Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Patterson
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Sign Up10:57 AM, 20th February 2019, About 6 years ago
Hi Marie, Please see my editors notes in the article.
By government definition it would not be an HMO with 2, but if you increase this to 3 at any point you need to check with your local council if they require and HMO licence along with all the addition regulation and H&S required.
Mike
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Sign Up12:52 PM, 20th February 2019, About 6 years ago
In a way this is your second home, part of which you are renting, there isn't any clear cut views on this whether one can part rent their second home, if you can then under what category, safest bet would be HMO since that would allow you 24hr access without having to inform your tenants that you intend to visit your house and spend some time in your own room and possibly share the kitchen.
I have an HMO in which I rent out 3 rooms and two rooms I keep to myself and I have explicitly made it clear in my tenancy agreement that landlord also occupies two of the rooms and can come and go as and when he likes without notifying any of the tenants, and I can also share the facilities such as kitchen bath etc, since I am also an occupier, and I have the same rights as any tenant in this HMO.
I showed my tenancy agreement to a Lawyer yesterday, he did not seem to raise any concern to this regard, but we truly don't know what is the exact law position on this.
My tenancy agreement also mentions clearly that this property is landlords second home as well and landlord occupies two of the rooms.
You certainly don't want to fall off the tenants rights to peace and quiet enjoyment and no undue interference from landlord, so in my view HMOs allow landlords to visit property in the common areas usually at some reasonable times and at lower frequency, things can change when you also occupy some rooms for yourselkf
Highland Lass McG
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Sign Up15:32 PM, 20th February 2019, About 6 years ago
Reply to the comment left by Mike at 20/02/2019 - 12:52
Hi Mike
That's very useful especially detailing it all clearly in the tenancy agreement. In that way everyone knows where they stand.
Thanks
Highland Lass McG
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Sign Up15:33 PM, 20th February 2019, About 6 years ago
Reply to the comment left by Neil Patterson at 20/02/2019 - 10:57
Hi Neil
That's what we thought, as long as we only ever have 2 people renting.
Thanks for your assistance.
RichDad
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Sign Up9:56 AM, 21st February 2019, About 6 years ago
Hi Marie,
Since this flat is not YOUR main or permanent place of residence, then you do not count towards HMO occupancy. Unless one of the two HMO tenants has a partner move in with them (making 3 occupants whose main and permanent home it is), then it simply won't be a HMO.
Even if there *were* three occupants in those two rooms, and it *were* then a HMO, if you have let the two rooms separately (individual ASTs instead of one covering the whole flat), then you don't need to give notice to enter the communal areas, or your private rooms.
As was suggested, it wouldn't hurt to spell it out: you may come and go as you please in communal areas and your private spaces, but it would be a good courtesy to message the tenants before you did arrive. And it might even prompt a clean-up!
Richard Roberts
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Sign Up10:24 AM, 21st February 2019, About 6 years ago
Marie
Have you thought about running the flat as a Service Accommodation unit with it being in London
Although it takes a lot of effort to setup up the unit with organised systems, cleaner and maintenance. The returns can be quite good, especially if the flat is in London. Especially if you are selective on the people staying.
We used booking.com and Airbnb for a house 2 miles outside Liverpool, and inundated with requests every weekend.
There are details on the web on how to run one properly and it would give you the option of booking out the flat yourself.
Just a thought All the best Rich
Ross Tulloch
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Sign Up10:52 AM, 21st February 2019, About 6 years ago
As I understand it, it is an HMO if there are (people from) two or more families, and five or more people. Unless the local council has additional selective licensing, in which case it will be three or more people.
jbw63
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Sign Up11:37 AM, 21st February 2019, About 6 years ago
Separate to the HMO question, it is my understanding that legally you cannot use AST's if you live in the same building unless the building is officially divided into separate flats and you inhabit one of these and your tenants the others. If you are living in the same flat or house, then your 'tenants' should not be 'tenants' with an AST, but lodgers under a lodgers agreement. Then regarding mortgage application, you will not have income under AST (and a buy-to-let mortgage) but it will be your own home as you will have a lodgers agreement (and normal residential mortgage with permission to have some lodgers). You need to be clear with mortgage company products - sometimes you can be mis-sold, but lenders can terminate your mortgage with minimal notice if they find out you are using the wrong product or abusing the terms of their agreement with you, ignorance is no defence. I heard about a case last month where someone used a buy to let mortgage for HMO and their mortgage company found out as the council informed them, they had under 14 days to pay back everything ie find other finance, it cost them thousands in penalties and re-financing. if anyone can find a legitimate source of legislation that states you can do otherwise, I'd be interested to hear. Good Luck. 🙂 !
PS Additionally you must be very clear when purchasing insurance products, misunderstandings or changing what you do without informing your insurance company can invalidate your insurance policy - and that might also be costly if you are unlucky.
jbw63
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Sign Up11:48 AM, 21st February 2019, About 6 years ago
My current understanding is that the other thing you could do if it is not your primary residence is to claim that this new property is your 'second residence' as the condition is that you are going to need to legitimately live there part of the time, and then use lodgers contracts, and work that through with lenders and insurance companies. Again, if anyone can find a legitimate source of legislation that states you can do otherwise, I'd be interested to hear.
