Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
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Sign Up4:34 AM, 16th September 2012, About 12 years ago
I had cause to view a Landlords Association's standard form for a Deed of Guarantee recently - and it reminded me why I do not belong to any Landlord Association!
It was called a Deed, but it was also asked for payment "of one penny being consideration for the granting of this guarantee" - making it a Contract?
It was not written in clear English, and yet states "This guarantee agreement creates a binding legal contract. If you do not fully understand the nature of the agreement, then it is recommended that you take indendant legal advice before signing." - who pays for such legal advice (the onus is upon the sender of the Form to ensure terms are clear)?
It says nothing about the need to renew the Deed when there is a change in circumstances, e.g. from an Assured Shorthold Tenancy to a Statutory Periodic Tenancy.
"References in this Guarantee to the Guarantor shall include the Guarantor named in this Guarantee and his successors and assignees and his executors or administrators", but a Guarantor cannot sign for others!
There was an exclusion clause stating that the Association would not be responsible for the advice it offers!
Finally, it had not been updated since 2007, and therefore did not incorporate the latest changes in law.
This is just one example of the inaccurate advice being given by Landlords Associations - and why I do not belong to any.
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Sign Up14:51 PM, 16th September 2012, About 12 years ago
Landlords think "what's in it for me"! Attempts to license Landlords in the past have generally been based upon the Landlord footing the bill - with the suspicion that declaring their hand will only result in aggravation from the authorities!
If Councils were to start a registration process, at no cost to the Landlord, which enabled Landlords to call themselves, say, "Registered Landlord", with no obligations, it could start the ball rolling. The Councils could subsequently get their money back by issuing the title "Accredited Landlord" to those Landlords who pass the Council's "test". The register would be open to potential tenants as a reference for their potential Landlord.
Such a proposal could even be extented to tenants!
Devon Landlord
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Sign Up16:56 PM, 16th September 2012, About 12 years ago
This is a message for Barry Hayden and for people who perhaps find things unacceptable as he rightly has done. Join an up to date Association, one that strives to keep itself on the ball. Many do! But, of course, when the people that run Associations are volunteers the standards reflect the enthusiasm and expertise of the leadership. This is why more landlords need to join such organisations and those with enthusiasm should be willing to get involved with the organisation and administration. You learn so much in the process of getting involved that the benefits are worth the effort and both you, as an individual landlord, and the Association to which you belong become more competent and professional and richer in the process. Isn't that what this is all about?
Local and Regional Associations have a great deal to offer potential members. They are based in the environment where their business is located. The leaders know the actors in the various other organisations that relate to them and they are more responsive to members' needs and understand more clearly their concerns. So get your LL friends to join an Association so that they too can benefit from the support it offers its members and benefit also from the good relationships it has developed in the local area in which it operates. It's a no brainer really!
Mark Alexander - Founder of Property118
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Sign Up0:16 AM, 17th September 2012, About 12 years ago
Hi Barry, I'm a great believer in Karma, I help whenever I can and I get rewarded for it eventually, sometimes in the strangest of ways. This website is a great example of that. I give away knowledge freely and hopefully entertain and inspire people in the process too. I never get to know many of the people who read or benefit from the ideas, stories and contacts I share but that really doesn't matter. I find what goes around comes around.
If I spotted a mistake that another landlord or landlords association was making I would offer to help. Maybe you should give it a try?
I'll give you an example of how this approach to life has benefited me recently. A lady contacted me a few weeks ago after having read my articles for over a year. I had no idea who she was but she obviously knew a lot about me. She wanted a bit of advice on IHT. It turns out she manages freehold interest of blocks of flats for her own portfolio and several landlords. This is something I know very little about. However, my brother and I do own a freehold interest, we purchased it to protect the value of a flat we owned in the block. The lady offered to deal with everything for me without charge as she had received so much benefit from the things I had shared here on Property118.
I see landlords associations as an opportunity for well intentioned landlords to share best practice. None of us have a monopoly on good ideas and with good networking and a giving approach to life we can all learn something.
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Sign Up12:14 PM, 18th September 2012, About 12 years ago
Clearly the best and most Effective as well as offering best value is the Residential Landlords Association, brillient help line, stunning Board with members that have real vision and Understanding, and very good at campaigns with Goverment access. This is also the fastest growing in the UK and punches way above its weight.
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Sign Up15:45 PM, 23rd September 2012, About 12 years ago
I belong to the Portsmouth and District Landlords Association (pdpla) and have been a member for many years. They meet once a month on a Monday evening, the first half hour is for networking and then we have guest speakers who keep us up to date with relevant information. The annual membership fee is £60 and they have a recommended Traders List, comprising of tried and trusted workmen/suppliers who give pdpla members a discount. On October 17th they are holding their second Portsmouth Landord Show, which promises to be well worth attending. They have speakers talking about everything from avoiding the 7 fatal mistakes made by 80% of first time landlords to squatting, repossession and capital gains tax. Check out http://www.pdpla.com
Alistair Nicholls
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Sign Up19:43 PM, 13th March 2013, About 12 years ago
I joined RLA originally because of helpful Martin Moylan, but it has excellent, comprehensive tenancy contracts. Very down to earth & practical.
Joined NLA because of MyDeposits. Now RLA has cheaper deposit scheme.
NLA introduced me to Envirovent; excellent product that works.
