Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Jon Dahms
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Sign Up17:47 PM, 21st August 2020, About 4 years ago
I just sent this to Jenrick and my local MP
‘without prejudice’
Dear Mr Jenrick,
Since the heady days of Mr Cameron & Mr Osborne HM Government has been sticking the boot into Private Landlords. Ignoring the fact that the sector was encouraged by previous governments as a way to compensate for the completely inadequate level of new home building over the last thirty odd years, it has been handed sucker punch after sucker punch by ‘the party of business’.
Now you are panicked into extending the moratorium on evictions ‘due to Covid 19’. Do you realise just how many utterly reprehensible tenants you are unwittingly protecting by doing this?
One client of mine has not been paid £1650 per month rent since December 2019. The tenants are simply choosing not to pay, safe in the knowledge that you are protecting them. Their non-payment of rent has nothing to do with Covid 19 but is a wilful act on their part. Proceedings were commenced prior to lockdown yet the case is now hamstrung by your actions. Legal costs are also mounting. Where is the help for these Landlords?
Our very decent cohort of Landlords has bent over backwards to assist tenants in trouble due to Covid-19. Any ‘crisis’ is only being pushed down the road and worsened by your actions. Someone could quite easily think that it would suit some of the big money interests to see private Landlords forced into ruin so that they could pick over the remains.
It would be very easy to use the Courts to pre-determine possession cases (triage them so to speak) so that those tenants simply using Covid-19 as a smokescreen for their deeply antisocial behaviour or financial terrorism of their Landlords could still be punished. Indeed those cases where there is a claim for money and possession could at least have the money judgements issued so tenants who are working and earning and simply choosing not to pay their Landlords could be taken to task.
Private Landlords are already selling up in droves due to the unfair tax treatment of individual Landlords, many of whom quite responsibly simply wanted to provide for their retirement. The Government relies heavily on Private Landlords, nearly all of whom are demonised by lobby groups such as Shelter who do NOTHING to provide ACTUAL shelter for anyone. You are creating a housing crisis by forcing private Landlords out of business. This on top of the starvation of Local Authorities means that nobody can solve the problem. You are heading inexorably for a ‘hunger games’ outcome.
This Government’s reactive style of decision making is deeply flawed. You give in to lobby groups fuelled by a bitter sense of class war whilst turning your backs on the middle-class wealth creators.
I am ashamed, as a life-long conservative at the way this current Government is a) Flailing around like a loose fire-hose over things like exam results b) wasting millions on failed PPE Contracts with zero oversight given to friends and donors and c) driving us into a Brexit brick-wall through dogma alone.
Get a bloody grip and stop beating up your natural voters!
I look forward to a reply once The Government / Dominic Cummings has had a chance to commercialise the solution via one of your party donors’ or associates’ companies. Alternatively, drop me a few million quid, no questions asked, and I will try and solve it for you!
Yours sincerely
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Sign Up19:03 PM, 21st August 2020, About 4 years ago
Good luck, I feel us landlords are toast. The Tory party wants to win votes and not be seen as the landlord party.
In fairness with a lot more tenants than landlords out there you can see their logic.
Time to sell up I feel.
James
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Sign Up21:00 PM, 21st August 2020, About 4 years ago
Reply to the comment left by at 21/08/2020 - 19:03
I share your sentiments but how can we sell when we are obliged to give our tenant 6 months notice??
Regards,
James.
Luke P
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Sign Up10:27 AM, 24th August 2020, About 4 years ago
"Whilst no-one who has been impacted by Covid-19 should face losing their home..."
Are you just saying that Paul because of the woke society we now find ourselves in? You're right that no-one *should*, but then that must also extend to no-one should lose their jobs because of Covid-19...and we all know that, certainly for those that have been in-post less than two years, it won't be the case. Either everyone is protected in all aspects of their lives from the effects of Covid-19 or they're not.
Why do we have such a problem with applying parity when it comes to logic?
Carol
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Sign Up10:31 AM, 24th August 2020, About 4 years ago
Selling an HMO is now almost impossible without adding massive further losses to the already mounting costs. Rather than support our retirement property has put us into debt, kept us working well beyond our expected retirement age and fear of bankruptcy. Are we bad landlords - I don't think so, we have passed all the inspections with flying colours. Are we greedy - I don't think so, having invested our pension in property rather than the stock market.
