Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Lucy McKenna
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Sign Up14:14 PM, 28th September 2015, About 9 years ago
The amount your landlord can charge for a lease extension is calculated by a legal formula. The starting point is the valuation of your flat which would have to be agreed on by experts, or consent between you and the landlord to a figure. I found using the calculators on the following site produced an accurate leasehold valuation. The following link is free and they are very helpful but the site itself has the answer to masses of questions. Using the calculator figure is not compulsory if you can negotiate a price with the landlord. http://www.lease-advice.org
The Leasehold Advisory Service, is a Non Departmental Public Body (NDPB) funded by Government to provide free legal advice to leaseholders, landlords, professional advisers, managers and others on the law affecting residential leasehold in England and Wales.
Lucy McKenna
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Sign Up14:17 PM, 28th September 2015, About 9 years ago
link to full facts, very comprehensive and very useful.
http://www.lease-advice.org/publications/documents/document.asp?item=10
Nicholas Richards
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Sign Up15:03 PM, 28th September 2015, About 9 years ago
I can share my experience / rationale of buying a freehold last year. I have owned the ground floor flat for 15 years and the upstairs flat was for sale, and I bought it. Both flats are purpose built comprising a detached building of just the two flats with gardens and parking. A nice little package.
The flats were worth approx £170k each, on 78 year leases and I was paying £50 a year in ground rent. I received two lots of advice re the freehold:
1. You don’t need such a long leasehold for a buy-to-let mortgage so as long as you’re not thinking of living in or selling one of the flats, keep the money in your pocket
2. You’ll be kicking yourself in 10 years time when you want to sell one or both flats and paying a lot of money to extend the lease.
The freeholder wanted £13k and I ended up paying £10k. Overall, I’m really pleased I bought it however if I was buying it now, I would negotiate harder re your point “surely the lease is of little value to anyone but me?” Saying that, I think it was a fair price.
Graeme
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Sign Up15:43 PM, 28th September 2015, About 9 years ago
Paul,
I'll keep this simple.
If your freeholder is giving you the opportunity to purchase the freehold off him, whether it is a 50% share, or 100%, YOU GRAB IT WITH BOTH HANDS..! Such an OFFER, rather than fighting for it, is GOLDDUST.!!
You don't indicate where you are, but certainly £12K does not sound too unreasonable - however, LS's comments above are absolutely correct, so it may actually work out less.
The benefits of purchasing the freehold are several (It's more usual these days to have an equal share per flat rather than a single freeholder - so that you all have equal status/responsibilities - hence my reference to a 50% share). Firstly, amend all the leases to 999 years. Even when you own the freehold, the flats still have their leases so that everyone knows what the terms/conditions, rules/regulations /guidelines are that the property will be run by. Secondly, abolish ground rent. Thirdly, you remove the risk of a future avaricious freeholder in the flat below, or even an absent freeholder, who could make life awkward when you wanted to extend your lease etc. Fourthly, your lease is already down to 74 years. In 4 years time your flat will start to become unmortgageable - 70 years is the threshold that many lenders use. Fifth - your lease is below 80 years - you are already incurring "marriage value" into the costs of extending your lease or purchasing the freehold. This is all to do with the formulae of how much you will have to pay the freeholder. The shorter your lease becomes, the higher the marriage value will be, and the steeper the rate at which it increases. Sixth - the difference in cost of extending your lease, or purchasing the freehold is almost nil.....Need I go on.?
I have been through the process twice personally - both of them in East London. I had avaricious freeholders. Similar set up to yourself, but slightly different circumstances - 2 flats in 1 house, but the freeholder was a big property company. They tried to screw every penny out of me and my fellow leaseholder in the other flat. We got to within 3 days of an LVT hearing before they capitulated and agreed that our valuations were correct. My lease was down to 64 years and I had to pay £21K (2009), my fellow leaseholder still had 82 years so got away with £6K.! It was the best thing we did. We wrote ourselves new 999 year leases etc. as above. The final benefit was this - last year, 6 years later, I actually sold my flat - and the fact that it had 50% share of the freehold made a significant difference to the asking price and also to its saleability - people were falling over themselves for it and it went to sealed bids!
