Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Gary Dully
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Sign Up15:06 PM, 13th December 2016, About 8 years ago
Dear Ms Dineage,
I have read your response and it becomes apparent within seconds that you assume that the government has put some thought into this and it won't affect your constituents and other businesses.
So I'm going to tell you 2 things, that your friends probably wouldn't, but your best Friend would.
1. You are insulting my intelligence
2. You are about to allow an absolute tragedy unfold for millions of households in the U.K.,who quite frankly deserve better from a politician of any political persuasion.
Whoever you are listening to is either an idiot, can't do simple mathematics or doesn't "Get It"!
To be perfectly honest with you, you need to stop coming out with this government inspired "clap trap" and use a spreadsheet, just like thousands of accountants are currently doing and instructing their individual BTL landlord clients to do the following to survive this crass stupidity from an apparent 'Conservative' government.
Remember when Gordon Brown eradicated "Boom and Bust"?
Well George Osborne has decided to go one better and defy the natural laws of accounting and how real businesses work, and decided to mix matter, (Taxable income), with anti-matter, (Allowable Business Expenses), to eradicate all BTL landlords in a big explosion.
That's right he's combining the two particles of physics together and expects only a 1 in 5 chance of a black hole opening up in the housing market as the BTL property pool vanishes and what's left will be sucked up by corporates or rich cash buyers at a bargain.
It's funny that accounting laws that don't exist from April 6th, 2017 for individuals that are landlords, but will still exist for corporate housing providers.
Why is that I wonder?
Accountants are advising their BTL clients to do the following.
1. Raise Rents by up to 180% per year for old tenancy agreements.
2. Evict all Social Benefit Claimants, regardless of any plea by the Local Authority to help house the vulnerable.
3. Sell up and leave the BTL market altogether
4. Declare Insolvency if as a landlord you currently only 'break even'
5. Incorporate all future purchases in an attempt to make you on a level playing field with corporate suppliers of housing.
This Happening Right Now
Stop and for once in your life listen to what you are being told by landlords, who are not idiots! and compare it to the actual reality.
This is not a hysterical response, by landlords, it is a requirement to avoid bankruptcy by the HMRC, within 4 years.
Already the banks have had their "Light bulb" moment and have seen what carnage is about to unfold and are advising landlords with warning pamphlets and letters.
Have you read any of them? - if not, I suggest that you do so.
Supposing that in your previous business that the government set up your tax rules that blatantly made you as a competitor to any limited company totally unviable?
What if the new regime brought in a penal tax rate for your business, even if it makes a financial loss?
What if you were told that the major loans of your business were no longer going to be classed as a business expense, but instead were classed as "Taxable" income and a paltry 20% allowance would be granted against a 100% cost.
How long would your previous business have survived?
Most BTL landlords businesses today will become unviable by the 6th April,2017,followed each year by a fresh batch.
This nonsense that only 1 in 5 will be affected is absolutely absurd.
Any Landlord that has borrowed money for a house will be passing the additional tax onto their tenant. They have no choice,they are a business not a charity.
Those that can't will simply go bust or QUIT!
Do you have a million replacement landlords hidden somewhere?
Do you have a million replies ready as hundreds of thousands of benefit claimants are evicted wholesale on to the streets as the private rental market implodes?
If you think you have a housing crisis today, what makes you think it's going to improve, as HMRC applies tax rates on a turnover to a bank, (currently an expense with a 100% tax relief) and changes it to another class of income with a tax relief of just 20%?
Are you prepared to see your constituents pay my tax rate of 40% on the remaining 80%?
Landlords dont pay any income tax, their tenants do!
They pay for my holidays, my toilet paper, my car, my pension, my lunch and my bicycle tyres.
All additional costs will come from rent.
Do you think interest rates will rise?, so will the additional tax but by exponential amounts.
Stop, Think and Listen for Gods Sake!
The damage is already picking up at a steady pace, you have limited time to save the private sector rental market.
Grumpy Doug
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Sign Up15:43 PM, 13th December 2016, About 8 years ago
Hi Pam. As the others have all said, well done ... I think I must fill half of my MP's email!
You may want to remind Ms Dineage of Pareto Law, otherwise the 80/20 rule. It exists everywhere in life - great picture is the iceberg in this post
https://www.property118.com/comments-please/91713/
Politicians exist in their Westminster bubble and sometimes they need something like this stuck in front of them to realise the unintended consequences of their actions.
