Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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Strictly Necessary |
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Used only to collect performance data, with any identifiable data obfuscated |
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This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Antony Richards
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Sign Up19:54 PM, 20th August 2013, About 11 years ago
Sorry Mary I still maintain you are misinterpreting what is being said. Whilst Laine V Cadwallader may be about something else the quote from Kennedy is clear
Tenancy agreement says term is from 10th August 2013 to 28th Feb 2014 and thereafter from month to month.
Rent is due first of each month
Initial payment for the period 10th to 31st August is stated to be £450
Rent is £650 pcm and paid on the first of each month.
As from 1st March 2014 tenancy becomes contractually periodic.
The rent is due 1st of each month.
The period is the calendar month.
S21 4 date is last day of any month. Nothing to to with the start date of the tenancy.
Simples.
I have had this queried by some tenants' rights groups, solicitors etc. No objection has been upheld in court.
Antony Richards
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Sign Up20:06 PM, 20th August 2013, About 11 years ago
Quotes from an article in the Estates Gazette written by District Judge Neil Hickman and joint general editor of Jordans’ Civil Court Service:
1: So what is the last day of a period of the tenancy? In the simple case of a periodic tenancy with the rent payable on a Monday, the notice needs to expire on a Sunday. A trap into which it is easy to fall involves the statutory tenancy arising at the end of a fixed-term tenancy where the tenancy began on, say, the 15th of the month but the rent is payable on the 1st. The notice in such a case must expire on the last day of the month, not the 14th.
2. An interesting point arose in Church Commissioners for England v Meya [2006] EWCA Civ 821, where the fixed-term tenancy was for a year less a day, with an annual rent expressed to be payable by quarterly instalments. Was the periodic tenancy which followed it a quarterly tenancy (requiring a quarter’s notice by reason of section 21(4)(b)) or a yearly tenancy (requiring half a year’s notice)? The Court of Appeal said that one should consider the last payment of rent the tenant was obliged to make, and then ascertain the period covered by it. The last payment was payable in advance for the September quarter. So the period was a quarter and the periodic tenancy was quarterly.
I believe this summarises exactly what I believe to be the correct situation
Mary Latham
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Sign Up20:41 PM, 20th August 2013, About 11 years ago
Period? Which Period?
Posted on 06/09/2010 by David Smith
Suvini v Anderson, Staines County Court, 13 August 2010
It is well known that notices under section 21(4)(a) of the Housing Act 1988 must give notice to a tenant that “after a date specified … being the last day of a period of the tenancy … possession of the dwelling-house is required”. This is an issue that has been before appellate Courts a surprising number of times. Most notably in MacDonald v Fernandez [2003] EWCA Civ 1219.
In Church Commissioners v Meya [2006] EWCA Civ 821, the Court of Appeal made a close reading of section 5 of the Act and held that it should be construed as reading that the periods of a statutory periodic tenancy created by that section “are the same as [the periods] for which rent was last payable under the fixed term tenancy.” In short, then, if I pay the rent under the fixed term quarterly then once the tenancy becomes periodic by way of s5 the periods remain quarterly, irrespective as to how rent was then paid. This leaves open two key questions:
What happens if the tenancy becomes periodic by way of contract and section 5 is not involved? and
What happens if the rent payment day is changed during the fixed term? Does this alter the start and finish dates of the periods of the tenancy when the tenancy becomes periodic?
The first question will have to await another day because it was the second of these questions that came before DJ Batcup in Staines.
In this case S had let a property to A from 18th August 2007 to 17th August 2008 with a rent of £1,200 payable on the 15th August 2007 and 15th January 2008. A further tenancy was granted for another 12 months from 18th August 2008 to 17th August 2009, rent being payable bi-monthly in advance starting on the 11th August 2008. After August 2008 the tenancy continued on a periodic basis. A notice under section 21(4)(a) was served on 1 April 2010 seeking possession “after 17 June 2010 or, if later, the day on which a complete period of your tenancy expires next after the end of two months from the service of this notice.”
Basically if the periods of the tenancy were as set out in the tenancy agreement then possession should be given whereas if it was accepted by the Court that the start and finish dates of the periods had been changed by the changed payment provision then the notice would have to rely on its saving provision and could not therefore expire until 10 August. Proceedings were issued before 10 August and so this position would be fatal to possession proceedings.
Ultimately DJ Batcup came down on the side of ruling the notice valid and awarded possession.