This is just blow after blow to good, honest landlords. I just cannot see a way out. The stress will kill me long before COVID-19
Mike T
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Sign Up11:04 AM, 24th August 2020, About 4 years ago
Dear Kevin Foster,
Further to Jon's post I have sent the following to our MP, Kevin Foster in Torbay, South Devon.:
Dear Mr Kevin Foster,
We are sure you are aware of the governments further extension to the ban of evictions. We do understand that there are genuine cases of tenants struggling to pay their rent. What the government seems to be overlooking is that there are many landlords who are helping their tenants with either a reduction in rent or a 'holiday' period. Also the governments action is forcing landlords to the brink of despair and possible financial ruin. Many landlords are facing loosing their rental income for long periods of time - in some cases 12 months - with absolutely no chance of recovering the arrears that have accumulated. Furthermore, it can take the landlord the same length of time to actually gain possession of their property.
It is not surprising that many landlords are saying that 'enough is enough' and are selling the rental properties they own. This surely is not helping the housing crisis. We are now, after almost 17 years of providing homes to Torbay residents at a very modest rent (way below 'market' value) in 5 different properties, that perhaps for us to 'enough is enough'.
The big question is : How long will it take us to repossess our property/s using the legal section 21 Form 6A proceedure ? 12 months ? , 18 months ?
and how much rent arrears will we also have to write off ?
We are sure that you are aware of the Property 118 website. I have copied , below, a recent article. There are a number of comments from landlords that can be read when going to the website.
Yours sincerely
Reluctant Landlord
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Sign Up11:10 AM, 24th August 2020, About 4 years ago
Reply to the comment left by Mike T at 24/08/2020 - 11:04
Good Luck on getting a reply from him - I tried the same tack and despite all my properties being in Paignton he said as I am the owner who lives in another area he is not interested in pursuing this unless my own MP writes to him in the first place.
You also need to remember even if you could sell at the moment you can't - you need to give tenants 6 months notice! Who's going to buy a property then with a potentially sitting tenant no once can shift?
On a side note - is there a local Paignton/Torbay LL group I can get involved in do you know?
Chris @ Possession Friend
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Sign Up11:53 AM, 24th August 2020, About 4 years ago
Why ' 3 ' months ? should be to cover all Genuine Covid-related rent, or else the Government fulfills its welfare duty provisions and provides accommodation.
Private landlords are not the Governments welfare safety net.
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Sign Up12:37 PM, 24th August 2020, About 4 years ago
Reply to the comment left by Carol at 24/08/2020 - 10:31
I agree shocking state of affairs altogether, but I guess the younger generation don't give a flying banana about your pension. Most of them know they'll be working till 70 to pay off mortgages so feel what's sauce for the goose is sauce for the gander.
Coastal
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Sign Up12:49 PM, 24th August 2020, About 4 years ago
By extending the eviction ban, it prevents Landlords from giving notice in order to sell during this current buying market window, prior to the March ending of the stamp duty holiday and in turn keeping all tenants in situ - thus reducing the pressures on local Councils struggling to find accommodation - caused by the landlords whom have already exited the business! I could be wrong of course but this is the only reason which makes any sense.
I have a situation in which pre-covid Court possession had been granted and the bailiffs were due to arrive. Then lock-down occurred just a few days before! This was due to worrying anti-social behavior which resulted in the Police breaking down the front door (which I had to pay repairs for) plus severe pre-covid rent arrears running into some thousands. The tenant still remains in situ as of today which is a financial disaster for me and frightening for the neighboring homes, which I'm powerless to do anything about due to the Conservative policy experts!
Good luck those writing to the various ministers, as I found out when having written (pre-covid) to my local local MP, highlighting and warning just how all these new negative policies will eventually impact and very much worsen the UK's housing shortage. A week after writing, I received a response which at first appeared quite positive, with news of it being batted up to the House of Commons.
My hopes were however quickly dashed when a few weeks later I received an update from THC to say they are passing it on to their 'Hot Potato Dept' for review, followed by another letter advising of it being forwarded to their 'Deaf Ears office' and then finally onto their main 'Gone Fishing floor'!! After some four or five weeks of being passed around, a standard letter arrived, answering none of my concerns, but containing nearly two pages about how many new homes the Conservatives have created! This fully restored my faith in the 'making work pay' Conservatives business policy, not!