Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Patterson
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Sign Up1:15 AM, 24th January 2013, About 12 years ago
Ok let's assume there really are as many "rogue" or criminal landlords as Shelter would like everyone to believe. Then let's assume we can wave a magic wand and they all disappear over night.
Can you imagine what would happen to the Housing Crisis if Shelter's propaganda was all true. Even if 5% of Landlords were "rogue" you would be talking about 225,000 people that would need to be housed or on the streets.
Controversially could it be said that currently rogue landlords are a short term necessary evil to prevent death from exposure on the streets of Great Britain? Not a nice thought after the euphoria of the Olympics only 6 months ago.
Emma Reid
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Sign Up2:16 AM, 24th January 2013, About 12 years ago
Totally agree. The authorities should be looking at some way of recognition/merit towards the good landlords. Perhaps something like a public register of good landlords. At least that way, tenants can be pre warned that their prospective landlord has not been recognized as a good landlord by the local authority. It`s unfair to penalise the good landlords just because of the few corrupt ones out there!
If statutory regulation comes into force, the bad landlords are likely to ignore it anyway, as they are already showing their disregard towards guidelines - they`re not going to suddenly turn into decent, honest landlords overnight just because of regulation.
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Sign Up8:04 AM, 24th January 2013, About 12 years ago
Firstly, with the greatest respect to Mark, I beileve you have been taken in by the propoganda.
There is a demand for cheap housing. Some people, who live at the lower end of the market are perflectly able to rent their own place, but choose to rent with friends or two couples sharing. This is often the case, with Freeshies (Fresh Off the Boat) who are very cost concious. They don't rely on the state for handouts. They have ambitions, to own their own home and dislike to waste a penny more on rent then is necessary.
So called outbuildings at the bottom of gardens, are a cheap form of housing, which offer self-contained accomodation, a great number of tenants dislike HMOs as they have to share kitchens, bathrooms and don't offer privacy.
The Planning System supports houses into HMOs, but most planning system dislike conversions into studio flats which provide self-contained accomdation. The so-called shed-rental are addressign this issue.
I am not in favour of splitting up grand-houses into tiny hobbit homes, but this is what people want. Perhaps the planning system should offer a temporary conversion for 10 years after which it is reverted to a grand home.
A further point, many so called outbuildings, are built my home-owners as extra income. In terraced properties the only access is via front door and through the house and out into the garden....
Mark, we should stop believe all the propaganda coming out of local authorities. They have their own agenda.
Good Landlord campaign is a top idea!
Mary Latham
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Sign Up13:19 PM, 24th January 2013, About 12 years ago
I am sorry Anon but this is not propoganda and there are people living in conditions that are unfit for two legged animals. I agree that there are those tenants who choose to live in cheap properties in order to save money and there are also those who choose to live in very crowded conditions for the same reason but the fact it that it is unlawful for a landlord to take rent from these people.
The problem is that local authorities will not use their many powers to close down these properties because they have no where to offer the tenants - many turn a blind eye for this reason. That being the case they need to own up and to stop using these landlords as a reason to fund raise from good landlords through Licensing, Article 4s etc.
There is in fact a way to be recognised as a good landlord and that is by becoming accredited through an education based scheme. These schemes all passport landlords to and from each other and use a standard model. In my opinion we will see a national accreditation scheme in the near future. This will be self funding, as all these schemes are, and will cost the landlords around £100-150 for five years. Local authorities and national Government will have their list of landlords and landlords will be kept up to date with regulation and legislation. Tenants will have redress through the arbitration side of the schemes. The landlords who fail to become accredited will stand out like a sore thumb and local authorities can CHOOSE to use their considerable powers to bring them into line or not!
Follow me on Twitter@landlordtweets
Mark Alexander - Founder of Property118
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Sign Up22:52 PM, 24th January 2013, About 12 years ago
I'm not sure whether many of you watched the three hour Private Rented Sector Debate in The House of Commons yesterday but I felt is was excellent for landlords. Many of the politicians declared an interest which leads me to think they may well be landlords themselves. They did recognise that rogues and criminals are operating in our sector but represent only a minority. Instead of adding further regulation there was a lot of talk about Councils needing to use the powers they already have. It was very clear to me that the entire House agreed that further investment is required into the sector and that the majority of this would come from private landlords and that further incentives may be necessary.
I was tweeting like mad from the @Property118 Twitter account using #Renting and #ukhousing as I noticed that Shelter were doing the same. Whether the members of the House were following the Tweets I don't know but they did continually raise the topics that were being tweeted. I reckon that Property118 tweets out numbered Shelter Tweets by a ratio of around 5 to 1.
Shelter have obviously made good headway in regards to promoting their Stable Rental contract but as we know, unless lenders change their mortgage conditions, use of their scheme will put most landlords in breach of their Buy to Let Mortgage conditions. Hopefully the press will pick up on the fact that no changes are required in legislation or lending criteria for The GOOD Landlords Deed of Assurance to be an immediately viable alternative which achieves the objectives Shelter are looking for from their Stable Rental Contract. Why Shelter do not ditch their idea and promote the Deed of Assurance is beyond me - "not made here" perhaps?
A further review of the Private Rented Sector has been commissioned which makes it all the more important for landlords to unite. If you have not already done so please invest the grand sum of £50 into supporting The GOOD Landlords Campaign.
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Sign Up10:42 AM, 25th January 2013, About 12 years ago
Hi there all
Please see our website http://www.scottishlandlords.com news section for recent statistics on Landlord Registration in Scotland. The success of any scheme like this will depend on the enforcement. That has not been sufficient in Scotland. Local authorities cannot resource it and those who have not registered have largely got away with it.
We at SAL believe that training and accreditation are the way forward but this must all be backed with proper enforcement of the laws around letting which are being flouted by the "rogues"/criminals even after years of Registration. We run the national Landlord Accreditation Scotland scheme here in partnership with local authorities etc. I
Mark Alexander - Founder of Property118
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Sign Up23:29 PM, 25th January 2013, About 12 years ago
The entire debate from the House of Commons has now been published here >>> http://www.publications.parliament.uk/pa/cm201213/cmhansrd/cm130123/debtext/130123-0003.htm
I have also just read an excellent summary article by Rosalind Renshaw at Landlords Today - Link here >>> http://www.landlordtoday.co.uk/news_features/Labour-loses-bid-in-Commons-to-regulate-private-landlords