Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Gromit
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Sign Up9:42 AM, 29th November 2017, About 7 years ago
Great idea.
We could even get some media backing as they quite often run campaigns to help the homeless at this time of year.
john lown
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Sign Up11:11 AM, 29th November 2017, About 7 years ago
Good thinking.
Our Parachute Regiment charity pays no salaries or expenses and we have raised £ 5.25M for wounded soldiers and the families of those killed in action.
Needs policing to prevent the less reputable feathering their own nest and donating very little to the cause.
NewYorkie
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Sign Up11:13 AM, 29th November 2017, About 7 years ago
This would be an amazing opportunity to demonstrate that us 'smaller' landlords deliver a critical component of the UK's housing strategy, and that we are not 'money-grabbing parasites' as the likes of Shelter would have everyone believe.
Setting up as a charity should be the objective, and social media driven crowdfunding would be a start, but there would need to be a lot of governance around this. This would require a lot of time and commitment.
I am prepared to put time into this.
Robert M
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Sign Up11:22 AM, 29th November 2017, About 7 years ago
I set up a "not for profit" housing organisation in 2004. We are still running and we provide supported accommodation (hostels for the homeless, with ongoing personal and tenancy support). We currently have eight small hostels in Sheffield, providing housing and support to 29 residents.
We receive referrals from various homelessness organisations, rough sleeper teams, and day centres for the homeless, as well as from other homeless hostels, churches (faith based groups), and organisations that work with offenders, people with mental health issues, drug or alcohol issues, low level learning difficulties (so not entitled to Social Services help), physical disabilities, and care leavers.
We provide supported hostel accommodation for as many people as we can, not just for a very limited range of people (unlike services set up for "young people", or "ex-offenders", or other narrowly defined groups). We have residents ranging from about 20 years old, up to residents well into their 70's.
We provide support to residents via our two visiting Support Workers, who will work with the residents to help them put in place the necessary foundations for successfully re-settling into the community, breaking the cycle of homelessness, and contributing back to society (e.g. reducing crime, reducing drug/alcohol use, taking on roles as volunteers at local charities), and eventually resuming employment and independent living in their own self-contained accommodation.
The organisation is a "company limited by guarantee" which ensures that it has to be a "not for profit" company, so any surplus is re-invested into the company to continue, improve, or expand, the provision of the service. Since we started in 2004, we have helped 457 people by providing them with the housing and support that they need.
We receive no government funding, and no charitable/grant funding, we rely on receipt of rent (usually via Housing Benefit) for the running costs of the hostels, but the cost of the Support Workers has to be funded elsewhere (HB will not fund the personal support).
To enable us to fund the Support Workers, we have had to be innovative, so we set up a "for profit" commercial utilities brokerage service, and the commissions we earn from this help to pay for the Support Workers.
Finding funds to pay the Support Workers is the factor that prevents us from providing much more supported hostel accommodation. If we could fund more Support Workers, then we could provide accommodation for many more homeless people.
I would be happy to share this business model with Property118 as a potential model for your proposed homelessness charity.
Dr Rosalind Beck
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Sign Up11:23 AM, 29th November 2017, About 7 years ago
I agree that no-one should gain financially from it and that every penny should be used for the homeless with us all giving our time for free. All who are interested should give their email addresses to Neil at 118 and he can pass them to me. What about 'Landlords Against Homelessness ' as a title?
Mark Alexander - Founder of Property118
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Sign Up11:29 AM, 29th November 2017, About 7 years ago
Assuming this gets off the ground, how is it proposed that funds donated would be used?
If I could be satisfied on the above I would consider contributing financially but not with time.
Richard U
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Sign Up11:37 AM, 29th November 2017, About 7 years ago
Reply to the comment left by Robert Mellors at 29/11/2017 - 11:22
Robert sounds like you do some excellent work. How do you find the hostels?
Richard U
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Sign Up11:46 AM, 29th November 2017, About 7 years ago
Reply to the comment left by Richard U at 29/11/2017 - 11:37
That should read ‘fund’
Robert M
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Sign Up12:10 PM, 29th November 2017, About 7 years ago
Reply to the comment left by Richard U at 29/11/2017 - 11:37
Hi Richard
The hostels are houses/flats that are leased from private landlords on 5 or 6 year commercial leases, so there is no major capital outlay, and no mortgages (so no s24 Tenant Tax effect).
The hostel running costs (including the rents paid to the property owners) of the hostels is provided for within the residents' rent and service charges, with the majority of this being eligible for Housing Benefit, and the small ineligible amount is paid by the hostel residents (via direct deductions from their welfare benefits).
The cost of providing the personal support to the residents cannot be funded by Housing Benefit (it is not allowed) so an alternative source of funding is required, hence the setting up of the commercial utilities brokerage, who's commission earnings I donate in full to pay towards the salaries of the Support Workers.
If there were more commission earnings, (or other non- Housing Benefit funding), then there could be more Support Workers, and the hostel provision could expand. At the moment, there is no problem obtaining more properties to use as hostels, the problem is funding the Support Workers to provide the support to the residents of any additional hostels.
If Property118 were to set up a similar scheme, then they would simply use the landlords donations to fund as many Support Workers as their money allows, while all the other costs are fully covered by the rents charged.
The provision of the Support Workers is crucial, it cannot be done without the right level (and type) of support being provided.
Chris Novice Shark Bait
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Sign Up12:59 PM, 29th November 2017, About 7 years ago
May I call upon any landlords who have empty properties for whatever reason to consider they be used as hostels. This would need to be a nationwide venture and not just operating in small pockets. Not sure it would be viable. At present I have a property in Leeds that could become a hostel in return for mortgage coverage only on a none profit basis. This would be a great gesture and could turn public opinion. Have to prevent myself from going bankrupt first though and stay in the game before committing. Nice idea. Lets see if it can gather momentum. If it does I may be able to contribute some time.