Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Gromit
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Sign Up13:56 PM, 30th September 2016, About 8 years ago
As mentioned by a previous poster, Corbyn will get his wish, as UC and s24 kick in, Landlords will be evicting HB Tenants in droves. But guess what the HB "subsidy" to Landlords will reduce dramatically.
I wonder if we'll see a headline in 2021 "Government gives a £9bn subsidy to Travelodge!"
Mark Alexander - Founder of Property118
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Sign Up14:07 PM, 30th September 2016, About 8 years ago
Reply to the comment left by "Barry Fitzpatrick" at "30/09/2016 - 13:56":
A £50 billion payment to Travel lodge probably wouldn't be enough to cover the inevitable UK Government inflicted homelessness problem by then. Landlords will get blamed for being greedy of course!
.
Sean Graveney
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Sign Up15:34 PM, 30th September 2016, About 8 years ago
Reply to the comment left by "Mark Alexander" at "29/09/2016 - 18:33":
I agree with this, or most of it. The tax changes and benefit caps will lead to a lot of upheaval if landlords cannot afford to rent to housing benefit claimants. Something has to give and it could be a massive story in the making. But without a huge increase in working people to let to then how will so many landlords be able to turn to only renting to such working people? It's one thing if housing benefits won't quite pay landlord bills but voids is a whole different matter. How do you think that circle will be squared? Will it put downward pressure on rents or am I missing something?
Steven Burman
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Sign Up16:10 PM, 30th September 2016, About 8 years ago
Sean, there are still huge numbers of working people who are struggling to find decent accommodation to rent. I don't believe that there necessarily needs to be a huge increase in working people to take up the properties being vacated. Many landlords, myself included, are or will, take the decision to sell up thus placing even more pressure on the PRS and potentially forcing rents up further.
You would have thought that somebody in government must realise that chaos is about to be unleashed? Apparently not!
It will be the already hard-pressed Local Authorities that will have to deal with the problem of finding accommodation for those displaced.
Could be a good time to invest in Travelodge shares!!
Gromit
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Sign Up17:50 PM, 30th September 2016, About 8 years ago
Reply to the comment left by "Sean Graveney" at "30/09/2016 - 15:34":
s24 will result in rents going up, but lots of people will move to cheaper accommodation in order to keep the level of rent they are paying/can afford about the same. They will be moving to either smaller houses or to cheaper more outlying districts.
There will be a cascade effect but with people at the bottom of the ladder as we've been pointing out nowhere to go because there is nowhere cheaper. So it is these people at the bottom who will be falling back on the LA to provide them with temporary accommodation.
Sean Graveney
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Sign Up19:27 PM, 30th September 2016, About 8 years ago
Thanks for the replies. I really don't doubt that it will be chaos. There is going to be a hell of a lot of people at best having to uproot somewhere cheaper and at worst being made homeless as landlords are forced to make decisions best suited to their business. There will be pressure on the government from councils as their budgets become seriously stretched. I just don't see hordes of working people without accommodation. If landlords decide to only rent to working people then some are going to face empty properties or perhaps some downward pressure on yields. If in actual fact the working people do have accommodation but will seek better quality as it becomes available then the lower end of the sector will suffer. If the working people will look to reduce outgoings by moving somewhere cheaper then the higher end would suffer. I just don't see how the PRS could turn their back on HB claimants en masse without it effecting both those tenants and some within the industry. It seems like it's going to be tough choices for all.
Basically I guess I'm saying that the 9bn that Corbyn is talking about is currently going towards the service that landlords provide and whilst S24 and benefit caps might mean it isn't enough to provide that service as it currently is... can the PRS really do without that 9bn quid? Is there 9bn quids worth of slack that can be taken up by other people?
Mandy Thomson
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Sign Up8:03 AM, 2nd October 2016, About 8 years ago
While we're talking about the greedy end beneficiaries of housing benefit, let us not forget that there are other benefits that are given to the claimant specifically to enable them to pay other "greedy" private service providers:
*attendance allowance, adult social care and carers allowance, paid directly to the service provider, or paid to a carer working as or employed by, a private company, by the claimant
*bereavement payments to pay (private) funeral directors
*cold weather and winter fuel payments to pay (private) gas and electricity suppliers
*school uniform allowance to pay (private) clothing retailers
*free prescriptions and eye care, paid to (private) pharmacists and opticians
And let us not forget all the other "greedy" end beneficiaries of the welfare state who (allegedly) make no profit such as councils and the NHS.
Not to mention large multi national companies who pay low wages, forcing their staff to claim benefits, while their employers avoid paying taxes in the UK - these people really are greedy (not to mention immoral).
But wait, none of these is as greedy, nor as immoral as those private individuals who provide housing, particularly to those in need, whom the state has failed in its duty of care to house.
The fact that some of these private housing providers are not that much better of in real terms than those they house, while often putting up with challenging behaviour from their tenants, elicits no sympathy at all, in fact, the opposite...
Sorry, but have I missed something? Could someone please explain to me why non corporate private landlords are so despised for making a modest living from an often difficult occupation while helping the state and the wider community?
Steven Burman
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Sign Up9:21 AM, 3rd October 2016, About 8 years ago
Reply to the comment left by "Sean Graveney" at "30/09/2016 - 19:27":
Sean, you have hit the nail on the head with your comment '...whilst S24 and benefit caps might mean it isn’t enough to provide that service as it currently is...' The effects of this will leave many landlords with a decision to make - service the PRS at a loss (or very little return) and hope for a Capital Gain in the long term or cut losses and sell up. Many existing landlords (particularly those with high LTV borrowings) will sell up as there is little point in continuing with little or no return.
It is quite conceivable that with many landlords selling up, demand will continue to outstrip supply (which will be reduced by landlords selling up) and rents will continue to rise.
Corbyn is as deluded as his Tory counterparts (more so in fact) because he seems to think that the PRS are going to sit back and do nothing while he and his cronies continue to fleece them.
Unless the government sees sense and repeals S24 there is going to be mayhem. But perhaps this is actually the intention?
Jamie M
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Sign Up9:55 AM, 3rd October 2016, About 8 years ago
It won't be long before we see Corbyn (with film crew) sitting on the floor with a starbucks coffee in a damp room in a run down house (they've broken into as it been boarded up for years) accusing despicable landlords in the UK of renting this place to poor vulnerable migrants with no heating no electricity, no water, no double glazing, no food packages delivered daily from the food bank, no 66" TV, no IPhones, no sky sports, no broadband and I Pad, no cat and dog food for their 5 pets, dishes dirty, kitchen filthy, bathroom disgusting, garden a rubbish tip, no solar panels, and no chocolates on their pillows when we nasty landlords haven't supplied the turndown service to these people, highlighted along with all of the above in the new labour housing manifesto.
Landlords aren't just in charge of border control (now that the border agency has been found to be utterly useless) but we are now responsible for the well-being of all homeless people.
They focus on anyone but themselves and their clueless promises to get into and stay in power and their complete inability to do anything or achieve anything for the people who voted for them, believing the utter crap they peddle about fairness and equality.
They all live in big houses (many have 2 or more) and live the life of Riley whilst bullshitting the masses about how horrible and nasty landlords are.
The bloody moron/s!