Norfolkngood
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Sign Up14:42 PM, 25th February 2019, About 6 years ago
I have listed under a couple of sorces of legislation governing HMOs you may find these assist.
The Licensing of HMOs (Prescribed Description) (England) Order 2018
http://www.legislation.gov.uk/uksi/2018/221/made
https://www.legislation.gov.uk/ukpga/2004/34/contents
Check out these links to “HMO rules” and “Standard Test”
I am currently locking horns with a council’s over the legislation of both HMO and new licencing rules that currently govern HMOs.
Until license laws changed I had a similar set-up whereby I have a second residence which I shared with had 4 lodgers. I am currently down to 2 lodgers while there is no current issue with the council that I currently don’t require a licence, I should piont out that while the property it self meet or would soon meet the full critera of a licence requirement, my lender is not allowing chances to their terms, (the council states it a legal requirement that I state who and when any lender granted me permission to proceed for a licnece on the propertry) and the fact is the inclome generated from the two lodgers is just not enough, I need to find a way of more rent in order to retain the property the and it looks like I can claim residence and rent 4 room out without the property even falling into an HMO criteria.
My understanding is that a person who have another residence or another main residence should NOT be counted towards the number of persons in an HMO (If this is correct as and where the HMO is not their main residence is not treated as a person for the purpose of an HMO. This rule is stated in 259 (1) of the housing act 2004, the exception being under (2) & (3).
When I put the scenario of any persons with either another residence or other main residence, the council insist every one is countable!
Despite my efforts to persuade the council that I believe they are misinterpreting the laws and rules, they are not budging, this has now gone to their solicitor for their clarification.
The laws governing HMOs are fairly extensive, which does make it more complicated and more open to differences of interpretation. However; it looks to me like I am right, but after my dealings with other councils’ solicitors, I don’t have faith that the result will match my understanding.
I have sort my own legal backing but I am struggling to find a solicitor knowledgeable in this area, and who wish to take this on.
If any such knowledgable legal beagles reading this wish to offer their service, feel free to get in touch.
To stress the point of my understanding, consider that scenario:-
A landlord who used a property as a second home (so they can occupy and retain full right of access) and rented (non-locked) rooms (with shared facilities) to 5 lodgers (but it could be more). The important factor being that both the landlord and each of the lodgers also had another residence or other main residence, then an HMO would NOT even occur. Right?
Furthermore if a HMO do not occur then potentially the licence factor is not applicable, as it is only applicable to HMOs. Right?
Getting this wrong would be costly a fine of 30k for failure of not being licenced if it is required, so don’t (ever) take my babblings as gospel, or even if it is correct don’t expect your council not to act against you anyway.
What’s the difference between God and a manager at the council?
Answer: God doesn’t think he’s a manager at the council.
I expect I will either have to fight to overrule the councils findings, or allow myself to be railroaded and instead sell, or seek an alternative way to get the income needed.
Regards
Kris
http://www.legislation.gov.uk/uksi/2018/221/made
Description of HMOs prescribed by the Secretary of State
4. An HMO is of a prescribed description for the purpose of section 55(2)(a) of the Act if it—
(a)is occupied by five or more persons;
(b)is occupied by persons living in two or more separate households; and
(c)meets—
(i)the standard test under section 254(2) of the Act;
(ii)the self-contained flat test under section 254(3) of the Act but is not a purpose-built flat situated in a block comprising three or more self-contained flats; or
(iii)the converted building test under section 254(4) of the Act.
is contrary to my understanding of the very small line of rule under the Housing act 2004. 245 (c) and 259 (1)
https://www.legislation.gov.uk/ukpga/2004/34/contents
254Meaning of “house in multiple occupation”
(2)A building or a part of a building meets the standard test if—
(a)it consists of one or more units of living accommodation not consisting of a self-contained flat or flats;
(b)the living accommodation is occupied by persons who do not form a single household (see section 258);
(c)the living accommodation is occupied by those persons as their only or main residence or they are to be treated as so occupying it (see section 259);
(d)their occupation of the living accommodation constitutes the only use of that accommodation;
(e)rents are payable or other consideration is to be provided in respect of at least one of those persons' occupation of the living accommodation; and
(f)two or more of the households who occupy the living accommodation share one or more basic amenities or the living accommodation is lacking in one or more basic amenities.
259HMOs: persons treated as occupying premises as only or main residence
(1)This section sets out when persons are to be treated for the purposes of section 254 as occupying a building or part of a building as their only or main residence.
(2)A person is to be treated as so occupying a building or part of a building if it is occupied by the person—
(a)as the person’s residence for the purpose of undertaking a full-time course of further or higher education;
(b)as a refuge, or
(c)in any other circumstances which are circumstances of a description specified for the purposes of this section in regulations made by the appropriate national authority.
(3)In subsection (2)(b) “refuge” means a building or part of a building managed by a voluntary organisation and used wholly or mainly for the temporary accommodation of persons who have left their homes as a result of—
(a)physical violence or mental abuse, or
(b)threats of such violence or abuse,
from persons to whom they are or were married or with whom they are or were co-habiting.