Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Steve B
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Sign Up10:18 AM, 17th December 2016, About 8 years ago
Pam, I too have written to Ms Dinenage 3 times now and received the same clap trap responses as yourself. I am also aware of at least one other local resident who is writing to her. I am replying to all her responses with counter points and the one main driving point i keep asking is for her to give me her own view and not that of the establishment. She, like all politicians is being briefed in her responses and this means we are getting the message to others in parliament. It just beggars belief that they really seem to believe they are correct and we will simply absorb this ridiculous imposition without raising tents or evicting tenants in order to sell up to pay off debts. Cloud Cuckoo Land to the Nth degree in my opinion.
Keep up the pressure and I feel sure we will win this!
Steve B
Jennifer Aniston
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Sign Up11:06 AM, 17th December 2016, About 8 years ago
Hi Steve
I told Caroline that I run a volunteer counselling service at Gosport Medical Centre which offers free counselling to people who cannot otherwise afford it and provides training opportunities for trainee counsellors that otherwise would not have the opportunity to train. It was almost certainly this that swayed her to send me a personal response. I told her that selling up was my only option and that once I return to full time employment it's basically goodbye to the volunteer service. I am convinced this is why she has now asked me for a personal breakdown of the impact to me.
So now I'm waiting for my accountant to come back to me with the exact projected impact of Section 24 on my personal portfolio so that I can go back with exact details.
However, I feel that we keep deliberately getting dragged into a 'to me to you' type debate, about the right and wrong of the tax change (this is clearly getting us nowhere and people are bored with hearing it) when I think the focus needs to shift onto the human impact of this decision and the real consequences to those who are renting.
So my response letter to Caroline will begin with the brutal fact that I currently have five benefit tenants (two families with mental health issues), one tenant incapable of work because of his heart condition, he is obese and bed bound; one single mother with three children abandoned by her husband and not getting any support; one 53 year old woman who had a severe emotional breakdown and has been signed off work semi-permanently. The rest of my tenants are low income families who are nowhere in their wildest dreams ever going to afford to buy. My first question will be to ask what provisions have been made for these people? And it is a question I will continue to ask. Although I suspect the council will be currently looking at adding an additional 100 other tenant scenarios to which the phrase 'you have deliberately made yourself homeless' will apply.
Or is it the Government's plan to, once faced with a constant stream of occupied street doorways to, yet again, point the finger at the private sector landlord and shout 'this is because you were all too greedy'.
Last night on another of my Tweet rampages I sent the campaign link to as many Homeless organisations as possible but, to be honest, I'm not a Twitter expert and I have no idea whether I'm sending them to the right place! I'll get my act together after Christmas and become a 'Twexpert' and begin all over again.
I also sent them to all of the local counsellors listed on the Gosport Council website (there's loads of 'em!!).
I know it's only a teeny little campaign but I have to do something, doing nothing is not an option. So I'll keep going.
Pam
Gary Dully
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Sign Up13:25 PM, 17th December 2016, About 8 years ago
Reply to the comment left by "Pamela Potter" at "17/12/2016 - 11:06":
Pam,
As I have mentioned before, ask your tenants for permission to send an image and details of how they will be affected.
1. Your tenants won't blame you for the rent rises
2. Copy them in to your communication with your MP.
Spell it out, it's a rent rise, an eviction or government rethink.
It's time to give up being polite.
I have been looking at the new lending criteria from 1st Jan and the rent rises required to enable me to purchase, (or remortgage), my properties today are scary.
Add to that misery the effects of Section 24 and some of my properties require rent rises of over 124%.
These issues are a direct result of the war on BTL landlords by this government.
Gromit
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Sign Up12:57 PM, 20th December 2016, About 8 years ago
The experience of a lot of LLs on this forum is that until you have a face-to-face meeting with your MP they just "don't get it".
MPs are hardened to people complaining when legislation changes or new legislation is introduced - there's are nearly always some winners and losers. They also do not like rocking the boat as it may jeopardise their chances of promotion to a ministerial position. With Sec.24 they initially seem to think "oh is just a bit of extra tax/a few percentage points" that LLs are whining about, and dismiss it. Laying it out face-to-face and discussing the ramifications on Tenants i.e. rent rises, and evictions, and multiplying it up by the numbers affected they realise the impact that it is going to have. Even then, once they appreciate the implications, they still don't want to "toe the party line".I've even asked how they are going to sleep at night know that they are sitting on their hands watching the impending train crash happen knowing that they could have intervened.
At the next General Election, I will be asking them at various hustings what they did to prevent the then ensuing housing disaster?
