Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Chris Byways
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up23:35 PM, 26th January 2016, About 9 years ago
Reply to the comment left by "Paul Newsome" at "26/01/2016 - 22:51":
Hi Paul,
Thanks for popping up. In one day the Feudalism has decreased by 100 years, how does that work? Some of your statistics are more than a little iffy. Best check them out or stick with the Anarchists, Lunes and Lefties on HPC.
BTW, Jezzer may have grand plans, but he does have to get elected first, and having a nuclear deterrent that he won't fire seems a tad pointless, then to not put nuclear warheads in is of dubious deterrence. Nor issuing the Police with water pistols in place of tasers.
Now your point is? As you know over half of those renting feel that is the right tenure for them, the mobile, separated, not ready to take the responsibility or cost of buying, etc etc. So a competitive functioning rental market is to everyone's advantage.
As you are such a good orator and organiser, why not organise low cost accomodation to put those providing a decent service put of business? Better still those rogue LL that would never bother to post here. Or the tenants that sublet at extortionate rates, and violate h&s rules?
Perhaps you could fix the problems of tenants trashing decent homes, lying, saying they can and will pay, then stop after the first month and play the system?
Thanks for popping up, but goodbye.
David Marshall
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up11:24 AM, 28th January 2016, About 9 years ago
Hi Paul.
Do you mean 'apartheid'?
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up14:24 PM, 28th January 2016, About 9 years ago
Hi Chris,
Thanks for taking the time to reply to my 'pop up' as you describe it.
The 'fuedalism' (your words) of 846 years to date of an ancient and archaic ideology which maintains a two-tier society based on property ownership is very much alive both in Ireland and Britain. Who owns half of London and how much does rent cost?
These two are the only remaining E.U. member States still operating and defending this ancient, undemocratic system of peple farming. I know Britain is still a Monarchy and not a Republic (of the people) like Ireland, but when Richard de Clare Strongbow invaded Ireland in 1170 he introduced the British system of absentee landlordism under which Ireland was carved up as lands, Counties and estates gifted to English nobility for favours to the Crown etc. Interestingly the Irish family who first invited Stronbow to Ireland still live in their family Castle and demesne.
Even though Ireland was declared a Republic when the British left circa 1922 the ultra right wing Government which took over in Dublin retained the ancient British Imperial system of absentee landlordism whereby a great many of the old nobility retained their Castles, Demesnes, Town houses, .... and tenants.
You state that "Some of your statistics are more than a little iffy. Best check them out or stick with the Anarchists, Lunes and Lefties on HPC."
Which statistics exactly do you mean Chris? Could you elaborate on what you mean by " more than a little bit iffy."
Where do you get your statistic that "over half of those renting are happy to do so?. I haven't come across this suggestion before. In my 60 years experience the vast, vast majority of renters would rather be paying off an affordable mortgage for a basic home they own themselves rather than chucking their hard earned money into the black hole of dead money rent, at the end of which they own nothing and are still stuck at the bottom of the ladder. For a great many more, students, workers etc., the 'rent a room scheme' is a very useful and affordable short term scheme for casual renting.
When the E.U. Standards of legislated regulation for landlordism are finally enshrined in British and Irish legislation, where landlords have to comply with democratic rules like every other E.U. member State there will be a major exit of amatuer and speculator landlords from the property market who do not want to comyly with regulation. The ensuing mass selling of properties will result in a decline in prices to levels which ordinary workers / former tenants can afford to buy.
Their mortgage repayments will be far less than the unstable rack rents of before. At the end of their working lives those people will have a home they can leave to their children or to sell to pay for their nursing home care in old age.
Instead of using taxpayer's money paying exorbitant rent allowances and supplements to private landlords the Government can instead use that money to build social and affordable housing for ordinary citizens or 'subjects' in Britian's case.
Instead of walking down the shabby 'wasteland' streets where property speculators have bought up every building as 'buy to lets', the new home-owning families will take pride in their own houses and communities. They will spend money they would otherwise have shovelled into the rental black hole on their homes giving a boost to small local businesses and the construction industry.
When the vast majority of people live in their own homes they will not thrash them. If they do, well they'll have to fix them themselves. Sub-letting will be subject to the same legislation as every other kind of letting and will not be worthwhile.
The millions of landlords who currently have their money tied up in unproductive landlordism can instead invest their money in manufacturing, farming, art and a thousand other businesses which badly need investment and funding. It's all good Chris. It just requires a change of perspective ... and modeern E.U. standards of legislated regulation to drag us out of the dark ages.
Regards,
Paul.
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up14:42 PM, 28th January 2016, About 9 years ago
Reply to the comment left by "David Oswald" at "28/01/2016 - 11:24":
Hi David,
Yes apartheid is what I mean when I say apartate.
'Apartate' is used frequently in conversation about apartheid.
The suffix '-ate' makes it adjectival whereas 'apartheid' is a noun.
My liking a society based on a two tier property system to South Africa's apartheid which separated people according to color, ethnicity, caste is therefore better described by the adjectival 'apartate' rather than the human related 'apartheid.'
Regards,
Paul.
Paul.
Roman Chelsea
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up16:29 PM, 28th January 2016, About 9 years ago
Reply to the comment left by "Ross McColl" at "14/09/2015 - 12:13":
I hope you.re right. But the media has got it wrong too often for me to be complacent. Think, Michael Fish: "there is no chance of a storm..."