Will stay with both though; both have benefits.
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Sign Up11:06 AM, 4th May 2013, About 12 years ago
Hi
Does anybod know of a regional landlords association for wales. I am based in South Wales , just nort of Cardiff and have not come accross anything
Happy for you to email me on graigproperties@aol.com with some info
Mary Latham
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Sign Up17:19 PM, 4th May 2013, About 12 years ago
Here is an example of how NLA achieve great results for landlords, saving members £150 on every HMO licence & another £300 if they are accredited.
Birmingham City Council have sent a strong message to landlords who let in the city.
“We support good landlords”
Senior officers of the city council have been in discussions with the West Midlands Regional Representative of the National Landlords Association (NLA) since 2011 when HMO licences were about to come up for renewal but it was not until the NLA proposed a radical new approach to the fee structure that progress was made.
The proposal was based on offering discounts to those landlords who have taken the trouble to learn, through an education based accreditation scheme, and ensure that they were supported, by joining a recognised landlords association. On the other side of the coin those landlords who have broken the law by not applying in a timely fashion for an HMO licence would be penalised to cover the extra cost involved in tracing and chasing and sometime taking legal action against them. By recovering their costs from the bad landlords the good landlords could be licensed at a much lower fee and the authority would still balance their books. Birmingham City Councils Officers were very supportive of this approach which was given the blessing of the Birmingham Landlord Forum Steering Group.
In the report, on the proposed new fee structure submitted to the Strategic Director, Local Services and the Deputy Leader of the Council, it was noted
“When the increase of fees and charges came into effect on 4th April 2012 for new licence applications, and from 1st June 2012 for the renewal of existing licences. Private landlords representatives expressed concern that compliant landlords were being penalised and the National Landlord Association submitted an alternative proposal to introduce a fairer format of fees and discounts for this area of work.
The fee structure for the HMO licensing scheme has been reviewed in the light of a proposal submitted by the National Landlord Association on behalf of their members operating in the city.
The headline cost of the fee has not been altered but the levels of discount to members of certain professional organisations and members of the Midland Landlord Accreditation scheme have been increased. This will encourage landlords to respond more rapidly and penalise those who fail to comply. Those providing incomplete applications will be penalised as will owners and managers of unlicensed properties.”
Jacqui Kennedy, Director of Regulation and Enforcement, recognised the need to encourage good landlords to work with the city and in her report she noted
“To continue with the structure of fees and discounts set in February 2012 will cause damage to the reputation of Birmingham City Council in its dealings with the body of reputable private landlords and have a negative impact on dialogue intended to encourage owners to provide decent secure homes for the vulnerable and in need.”
In further recognition of those good landlords, who had applied and paid for a licence or renewal before the restructure was agreed, it was agreed to back date the new fee structure to 4th April 2012 and those landlords who are entitled to the discounts will now be given a very welcome refund.
The new fee structure is as follows
A first application for a licence £1150
For the renewal of an existing licence made before the current licence expires £850
Where an application for the renewal of an existing licence is made after the expiry of the current licence £1150
Discounts
A discount, applied to each application, if the proposed Licence Holder is a member of the Midland Landlord Accreditation Scheme (MLAS) £300
A discount, applied to each application, if the proposed Licence Holder is a member of the National Landlords Association (NLA) or the Residential Landlords Association (RLA) £150
Note - both discounts may be claimed if the proposed Licence Holder belongs to both the MLAS and either the NLA or the RLA
Duration of the licence
A licence application made following an investigation by the council 1 year
A licence application made after a request has been made by the council 1 year
A licence application made where a licence application should have been made previously 1 year
A licence application made where there is evidence of poor management of a HMO 1 year
Any other application 5 years
Additional charges
For the submission of an incomplete application (If additional information is required the application will not be processed until the additional charge is received) £100
The result of this is that good landlords can reduce their fees to £700 for a new 5 year licence application and £400 for a 5 year renewal of an existing HMO licence where all licence conditions have been met and the application is made on time and in full.
Those landlords who have chosen not to become accredited through MLAS or to join a recognised landlords association will pay £1,150 for a new 5 year licence and £850 for a 5 year renewal.
Those landlords who do not apply in time and in full or are not meeting the HMO Management regulations will only receive a 1 year licence and will need to pay the full fee again before the end of that year when they apply for a 5 year licence renewal.
Landlords who are accredited with the National Landlords Association (NLA), following attendance of a one day foundation seminar, will be passported at no cost into the MLAS on application and will be entitled to the accredited landlord discount.
Speaking on behalf of NLA members in Birmingham Mary Latham, Regional Representative of NLA had this to say
“I am delighted that Birmingham are offering tangible support to good landlords. Birmingham has one of the lowest LHA rates in the region and good landlords, who are providing the much needed HMO accommodation, will really appreciate this recognition of their efforts. NLA have an excellent relationship with this authority and we look forward to working with them to avoid homelessness in the city.”
Vanessa Warwick
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Sign Up22:13 PM, 5th May 2013, About 12 years ago
Hi Dave,
Why not gt yourself along to Welsh Landlords Day in Cardiff on 20th May?
A really informative programme of events and lots of other landlords to network with.
I am sure you will get answers to anything you need there, including local associations.
http://www.propertytribes.com/welsh-landlords-day-20th-may-2013-t-7958.html