Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Ian Narbeth
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Sign Up9:27 AM, 25th November 2019, About 5 years ago
Reply to the comment left by Martin at 23/11/2019 - 16:19Martin, 71% of 48% is 34% so you are claiming that 34% of the electorate over 3 years ago represents what the majority of the country wants today? I just want to be sure.
Your argument has been trotted out ad nauseam by Remainers. With a voting system that does not compel people to vote, it is very rare in a democracy that one party or viewpoint attracts more than 50% of the votes cast. The votes in 2016 in favour of Leave were cast despite the Government trying to rig the vote by spending £8 million to send out leaflets to the nation putting just one side of the argument and despite the Civil Service being instructed not to assist leave-voting MPs.
Nowadays I ask Remainers one question to which I have never had a satisfactory answer. Usually the reply is silence. In 2016 David Cameron assured us that Britain would be part of a reformed Europe. Since 2016 what reforms has the EU carried out that are at all what Cameron promised?
Many of my tenants are from outside the UK. I don't expect them all or even a large percentage to leave the country after we exit the EU.
Martin
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Sign Up10:54 AM, 25th November 2019, About 5 years ago
Reply to the comment left by Ian Narbeth at 25/11/2019 - 09:27
Hi Ian
I did vote remain, but I am in a weird situation where neither remain nor leave will have much of an effect on me. I am financially established, pensions taken care of and semi retired.
So emotively I have zero investment in Brexit. In fact I am getting close to the "Sod it just do something " stance, which cannot be the correct approach.
I Just can't get past the thought though that whichever way you voted originally you weren't well informed.
We the majority elect the minority to learn all they can and make decisions of national importance on our behalf. Yet on the biggest national decision of our generation it is thrown back out to the majority to make a decision based on little or no knowledge. It was all emotive, even the language involved was designed to be emotive - Brexiteers and Remoaners.
Add that to the fact people vote mainly based on a single issue that effects them personally with no thought or idea of other consequences.
How many people voted to control immigration and also voted for the price of their package holiday to go up.
How many people voted for the NHS to have extra funding and also voted for potentially less fresh produce in the supermarkets.
How many people voted not to pay the £39 billion pound "divorce" bill ( a chunk of which has already been paid by the way) and to annexe Northern Ireland.
So yes -you know - I do want to be sure.
My belief and opinion ( just my opinion) is that whichever way it goes we have damaged our country massively.
Leave Europe we get a recession, stay and we get civil unrest.
Same as the election vote for least worst.
You are correct with the reformed Europe comment though, no one remembers the minor exemptions, the red card and yellow card system and the 55% veto rule. Since the referendum was in 2016 as well it's all a bit pointless in the current climate.
Regardless of what you believe the most import thing you can do is vote.
The only people I'm ever annoyed at are the ones who don't vote.
Always up for a debate and always interested in others points of view and never looking for an argument.
I find it massively interesting the huge range of views and beliefs in here so keep making comments.
TheMaluka
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Sign Up11:10 AM, 25th November 2019, About 5 years ago
Reply to the comment left by Martin at 25/11/2019 - 10:54
A little off topic but as we are speaking about Brexit; I attended the Big Debate at Wembley and I do not remember hearing a single verifiable fact mentioned at any time, it was all emotive. Not the way to make decisions of national importance.
Ian Narbeth
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Sign Up11:11 AM, 25th November 2019, About 5 years ago
Reply to the comment left by Martin at 25/11/2019 - 10:54
Martin
You are absolutely right about civil unrest if the 2016 vote is nullified. Talk of a recession is over-blown: according to Osborne the nation would by now be on its knees. Hasn't happened yet. It will annoy many Remainers if the economy does well. How annoyed? I reckon they'll be as upset as Democrats discussing the US economy under Trump 🙂
Whiteskifreak Surrey
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Sign Up11:21 AM, 25th November 2019, About 5 years ago
Reply to the comment left by Ian Narbeth at 25/11/2019 - 11:11
Nothing personal Ian - but why to generalise that if economy does well after BrexS**T Remainers will be upset?
Personally - being a firm Remainer - I think we are heading for a economical disaster for the next 5-10 years, and will negotiate from an extremely weak position. But nothing will give me greater pleasure than to prove me wrong.
NewYorkie
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Sign Up12:13 PM, 25th November 2019, About 5 years ago
Reply to the comment left by Whiteskifreak Surrey at 25/11/2019 - 11:21
Calling it 'BrexS**T doesn't help, but by the same token, I don't think (generalising) Remainers will be in the least bit interested in how the economy does. Their opposition is more ideological. It's become their quest in life, because they know what's best for everyone, and are determined that their will shall prevail! But once Brexit is done, the UK will get back to business, and people will get back to living their lives. Many MPs will have had their backsides well and truly kicked, and God willing, we will have avoided a marxist government. Because there lies the real danger for the UK economy.
I am seriously considering going to cash today with all my UK-based investments. I started by selling my London properties. Maybe I'm over-reacting, but better to lose a bit, than see my hard-earned cash go to Corbyn and his cabal!
Whiteskifreak Surrey
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Sign Up12:18 PM, 25th November 2019, About 5 years ago
Reply to the comment left by LVW4 at 25/11/2019 - 12:13
I do not think you are over-reacting... It is rather prudent to think that way.
Whatever our stance on Brexit is (note spelling) the most important thing is to avoid Commie Corbynov and RED McDonnell.
Martin
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Sign Up12:52 PM, 25th November 2019, About 5 years ago
Reply to the comment left by Whiteskifreak Surrey at 25/11/2019 - 12:18
Yet weirdly he is the one saying he has no stance on Brexit, instead he will broker the best deal he can then put that and the remain option to the public in the form of a referendum. Then what ever the result is he pledges his Government will stand by it.
Now most of his top line policies do economically terrify me and I can't see my self voting Labour while he is driving the party.
So the bizarre situation is that Corbyn is the only one of the 3 actually being democratic about the Brexit issue.
Johnson is Brexit at any cost and Swinson is revoke article 50.
Before people jump up and down about Boris merely following the vote, don't forget he is the man who said the chances of a no deal Brexit are about a million to one and also the man who spent the first 3 weeks in office doing nothing to get a deal until the "no deal" option was forcibly removed from him.
His campaign slogan is "Get Brexit done" he is trying to make the general election a single question election. So yes I do believe he is Brexit at any cost.
The Liberal Democrats previous slogan of " Bollocks to Brexit" needs no explanation!
B4lamb
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Sign Up13:02 PM, 25th November 2019, About 5 years ago
Martin
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Sign Up13:06 PM, 25th November 2019, About 5 years ago
Reply to the comment left by B4lamb at 25/11/2019 - 09:12
I totally agree on your comments about inspections.
I do most of the little maintenance issues myself, like fixing leaks, jammed doors and broken handles etc.
This gives me the opportunity to look at the property and more importantly to engage with the tenants.
I've always worked to the mantra of if I wouldn't live in it I won't rent it. So my houses are all "nice " when they are rented out.
I wear slip on shoes as i consider it courteous to remove my shoes when entering someones house. I have one house I never take my shoes off in, it is literally wipe your feet on the way out.
Yet they have been with me for 7 years never missed a payment and all legislation is up to date with the property.
If they choose to live that way it's up to them, I can prove with the inventory what the property was like when they moved in.
It worries me that ultimately I could be penalised for their lifestyle choice!