PS - great post Gary. Mind if I steal some to send to my MP. He hasn't heard from me for a week or so!
Simon Griffith
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Sign Up17:26 PM, 13th December 2016, About 8 years ago
Inspired by Pam to email my MP again...
• Please could I have the courtesy of a reply to the question in my email of 2 December 2016 ?
• The measures introduced by your government in attacking the Private Rented Sector have made our business unsustainable in it’s current format.
You want us to sell our properties to First Time Buyers – in order to do this we will have to evict the existing tenant. When we evict the tenant have you any advice on what we should tell them ?
They will hitherto have been happy in the property, working hard (indeed many are those JAMS you MPs are so disingenuously claiming to want to help) and paying the rent. You want me to kick them out so they can move over for a First Time Buyer - what should I say to them ? Where can they go ?
PS If you are at all interested Dame Kate Barker has recently produced an impartial report for the Treasury Select Committee – another well informed professional warning of the impending doom.
Jennifer Aniston
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Sign Up17:29 PM, 13th December 2016, About 8 years ago
Perhaps they could also advise those first time buyers how they can save a minimum 20% deposit that is required by the mortgage companies? If my son wanted to by his flat he would need to save £50k min. He's a plumber, he'd be nearly retired by then (not forgetting the property price would have gone up).
Ho Hum
Pam
Gary Dully
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Sign Up20:15 PM, 13th December 2016, About 8 years ago
Reply to the comment left by "Grumpy Doug" at "13/12/2016 - 15:43":
Feel free Grumpy, but don't be polite about it.
Ask your tenants if you can send some pictures of them to your MP asking them to comment on the real people that are facing eviction or massive rent increases.
Jennifer Aniston
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Sign Up20:41 PM, 13th December 2016, About 8 years ago
I will be devoting plenty of time tomorrow to composing a variety of informed responses to Caroline Dineage. I have received yet another response from her today which, as it was exactly the same as yesterday's, serves no other purpose than to show the other recipients that she had responded. So, the lesson? Any emails sent to your constituency MP should be copied to the Chancellor and the Treasury Select Committee for Housing. And Theresa May if we want a response.
In the meantime, please check out my online campaign and let me know why you think.
https://www.change.org/p/the-chancellor-of-the-exchequer-protect-uk-rental-tenants-from-increases-in-rents-or-possible-evictions?recruiter=43707463&utm_source=share_petition&utm_medium=copylink
Please pass on to your fellow landlords and effected tenants.
Pam
Chris @ Possession Friend
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Sign Up21:35 PM, 13th December 2016, About 8 years ago
Pamela,
The Government, backing Ozzy's pernicious plan are so full of S**t that even their own supporters ( many Landlords ) can't stand the smell.
I had the following response from my MP, Gareth Johnson, Dartford -
That as the bill had been passed, there was nothing further he could do ( despite me writing to him about 6 months ago, and he pointed out that the case was taken to the High court and the Govt won. !
The whole Government ' spin ' on their Housing policy is flawed, including their belief that Buy to Let is reducing Home ownership - Rubbished recently in the Redfern review, and also the government will charge to the tenants rescue by building new homes [ no doubt funded by their increased tax levy on robbing Landlords ] has been, - According to new joint research from the Federation of Master Builders and the Local Government Information Unit, almost 90% of local authorities believe that the Government’s housing targets will be impossible to meet due to a lack of planning resources.
Jennifer Aniston
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Sign Up7:55 AM, 14th December 2016, About 8 years ago
So we now have another name to add to our email strategy - Jane Ellison, Financial Secretary to the Treasury. Well, she'll be hearing from me shortly. Email address: jane.ellison.mp@parliament.uk if anybody else fancies joining in.
A more personal response from Caroline this time, at least, and she's asked me to reply which is a good sign. Still get the standard government BS though. But now I've got to sit and do some maths and pull together a forecast of how this is going to specifically impact me. Which I haven't done so far I will admit. It's all been a bit 'back of a fag packet' so far. Aaargh!!! I'm probably going to have to see my accountant first so that I can respond accurately.
In the meantime, here's her response:
"Thank you for writing to me about changes to the taxation of landlords.
I appreciate your concerns and am very sorry to hear that these changes are likely to make your business financially unviable. I am passionate about helping small businesses thrive and promoting a robust professional rented sector. The supply of housing is of course hugely important, and the counselling service you operate at Gosport Medical Centre sounds like a community asset that it would be damaging to lose. If you could provide a detailed breakdown of how section 24 is going to affect your business I would be very happy to request that the Financial Secretary to the Treasury, Jane Ellison, respond to the issues raised.