This case actually raises a serious question as to what a period actually means. Following DJ Batcup’s view there is an indirect correlation between the payment dates and periods. In other words a periodic tenancy can run from period to period without there being a presumption that rent is due at the start of the period for that period. This is hard to credit and certainly runs counter to the usual rule at common law. The reasoning also runs counter to that of the Court of Appeal in Tadema Holdings v Ferguson where it was held that an agreed change in payment dates did change the periods of the tenancy for the purposes of a s13 rent increase notice. However, in Church Commissioners the Court expressly rejected the idea of a “symmetry between the statutory provision and the common law rule” when considering the length of a period.
Source http://nearlylegal.co.uk/blog/2010/09/period-which-period/
I think at this point we must agree to disagree.
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Antony Richards
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Sign Up9:00 AM, 21st August 2013, About 11 years ago
I agree Mary, the cases we have picked on all agree that the period is the rent DUE date not the day rent is paid.
So therefore we can agree to agree
andrew townshend
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Sign Up9:32 AM, 21st August 2013, About 11 years ago
confusing, seems even the courts cannot get it right. while i have issued s21 notices in the past, i have never had one tested in court, tenants have taken the hint and left voluntary, no doubt one day my luck will run out, maybe that will be the time to pay the experts to do it.
Mark Alexander - Founder of Property118
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Sign Up9:39 AM, 21st August 2013, About 11 years ago
Reply to the comment left by "andrew townshend" at "21/08/2013 - 09:32":
I seriously think it's well worth paying the experts who do this day in day out. If you do manage to cock it up you could easily go another three and a half months (or more) with no rental income. Professional advice costs just a fraction of that.
I've only have to seek possession at Court a few times and I screwed up the first time. The waters have been further muddied by various deposit protection case law since then so I would use a professional next time around, even though I consider myself to be more experienced than most.
.
Mary Latham
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Sign Up10:14 AM, 21st August 2013, About 11 years ago
Reply to the comment left by "Antony Richards" at "21/08/2013 - 09:00":
That was not the question it was
Is the rent payment date the start of the tenancy period or is it the tenancy start date. The case that I have posted clearly says that is it the tenancy start date and that the rent payment periods are not relevant. Which is what the NLA confirmed too.
So we MUST agree to disagree and unfortunately let the readers take their own legal advice.
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andrew townshend
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Sign Up15:27 PM, 21st August 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "21/08/2013 - 09:39":
i think that is probably good advise for the future.
Antony Richards
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Sign Up21:40 PM, 21st August 2013, About 11 years ago
Reply to the comment left by "Mary Latham" at "21/08/2013 - 10:14":
OK. We can only agree to disagree.
In itself this is a problem because the answer should be definitive. (which we both feel it is!!)
Paul G
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Sign Up7:59 AM, 14th September 2013, About 11 years ago
Reply to the comment left by "Antony Richards" at "21/08/2013 - 21:40":
I have a wide variety of tenancy agreements all periodic. They started in most cases when I was a novice landlord. Some are weekly, four weekly, state a day per week or are monthly.
From my experience if a judge needs to consult a calender you'll have to attend court to explain the technicalities. In short anything other than a monthly tenancy will involve half a day in court or a very precise explanation of the dates used in the n5b form.
"top tip issue monthly tenancies"
In a nut shell monthly periodic tenancies run from day of the month on the agreement to the day before the following month.
Easy case -
6 month tenancy starts 01/02/12 rent payable monthly in advance. 27/9/13 you decide to evict. If you deliver the eviction notice in person same day, 27/09/13 is valid service date (though its advisable to have a witness). If you send via registered post service is deemed as 3 working days later (keep receipt).
Date of service starts the clock, the S21 eviction notice should be dated plus 2 months plus up to the day before the rent is next due.
Therefore if you serve in person the date on your S21 notice should be 27/9/13 + 2 months (27/11/13) + day before rents next due = 30/11/13.
If you post 27/11/12 (this is a Friday), service is deemed to take place on Tuesday. Your date on the S21 should be 01/10/13 + 2 months (01/12/13) + day before rents next due (31/12/13).
Be warned the tenant is entitled to the use of the property for all of the last day of the date of the notice and could in theory move out at 5 to midnight. It's therefore far safer to say you require possession "after" the S21 date rather than "on" the date.
Feel free to PM me for more complicated cases ..... been through most of them.