Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Chris @ Possession Friend
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Sign Up20:54 PM, 14th December 2016, About 8 years ago
Reply to the comment left by "Pamela Potter" at "14/12/2016 - 08:39":
I'm going to get all my Tenants email addresses and ( bcc ) them the Change petition
How does everyone think that idea may go down ?
JBourne PAINE
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Sign Up21:23 PM, 14th December 2016, About 8 years ago
Hello.
I am a small Landlord in London and I wish I could section 24 would be reversed. I think that wishing or pushing for the changes to the new landlord taxes are fantasy on the part on Landlords. I will probably still make a profit when the section 24 is fully implemented but I will be paying a lot more tax.
I think government tax receipts from 'smaller' Landlords was not great because we are able to claim mortgage interest relief, wear and tear allowance etc.. So while we are making a profits and some landlords earning a decent living the government was not getting much in return. Section 24 and abolishing wear and tear allowance will significantly increase taxes they receive from landlords. So why should the change that?!
The increase in stamp duty relief for investors is also an attempt to make it easier for renters, young people to buy their own home. I have a home and several flats in North London. Although I feel I have provided a service and a good one at that to my tenants I do feel a little guilty. Why do we as landlords need to own 5, 10 or 50 homes when some young people cannot afford one!.
I have sold one flat in March and trying to sell another one In before the end of the next financial year. As much as I don't agree with the financial principles of section 24 I understand the motives of the government and to be fair they have given us a chance to prepare for it in 2020, I have accepted it and I think other Landlords should do so and plan accordingly.
Jennifer Aniston
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Sign Up21:27 PM, 14th December 2016, About 8 years ago
Hi Chris
I have been a bit selective about which of my tenants I tell. But the ones I have told have signed the petition and have promised to pass it on to friends who are also renting. I'm not sure if the response so far is good or not, if it keeps up this pace then it'll be amazing. Not got much experience with campaigns so not sure what to expect. But I'm specifically tweeting the comments from tenants on to Hammond, May (not Clarkson!), Rudd, Corby, Abbott, Farron, and a few of the media people like Jeremy Vine in the hope that they'll pick it up and debate it.
Back to the subject of tenants, however, I have some tenants that are vulnerable in a variety of ways and I have decided that I'll delay speaking to them until after Christmas, which means I'll also have a better idea of what I'm doing by then (selling or increasing) - still don't know yet. No point worrying them needlessly but I am absolutely dreading it. My tenants are all cracking people and really do not deserve this. Makes me so sad.
Pam
Rachel Hodge
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Sign Up22:03 PM, 14th December 2016, About 8 years ago
Reply to the comment left by "Chris Daniel" at "14/12/2016 - 20:54":
Rightly or wrongly, I won't be emailing this to my tenants yet, as I don't want to worry them. I won't have any choice but to speak to them about it in time, but not until I've tried all I can to stop it.
I am meeting my MP on Friday. He's a former Housing Minister, so should have some idea of the issues facing the sector. James Fraser is coming with me too, so I'm hopeful it may contribute a little to the mass movement against S24!
Rachel Hodge
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Sign Up22:15 PM, 14th December 2016, About 8 years ago
Reply to the comment left by "Rachel Hodge" at "14/12/2016 - 22:03":
One of my aunt's cousins has just shared the petition on FB with a note that she has one rental property which she may have to sell due to this tax. I had no idea she was a LL.
Hopefully this petition will widen the net. Well done Pam, it's so well written.
Rachel Hodge
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Sign Up23:28 PM, 14th December 2016, About 8 years ago
Reply to the comment left by "JBourne PAINE" at "14/12/2016 - 21:23":
Why do you think incorporated LLs are exempt from this? Is it because maybe they don't really care about the advantages they've been given over OOs and FTBs, and don't feel guilty in any way at all about being able to deduct finance costs from profits before calculating tax, as any other business would?
Let me put that another way, as I want to make my point clear. If this tax is in some way defendable and fair, why does it not apply to corporate LLs? I mean, that would really level the playing fields, where as now it doesn't at all.
Simon Griffith
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Sign Up7:57 AM, 15th December 2016, About 8 years ago
JBourne PAINE. No need to feel guilty. Let the maths assuage any guilt. You could sell all your properties and all leveraged landlords could do the same. Using the goverment's own figure of 1 in 5 that would mean say 400,000 homes then available to FTB, in theory. 350,000 net immigration each year, relationship split ups, older population etc all increasing demand and with pitiful new builds making little impact on supply. Even in the extreme where they all sold at the same time and assuming unaffected landlords (corporate/unleveraged) did not buy there would not be a significant impact on prices and so really and truly a significant number of FTB will not benefit. (it's not just about house prices and housing availability - mortgage finance availablility has a big role to play in the problem.) In the meantime and crucially you will have stopped providing homes to rent for immigrants, relationship break ups, new couples, youngster starting off, mobile workforce, lifestyle choice, poor, ill, disabled, students etc all of whom either choose to rent or are so far removed from ever being able to afford a house they have to rent and possibly always will. You make them homeless to favour FTB. The helping FTB spin is a crowd pleaser -disingenuous at worst and mathematically incorrect at best. The guilt free solution is to really get stuck in and build a lot more property both to rent and sell - not effectively rob peter (tenant) to pay paul (FTB) because it doesn't work anway and in the process you make peter tenant homeless and then having to pay increased rent elsewhere(supply of rented falls - madness.
terry sullivan
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Sign Up7:57 AM, 15th December 2016, About 8 years ago
Reply to the comment left by "JBourne PAINE" at "14/12/2016 - 21:23":
to jbourne paine i have to say i cannot understand why you are part of PRS--perhaps a non-job with shelter would be more appropriate
ps you are not a troll perhaps?
Jennifer Aniston
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Sign Up8:58 AM, 15th December 2016, About 8 years ago
Reply to the comment left by "Rachel Hodge" at "14/12/2016 - 22:03":
Good luck Rachel, let us know how you get on!
Pam
Gary Dully
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Sign Up13:56 PM, 15th December 2016, About 8 years ago
Reply to the comment left by "JBourne PAINE" at "14/12/2016 - 21:23":
Well JBourne,
I respect your point of view, it is plain to see that you assume that you have taken advantage of people who didn't buy a property at the same time that you did, for the same price or less.
I however was encouraged at the time to view BTL as a business that would supply homes for people to rent, at a profit, so that I could make a living wage.
Gain by doing this service would be simply taxed at a later date by capital gains tax and any profit derived will be taxed via income tax.
I feel no guilt concerning providing this service despite the fact that landlords are demonised currently as a scapegoat for politicians not providing sufficient housing stock for the purposes of renting to people or buying.
Your logic would require me to farm my own food, refine my own fuel, diagnose and treat my own illnesses etc.
But I don't, I rely on other people to provide a service, which I pay for.
The same applies to the housing market I pay for both my personal mortgage which I object to from time to time especially when the interest rates increase and I also pay business mortgages in the form of buy to let mortgages.
Section 24 is simply discrimination based upon someone's occupation and is no longer based upon profits earned.
It is based on grudge politics, short and sweet.
I don't think I have a single tenant who is in a position to buy their own property at this current time and more likely wouldn't be in a position, if I offered to sell then the property that they are currently living in.
Which means that there is simply a demand for rental properties that I am fulfilling.
George Osborne described section 24 as a special measure which really means it's discrimination but with a nicer name.
Give me the same tax breaks as any other business and I wouldn't be complaining.