Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
MoodyMolls
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Sign Up14:38 PM, 20th November 2018, About 6 years ago
Yes the public are decieved by Shelter and its marketing . The other charities which run on very small budgets and are at the coalface of homelessness get very little and so deparately need the support .
If you really were a charity setup to help homelessness would you not want to work with the PRS who provide it?
Would you not want to work with the PRS so it was viable for them to take DSS.?
I always find this a strange one because landlords are accused of robbing the public purse on all the amount of benefits paid. But landlords do not get it tenants do and many tenants keep it. Also in many areas the housing allocation as been cut so low you cant afford anything decent.
This alone might push desparate tenants to the few rogue landlords with substandard homes as thats all they can afford.
Shelter need to report on all negatives because they would not be in highly paid jobs without it. Maybe thats why now they have turned on Letting agents to keep the money coming in from Government?
This black mould they like to report on and totally blame the landlord for did they get the landlords view. Did they consult a damp specialist because without this how can they show ads implying its the landlord?
Its not as though the PRS would not work with them for the good of tenants, unfortunately Shelter seem to support policies which increases the rent
Annie Landlord
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Sign Up16:08 PM, 20th November 2018, About 6 years ago
Shelter's attitude towards PRS landlords is shortsighted, ill-informed and inexcusable. Having said that, as a charity it is doing what all charities do. Below is some info from NSPCC (I worked for them for years) Many people felt, probably still do, that NSPCC should be providing homes for abused children and not spending so much money on fundraising. I was involved in a lot of those discussions. The point is, many larger charities have concluded they can best achieve their aims through campaigns and media activity. Providing direct services (eg if Shelter spent its money on bricks and mortar) only helps a small number of people. We may not agree, but that's how it is.
From NSPCC:
The fight for childhood is a joint effort, so we need to make sure that we attract, and keep, the best skilled and experienced staff.
"In our commitment to openness, we are disclosing salaries inline with guidelines set out by the National Council for Voluntary Organisations (NCVO).
Pay for the Chief Executive and each member of our Executive board is agreed by the Remuneration Committee. The committee is made up of members of our Trustee board: the Chair, Vice Chair and Treasurer.
Table of executive pay
During the financial year to the end of March 2017, the Chief Executive and board members were paid as follows:
Name Role Annual salary
Peter Wanless Chief Executive £170,000
Sherry Malik Director of Children's Services £129,000
Alison Jeremy Director of Communications £120,000
David Roberts Director of Corporate Services £131,000
Peter Watt Director of National Services £122,000
Siobhan Sheridan Director of People £110,000
Kate Stanley Director of Strategy, Policy and Evidence £77,000
NSPCC's income in 2017 was £127.4 million
Luke P
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Sign Up16:33 PM, 20th November 2018, About 6 years ago
Reply to the comment left by Annie Landlord at 20/11/2018 - 16:08Thanks for highlighting that, Annie...I say we avoid the NSPCC too looking at that!
Time charities became charitable once again and not one big advertising agency.
John McKay
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Sign Up17:18 PM, 20th November 2018, About 6 years ago
Reply to the comment left by Luke P at 20/11/2018 - 16:33
Good grief! £170k!!! I'm with you on that Luke. I wouldn't give them one penny now.
Gromit
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Sign Up19:15 PM, 20th November 2018, About 6 years ago
Whenever I'm approached in the street to donate, my first question is how much is the CEO paid? if over £75k I say charity begins at home - goodbye!
user_ 8640
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Sign Up19:34 PM, 20th November 2018, About 6 years ago
Whiteskifreak Surrey
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Sign Up19:35 PM, 20th November 2018, About 6 years ago
So - what role would the new NLA and Larry play in all this?
Jay James
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Sign Up19:53 PM, 20th November 2018, About 6 years ago
Shelter are publishing the worng company number on thier website. They state 1038133. This does not come up with any company. The correct number is very close to this, but who would know to search around for this? This sort of error by a large organisation in the public eye surely cannot be an unintended error. What have they got to hide?
Annie Landlord
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Sign Up20:37 PM, 20th November 2018, About 6 years ago
Reply to the comment left by Luke P at 20/11/2018 - 16:33
Haha:) I have no problem with charities paying salaries comparable with public sector roles. Private businesses with that sort of turnover pay a lot more. I guess the point I'm trying to get over is that we should be constantly explaining to Shelter why their anti PRS strategy is so damaging - with facts and statistics. Inferring that charities shouldn't pay comparable salaries to their directors or that they should meekly do what half a dozen landlords want them to do just isn't going to fly.
Big Blue
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Sign Up20:43 PM, 20th November 2018, About 6 years ago
Annie, you are absolutely correct in your assessment that big charities feel they achieve more by campaigning, and in all truth they are probably correct to think this. However...
The Red Cross actually buys blankets and gives them to people in crisis situations. It doesn’t ‘advise’ people where to get blankets. The RSPCA (lamentable bunch of mis-managed corporates though they are) actually give medical care and rehoming to animals, they don’t (just) ‘advise’ how to do this. The Royal British Legion actually pay rent arrears for ex-servicemen to keep them housed, not advise on how to pay their rent. Macmillan actually provide nurses for cancer care, they don’t advise how you can get one. See where I’m going with this?
It is true that however you come by housing, it is an expensive proposition, but Shelter could set up a Housing Association, build-to-rent, help its tenants claim benefits and actually make money on it. The real reason they will never, ever house anybody is because the moment a homeless charity hands over a set of keys they enter into an existential crisis. Unless they are truly intending to house their clients for free, indefinitely, they will sooner or later have to evict someone. The moment they do, they cannot be an effective homeless/advice charity as they are then contributing to the very problem they exist to assist with. Thus they will always bully and harass real housing providers, but will never do it themselves.