Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mike
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Sign Up16:04 PM, 3rd March 2017, About 8 years ago
No Mr Hussein, why are you putting yourself at risk of being found out as an informant, these crooks who smuggle will not think of your life as more important than their illegal trade, and will do everything to stop you and if you did manage to report they would obviously know who reported them, the landlord! And the police is not going to provide you or your family any protection until you sustain serious injuries.
The answer is quite simple how to tackle this problem, and then see how by lowering the duty to almost zilch, this would create thousands of jobs of small kiosks and cafes and restaurants at our port towns like Dover, etc, and boost our local economy as the smugglers from Europe will now be flooding into Dover and Felixstow, or any other ports, into Britain to buy tobacco and take it back to sell in Europe, whilst they are here, they can spend money in our best restaurants, think how much boost it could generate instead of such a depressed economy with no incentives for Europeans to come to Britain for shopping. Equally our population will stop buying cheap cigarettes from smugglers, and instead buy from our regular cigarette outlets with very moderate duty, well under those levied by European nations. UK Government should present themselves as major competitor in this section.
Is it not funny, how our Government encourage competition among businesses, and break up monopoly of big giants, so why not promote competition within EU Nations? Abolish high duty and problem can be resolved overnight.
E Hussein
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Sign Up17:10 PM, 3rd March 2017, About 8 years ago
Hi Mike,
I totally understand what you are saying, but i don't think its as easy as you say or as beneficial to the economy. I am a non-smoker so selling cigarettes is not something I would want to encourage. Making it cheaper will probably mean more people will be taking up smoking and probably a lot of young people as well!. Anyway, regardless of the activities these 'people' are into, the issue with having them as tenants is not something i want, or would like to deal with (for the reasons you give) so avoiding them by careful selection would be my aim, If they become tenants then the sooner I can get them out the better. Obviously i would like this to happen without getting involved, but i don't think you can avoid, Also if you happen to find out what your tenants are up to (by chance or whatever means) you could be deemed to be harbouring them in your property! are you saying you would be happy to leave them alone to do what they want? God Help us!.
Ian Narbeth
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Sign Up17:30 PM, 3rd March 2017, About 8 years ago
As I commented half tongue in cheek on another forum thread the Government's approach to landlords is "Let's fine them £3000 and/or send them to jail for 5 years if they break the rules. Now let's devise some rules."
I foresee landlords receiving heavier penalties than the tobacco smugglers. How about putting the airlines and ferry companies "under a duty of care to ensure that their [modes of transport] are not used to evade duty, and there would be a civil penalty for non-compliance with this duty"? Or perhaps Customs Officers at the ports and airports should be under a duty not to let illicit tobacco through and punished if they do? I could go on. I am struggling to understand that this is a Conservative Government proposing this vicious nonsense.
Gromit
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Sign Up18:03 PM, 3rd March 2017, About 8 years ago
Reply to the comment left by "Jerry Jones" at "03/03/2017 - 14:51":
Damn lock me in irons and throw away the key. I did their noses but forgot their arses. 🙂
Gromit
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Sign Up18:08 PM, 3rd March 2017, About 8 years ago
The Govt is asking for opinions on this proposal. Let's flood their inbox!
Email to: tobacco.policy@hmrc.gsi.gov.uk
Write to:
HMRC, Indirect Tax Tobacco Strategy and Policy Team
3W, Ralli Quays
3 Stanley Street
Salford,
M60 9HL
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Sign Up18:36 PM, 3rd March 2017, About 8 years ago
just a little questionette: will local councils and housing associations (and of course corporate landlords) be expected to commit to taking the same level of reponsibility for the actions of their tenants? Currently, as far as I'm aware, they don't conduct inspection visits of any sort
Gromit
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Sign Up18:45 PM, 3rd March 2017, About 8 years ago
I think we should have a Tenant questionnaire not dissimilar to the American ESTA form
Qu.1 Do you evade paying tax on illicit tobacco products? please answer Yes/No
Qu.2 Do you have the Right to Rent in the UK? Yes/No
Qu.3 Are you allergic to Legionella disease? Yes/No
Please sign here
Colin Dartnell
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Sign Up19:54 PM, 3rd March 2017, About 8 years ago
While we all laugh at the stupidity of this ridiculous suggestion they will sneak it through. Below is my response sent to HMRC. Anything I may have gleaned from other comments I thank you 🙂
To HMRC
Replies to the above consultation, specifically regarding the Duty of Care by Landlords and Landowners.
Question 20. All tenancy agreements should have a clause stating that their property must not be used for any illegal activities anyway. To add a specific clause regarding duty evasion is unnecessary but could be included in all new agreements.
Question 21. To put a duty of care on landlords is outrageous, how is a landlord supposed, or able to control what is happening day to day in a rented property. The tenant, once signed up to an AST or any other lease agreement has the right to quiet enjoyment of the property. Regular inspections are completed by arrangement with the tenant, and do not include searching through tenant’s belongings. If a tenant is dealing in illegal tobacco products, whether in a private property or commercial they will be certain to have hidden or removed any such products on the day of the inspection. The landlord cannot turn up without prior agreement and search the property. This action would be illegal and possibly dangerous. This is the job of the police and enforcement agency’s working for HMRC not the Landlord
The prevention of the sale of illegal tobacco products is the duty of HMRC and the enforcement agencies, and NOT Landlords.
If a landlord is complicit in the illegal trade of tobacco in their property, then they would be dealt with through the normal courts alongside the illegal dealer. A Duty of Care is unnecessary.
Question 22. Once a tenant has been convicted then it is the job of HMRC or their agents to police the tenant not the Landlord, or is HMRC suggesting Landlord employ private detectives to stake out their tenant’s homes and shops. They have no more power than to do regular inspections. Repeating the answer for question 21. The tenant will hide any evidence of their illegal activity on the day of inspection.
Question 23. No sanctions or penalties should apply to Landlords or Landowners. It is the duty of HMRC and the enforcement agencies to deal with illicit Duty evasion. It is their Duty of Care, not the Landlords and Landowners.
Heather G.
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Sign Up20:28 PM, 3rd March 2017, About 8 years ago
Thanks for that Colin. I'll try to write something over the weekend using your letter as the starting point. I'm happy to post it up here if it might help anyone else.
Gunga Din
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Sign Up21:00 PM, 3rd March 2017, About 8 years ago
Indeed. Customs and Excise operatives go through training course to equip them to intercept contraband at borders. I know of no means by which anyone else can acquire these skills and knowledge, or is it going to become a mandatory inclusion in landlords' Accreditation Courses?
First we're expected to sort out tenants' anti-social behaviour because their parents and the Police can't. Then we're expected to check peoples' right to rent in the UK because Border Control can't do their job well enough. And now this. What next? Will we have a duty of care to ensure tenants' childrens' homework is done properly? Might we face fines if their pets haven't had their shots?