Annie Landlord
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up17:32 PM, 28th January 2016, About 9 years ago
Reply to the comment left by "Roman Chelsea" at "28/01/2016 - 16:29":
Paul, stop trying to sound superior (landlords are clever too) Private individuals have been encouraged from Tony Blair onwards to plough tens of thousands of pounds of their own money into buying property to rent out, because the PRS removes the responsibility of housing the population from governments and councils to individuals. Perhaps the country should not allow anyone to own anything? Make car dealers just give vehicles out to anyone wanting one, give clothes away, tell Tesco they can't charge for food because its an essential requirement. Lets make free everything that fits into Maslow's pyramid of needs.
Okay, my rant over. Mr Corbyn will never be PM, but I now have a strategy to sell my properties (one a year, because I have to pay CGT. How's that for a level playing field with owner occupiers?) I am a pensioner and my tenants, who have rented from me for years and have never experienced a rent increase, will be devastated, but at my age I can't afford to wait to have the rug pulled from under me, with no chance of fighting it. I have been lucky with most of my tenants, and they have been lucky with me, because we resect each other. Hey, it was nice while it lasted.
Chris Byways
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up17:44 PM, 28th January 2016, About 9 years ago
Reply to the comment left by "Roman Chelsea" at "28/01/2016 - 16:29":
Welcome to the 118 History forum.........
Ezekiel 18:2. (New King James Version)
‘The fathers have eaten sour grapes,
And the children’s teeth are set on edge’
- even 742 or 842 years ago.....
A little more recently though,
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/461439/EHS_Households_2013-14.pdf
Twice as many in work social housing tenants receive HB as in PRS - bottom of p8
53% agree renting best for them p17 of 130 under 'satisfaction'. July, Revised sept 2015
This is up from 52% on p8 of https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/335751/EHS_Households_Report_2012-13.pdf
And 84% of PRS, compared to 81% of social renting were fairly or very satisfied, bin para 2.44. There are so many useful nuggets of info in these reports!
P.s. We must not feed the trolls, however informed comment and argument is helpful and informative. But sadly not the case here.
Chris Byways
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up18:27 PM, 28th January 2016, About 9 years ago
Reply to the comment left by "Annie Landlord" at "28/01/2016 - 17:32":
Hi Annie,
I hope it is not all over, but I would not contemplate entering the market now, after Alice's overly overt political egotistical machinations to become DC's descendent.
Pumping millions into a dysfunctional housing system has helped improve derelict uninhabitable property to become decent homes. Clearly there are slum landlords as we see getting off far too lightly in Lewisham on the TV. But this I am sure is the minority, and I doubt occurs in this area 150 miles away.
If I have a problem on my house, I have to fix it, or pay someone to.
A tenant called up Tuesday. No hot water in the bath. Within the hour, I called back. Within 24hours I visited, needed special tool, within 24hours all fixed. 60 miles travelling. That will be a total cost to you sir of, £0-00p.
He is on benefit, runs a decent car, plays videos all day, smokes and drinks, has a pretty good life, single but has 2 bedrooms. Has 5 kids, "that he knows of". I don't relish getting money back from the council I pay tax to. But an inherited tenant, there is a big difference between the struggling and the savvy benefit recipients that milk the system. I gave Alice £61k paye yesterday to help out. 50% more than I took home.
I expect generation rent would expect the rent to be 5 Bob a month, me to continue paying the insurance £665 pa, gas test £240 pa, just paid the £144 for the routine electric safety checks, the landlord electricity supply, outside painting ongoing. And so it goes on. I expect GR would like me to pay him £200 a month pocket money as well!
Seems eking out a relatively minute profit from the money invested in providing housing is wrong, where investing the same money in multi million pound second or third homes abroad, and yachts is quite socially acceptable.
I can only conclude that GR come into contact with their landlords, see them having more than they, after years of hard work and taking not inconsiderable risks, are blinded by the green mists of envy.
Think what you wish for. Getting rid of thousands of landlords that have had enough of being mugged by non rent paying tenants will not make one iota of difference to house prices, but force rents up to yuppie levels for top quality apartments flats or houses, and totally unaffordable for many, many others.
Building 400,000 homes a year will be a good start - if we had somewhere to put them. Limiting immigration of 600,000 a year may also be necessary.
Chris Byways
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up18:59 PM, 28th January 2016, About 9 years ago
GR emailing:-
With 2016 well under way, we are continuing to push the government to refashion the private rented sector as a place they'd be happy for their grandchildren to grow up in.
You can join our call to protect tenants from unfair evictions by signing our petition, which has just passed 1000 signatures.
A poll we commissioned from BMG found this week that one in four of us can expect to lose our home through no fault of our own. Every time we move into a new home, we take a gamble on the landlord, who could raise the rent, sell up, or just decide not to renew after a year. The poll also found public opinion is on our side - 75% of respondents are in favour of limits on rent increases, and two-thirds would support compensation for tenants who are forced to move.
We will be calling on the House of Lords to reform tenancy law as they dissect the Housing Bill over the next couple of months.
If you're in London, please check out our new website votehomes2016.com, where we compare each Mayoral candidate's housing policies. And if you are about this Saturday, there is a protest organised by Kill the Housing Bill starting at the Imperial War Museum at noon.
Best wishes,
The Generation Rent team
Annie Landlord
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up19:19 PM, 28th January 2016, About 9 years ago
Reply to the comment left by "Chris Byways" at "28/01/2016 - 18:59":
I lost my home once, through no fault of my own .... it was called divorce. No financial help from anyone because hey, I was paying a mortgage, not rent, so I must be rich. Picked myself up, dusted myself off, and to do the best for my children, started all over again.