It is my understanding that Section 24 will only result in 1 in 5 landlords paying more tax. The Government, however, recognises that those landlords who are affected will face some difficult decisions, which is why the change is being adopted proportionately and gradually. Basic rate income tax relief will still be available on a landlord’s finance costs, the restriction will not be introduced until April 2017, and it will be phased in over 4 years. Landlords will therefore have time to plan ahead. The changes to Mortgage Interest Relief do not tax landlords on turnover as opposed to profit. Rather, they remove mortgage interest from what is qualified as 'allowable expenses'. Maintenance and repairs (along with agents' fees, legal fees, insurance, utilities, and service charges) are all still 'allowable expenses' and thus still tax deductible.
I appreciate the Government’s rationale behind section 24. These changes have been introduced because the current tax system supports landlords over and above ordinary homeowners, with tax relief particularly benefitting wealthier landlords with larger incomes. Every £1 of finance cost they incur allows them to pay 40p or 45p less tax. Income tax relief for finance costs is not available to ordinary homebuyers. Nor is it available to those investing in other assets, such as shares. Section 24 is therefore part of the Government’s commitment to delivering a fairer tax system.
However, please do let me know the specific financial implications for you, and I would be happy to raise your case with the Treasury".
Thank you again for taking the time to write to me.
Kind regards,
Caroline
Keep up the good work everyone and just a reminder of the email addresses of the Treasury Select Committee on housing:
andrew.tyrie.mp@parliament.uk
john.mann.mp@parliament.uk
HAMMONDSP@parliament.uk
kit.malthouse.mp@parliament.uk
The Chancellor:
hammondp@parliament.uk
She who must be obeyed:
mayt@parliament.uk
Of course you can all add your own constituency MP's. I honestly think I only got a personal response from mine because I copied in the Chancellor. He'll probably never get to see it but is it a chance Caroline is prepared to take? Clearly not.
Good luck everyone. Keep on moaning!
Pam
Chris @ Possession Friend
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Sign Up8:24 AM, 14th December 2016, About 8 years ago
I think a succinct but carefully worded letter should be composed for All Landlords to send to their tenants, either now, or shortly before rents increase, - making Tenants aware of the financial implications to THEM, of Sec 24.
The letter needs to be worded to get them on 'Our' side - Then lets get it out there in all the industry magazines
Landlords are woefully short of supporters at the moment, hence my previous suggestion that we need a Publicity / Media relations manager.
I believe that the image of Landlords is pretty bad, leaving ourselves open to the wolves ( Shelter, Generation Rent, and others which make us easy prey for any back-benchers to support measures without rigorous argument [ Retaliatory Eviction ] )
Jennifer Aniston
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Sign Up8:39 AM, 14th December 2016, About 8 years ago
Reply to the comment left by "Chris Daniel" at "14/12/2016 - 08:24":
I completely agree Chris,
I have set up a campaign on Change.org to try to get the focus on the impact of Section 24 onto the tenants rather than the landlords. Forty five signatures so far (only started it yesterday) am a bit disappointed to be honest but I am hoping it gains momentum so that I can start leveraging it and getting some PR energy around it. I've been tweeting and emailing it to industry people yesterday and today, e.g. conveyancing solicitors, letting agencies, estate agents, mortgage brokers, etc. I've tweeted it to my MP, Philip Hammond and Theresa May so I hope it doesn't turn out to be a damp squib. Unfortunately, I don't think there is the risk that a lot of tenants won't want to think about it until the notice to quit letter plops onto the mat and, of course, at that point it's too late.
I have send the link to all of my tenants and spoken to many of them and those that have computers have promised to sign.
However, when I posted the link onto my Facebook page the response wasn't great and I spent much of last night arguing the toss with some ex-school friend about how small private sector landlords are the work of the devil and everything from cancer to Donald Trump's election victory is apparently our fault. We've got a lot of negative perceptions to fight against but it can be done. And I think you're right, we need to get the tenants on board.
Here is the link:
https://www.change.org/p/the-chancellor-of-the-exchequer-protect-uk-rental-tenants-from-increases-in-rents-or-possible-evictions?recruiter=43707463&utm_source=share_petition&utm_medium=copylink
Please sign, pass it on to your tenants and fellow landlords. If we can get enough signatures they can't ignore them. The politicians do watch these campaigns and are impacted by them.
Pam