Luke P
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Sign Up13:12 PM, 20th December 2016, About 8 years ago
Reply to the comment left by "Barry Fitzpatrick" at "20/12/2016 - 12:57":
Our local landlords association are regularly courted by one local MP (Con) to attend dinners for his fundraising that are always well attended. We are arranging the next one in Feb as normal, letting him book the venue etc. and then replying to the request for the number of tickets required as 'zero'. Then explain to him that there has been much muttering at our monthly meetings and a political shift amongst the landlords of our particular association away from the Conservatives because of S.24 (and his inaction)...this should wake him up a bit! I'm sure they believe we are blindly loyal to one party, just because we have traditionally voted for them. #CantWaitToSeeHisFace
Simon Griffith
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Sign Up15:04 PM, 20th December 2016, About 8 years ago
Love the idea but doubt he will care much. I asked UKIP about their policies on housing the other day and mentioned the number of potential disenfranchised landlords together with tenants who could be potential voters - yet to even have the courtesy of an acknowledgement - they're all the same - a bunch of disingenuous, power hungry, puffed up individuals devoid of any real life commercial experience. Any voting I will bother to do in the future will be to prevent other more damaging parties getting in rather than any conviction for the party I vote for.
Jennifer Aniston
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Sign Up15:14 PM, 20th December 2016, About 8 years ago
Reply to the comment left by "Barry Fitzpatrick" at "20/12/2016 - 12:57":
This is the question that I'm trying to force them to answer now.
No more debate about the '1 out of 5', no more throwing revised figures at each other. And whilst we must continue to bang that drum I think the Government have tied everyone into a bog standard response. So we get nowhere.
This is why I'm changing tack and, working on the assumption that it was the 'unheard voice' that voted in Brexit, voted in Corbyn and were clearly so desperate to be heard they'd even voted in Donald Trump, I'm thinking that perhaps we need to focus some more energy on the impact on tenants and put some real life stories out there about the direct impact on them and demand answers to that question 'What are you going to do about the homelessness". I think the system is rotten and people are wising up to it. If we can just find a way to harness the energy of the tenants then that would be an enormously powerful noise to ignore. But my little campaign is not enough on its own. To be honest, it's doing OK but gathering tenants into one collective voice is like herding cats! But I'll keep going.
I've even thought about starting a blog and asking landlords to put up pictures of themselves with one/two more of their tenants, talking about their relationship, how the relationship is mutually beneficial, and perhaps try to distance landlords from this Dickensian idea of the Scrooge type landlord who leaves their tenants in hovels whilst staying at home and counting their money. And then to explain the impact that Section 24 is going to have. Anyone think this is a good idea? I do think we need to put some human stories out there. Not sure how though.
Talking of being human. I've written to Caroline Dineage MP, again today and asked her the specific question about provisions being made for the forthcoming homeless and I will keep asking until she at least acknowledges that there are going to be tenants that lose their homes. I haven't heard one Tory even acknowledge this as yet. We need to perhaps force them to discuss it. By keeping the landlords tied to this fiscal debate they're having a very easy time about the moral aspect of this dilemma. It's about time we started to prod them on this too and we need to force them to look at some tenants in the face and explain to them what they're doing.
I'm good with a stick if anyone gives me an idea of who they think I should prod I'm ready.
Cheers
Pam
Gromit
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Sign Up16:56 PM, 20th December 2016, About 8 years ago
Reply to the comment left by "Pamela Potter" at "20/12/2016 - 15:14":
Pamela,
You're doing sterling work. Keep it up.
Local Councils have a legal liability for providing housing to the homeless (if they "qualify"). I and a few other LLs have been badgering our Local Councils about what plans they have in place to cope with a steep rise in homelessness, and a significantly reduced supply of properties in the PRS. There were recent reports that Peterborough Council had spent £1m+ with Travelodge to temporarily house homeless people.
I have suggested that as Central Government is causing this problem that Local Government should be pressuring Central Government for funds to solve the problem that they are creating.
Alex
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Sign Up18:07 PM, 23rd December 2016, About 8 years ago
"Income tax relief for finance costs is not available to ordinary homebuyers. Nor is it available to those investing in other assets, such as shares." This statement was made by Jane Ellison, Financial Secretary to the Treasury.
We all know what a load of rubbish it is to compare owner occupiers and landlords. One is a business and should be able to offset all the costs of generating its profit before paying tax, the other isn't.
However, we must also be ever vigilant to challenge the last part of Jane Ellison's statement whenever this argument is used to support Section 24, i.e. “Nor is it available to those investing in other assets, such as shares”.
Jane Ellison is obviously as misinformed as much of the rest of the Government. HMRC certainly DOES allow tax relief on interest on qualifying loans used to lend money to, or buy shares in companies, subject to certain simple rules. See “HS340 Interest and alternative finance payments eligible for relief on qualifying loans and alternative finance arrangements (2015)”.
The rules to qualify are remarkably similar to the situation experienced by 99% of landlords with mortgages, i.e. needing to own at least 5% of the company (property), or working for the greater part of your time in the management and conduct of the company’s (property’s) business.
Make sure you ram this down anyone’s throat that compares investing in property to investing in shares as an argument to support Section 24!
Simon Hall
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Sign Up17:05 PM, 1st January 2017, About 8 years ago
Gavin Barwell, hits out on Buy To Let Landlords….government is now planning to introduce “GUILT TAX ” on Buy To Let Landlords as they are accused of crowding out first time buyers. In order to compensate first time buyers… Details in link. (This is likely to be part of Housing White Paper)
Happy New Year Mr Barwell.
https://www.thesun.co.uk/news/2463427/housing-minister-gavin-barwell-hits-out-at-rich-brits-with-second-homes-for-fuelling-nations-housing-crisis/