the content of L8 (sadly inaccurate or incomplete in parts) but L8 is NOT law. It is industry Code and guidance. The law (COSHH) can only be applied to those specified as duty-holders under HSWA. Employers and self-employed.