Good luck.
Lucy McKenna
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Sign Up16:17 PM, 28th September 2015, About 9 years ago
I like Graeme's reply. One big factor is you should do it sooner rather than later as you have missed the 80 year point and are now into marriage value. Property prices seem to be going up and will hopefully, for us, continue to do so. As the cost starts with the value of the property there is no time like the present.
mr buddah
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Sign Up17:41 PM, 28th September 2015, About 9 years ago
try and negotiate the price down but he does not budge then just accept his offer!
If you use the statutory route then the leaseholder pays the reasonable professional fees (solicitors + valuer) of the freeholder as well. The fees that I have been able to pass onto my leaseholders stretch the bounds of reasonableness, but they get paid!
Puzzler
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Sign Up22:04 PM, 28th September 2015, About 9 years ago
The new owner is probably (if they have their wits about them) going to want the situation sorted prior to or during purchase as they won't want a 74 year lease. This means their lease will be extended whoever has the freehold thus pretty much reducing its value to you. The sensible thing would seem to be to offer to buy the freehold jointly with the new owner as this will engage them in the upkeep of the building and halve your costs. I think you need to take advice as there are regulations which might apply.
It's possible the new owner will want to buy the freehold along with the flat but he cannot buy it by himself without you being notified.
Paul Baker
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Sign Up16:09 PM, 23rd October 2015, About 9 years ago
Thank you everyone for taking the time to respond and share your valuable advice, I really appreciate it.
So, really I have two potential situations which perhaps I and the current Freeholder are blurring into one as they are both interlinked.
Situation One is the need for a Lease Extension, Situation Two is the chance to purchase the Freehold.
Using the Lease Calculator which LS kindly linked to, I arrive at a figure of £7k-£8k however IF I am able to buy the Freehold on my own which will cover both the flats for £12k, this would seem reasonable as I would recoup a large portion of this when the other leaseholder wanted an extension.
As Puzzler pointed out, one would expect the new purchaser to want a lease extension prior to completion which would then reduce the overall value of the Freehold to me and so £12k would seem steep.
As the Freeholder owns the downstairs flat and has it up for sale would it not make sense for him to extend the lease himself thus increasing the value of his flat and at no cost to him?
Could he do this without informing me or without extending the lease on my flat?? - THIS IS THE QUESTION I WOULD MOST APPRECIATE AN ANSWER TO - Please!
So many different scenarios!
Can anyone, (Mark of 118?) recommend a solicitor who specialises in this area? I am in south Essex, I get on reasonably well with the freeholder but I feel sure he would be rightly taking advice too.
Thanks again
Graeme
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Sign Up16:22 PM, 23rd October 2015, About 9 years ago
Paul,
Yes, I believe that he could extend his own lease at no cost to himself and without informing you. It's his freehold, his lease so, to a point, he can do what he likes. Reference my long posting above - my lease was 64 years and the other flat was 82 years.
What he cannot do without informing you is change any of the specific details of the terms of the lease. Both leases must match/agree/ compliment each other as appropriate otherwise it will be impossible to manage the building or resolve any queries/disagreements.
I hope this helps.
Graeme.
Paul Baker
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Sign Up16:47 PM, 23rd October 2015, About 9 years ago
Reply to the comment left by "Graeme " at "23/10/2015 - 16:22":
Thanks Graham,
So you are saying that he can't change specific terms of the lease without informing me but he can change the term of the lease on his flat but not mine.
In which case, if he has half an idea, it would make sense for him to extend his own lease at no cost to him which will increase the saleability and price of his flat.
If so, this would leave me needing to negotiate harder on his asking price given that the price for a lease extension on only my flat is indicated at £7k-£8k yet supposedly the Estate Agent told him the Freehold is worth £12k (which perhaps it is/was if neither flat has had its lease extended).
Thanks again!