Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
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Sign Up16:53 PM, 8th March 2012, About 13 years ago
Mr Beige, Im just stating facts. in my and certain other investment areas LHA is considerably higher than PRS, simple as that. Are you saying that because im providing higher quality home than the council i cant ask for the "going" rate of LHA. im not exploiting the system, im simply asking for what the rate is, im providing a much needed service in my area. whats wrong with that
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Sign Up16:58 PM, 8th March 2012, About 13 years ago
Hi Joshriza, i think i might have seen where you have misunderstood how i got started. I was a high ranked cage fighter but never fought in UFC. i never made enough money from it (although irrelavant) i remortgaged my own property 7 years ago and built up a portfolio of property. i then started a Letting agency and NOT an estate agency, so ive never bought property ahead of anyone else or anything which you may suggest. i went to an estate agent put an offer in and bought a house, simple really. Moving on, i started Castledene with £500 e 1/2 years ago and we manage in excess of 1500. i have 8 agencies all bought with the cash flow the business produce. its sort of taking the gloss off the article really but i hop this has answered any doubts as the the morality of how i built my business
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Sign Up17:06 PM, 8th March 2012, About 13 years ago
30% higher return because that is what teh going rate is for properties in certain areas. like it or not thats the way the rates are set. it was even higher before the cuts last April. I and many other LHA landlords are not exploining the system, we are playing by their rules. Are you saying i should say "thanks Mr Council but the £100 per week you want to pay me thats far too much, just pay me £80 instead" come on get real. No one in their right mind would do that. if your frustrated at the way the system works dont blame the LL or Letting agents.
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Sign Up18:32 PM, 8th March 2012, About 13 years ago
I think people have missed the complete point of the article. Im not taking advantadge of the system, im playing by the rules presented to me by the government and the DWP. Like it or not we are a caring nation and we will always look after those less fortunate i.e. LHA. As too how profitable that will be in the future i cant say, but what i can say is that its very profitable now. Know one knows what round the corner, but with the amount of LL housing LHA tenants its big business and i intend to make the most of the situation. I call it business acumen not exploitation, which i find a ridiculous statement made by people not educated in LHA and the system. If people saw the type of people we help and the advantage we give them rather than dealing with the council and waiting for coucnil stock for up to 5 years, we wouldnt be having this debate. If people have a problem with the system thats fine, just dont blame some one who is playing by the rules and being successful at it just becasue YOU dont understand it
Jonathan Clarke
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Sign Up18:43 PM, 8th March 2012, About 13 years ago
I agree of course the council should be providing enough social housing. Yes they out source so to speak the problem to LHA landlords. Its less expense for them though not additional. I pay for the maintenance and all the admin. I think your beef should be aimed at the government policies not at LHA landlords. I didn`t actually say......
`
Jonathan Clarke admits he can spend less money because LHA tenants are too grateful too kick up a fuss.`
That kinda misrepresents me and my intentions I feel. It implies that I don`t look after my properties properly and I quash attempts by them too make their wishes heard because they should just be quiet and be grateful for what they have got..... It is the opposite. I bend over backwards to assist them. The overheads are less because their expectations are less and i manage it well. The relationship is symbiotic though. We chat it all through. I`m good to them and they are good to me. I am very flexible in how they decorate the properties. Many landlords will not allow what I let them do. I get some wacky designs as a result! I give them virtual freedom and a free hand and they willingly get stuck in largely at their own expense to make the house into their home. They in return dont trouble me as much for other stuff that they might have done. I give them freedom. I already have mine
Jonathan Clarke
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Sign Up19:01 PM, 8th March 2012, About 13 years ago
The relationship between councils and landlords is unfortunately weak but I can see hopeful signs it is gradually strengthening which can only be good. The council people I have dealt with agree it is just almost as if it is embedded in their culture to be suspicious of landlords and vice versa. Communication and liaison meetings will break that mistrust down.
. Fortunately the extreme abuses of properties are few and far between but the ones where it has occurred was a great learning curve for me in the early days. I`ve had drugs raids/ fires / petrol bombs the lot so I`m not phased by it. I adapted and extended my interviewing strategies at the start to learn the lessons from before. I dont have a clear distinction though between LHA and private tenants . I`ve had good and bad in both sectors. Sometimes everything is fine for a couple of years then maybe a nasty boyfriend may appear on the scene and spoil the status quo. Thats life. I just deal with it . Its the game I`m in
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Sign Up2:51 AM, 9th March 2012, About 13 years ago
I totally agree with what you do.
You are using the rules as presented to you.
The rules may be perceived as immoral.
So why don't the rules get changed?
I say exploit the system until the rules get changed.
Jealous people tend to moan but not do anything about it cos they don't know how to or don't have the resources to exploit the system.
Capitalism is inherently caused by exploitation of other parties.
It may not morally be the best system; but it is the only system that has been proven to work over centuries.
Now I don't mean unbridled capitalism.
Appropriate conntols must be enforced otherwise true human nature will come to the fore and that is not pleasant.
However all power to you in yor manipulation of the system.
I wish I could be you.
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Sign Up9:03 AM, 9th March 2012, About 13 years ago
Sorry Mark if I got the wrong end of the stick. I fully understand yields can be much higher in LHA properties for the reasons you have succinctly described. However the article said "rents" were up to 30 % higher. It is that phrase which got me going!
Mark Alexander - Founder of Property118
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Sign Up11:23 AM, 9th March 2012, About 13 years ago
Hi Mr Beige
Thanks for that, no apology necessary though, this is a professional debate, exactly what Property118 was created to facilitate.
I can see the point from both perspectives. For JP, the rents may well be 30% higher than the property could be rented for privately as the private tenants will want a discount if they are to live somewhere less convenient, even if, as in my example, it's the same house just a mile down the road. However, for the Council, the rents are set based on the average for the area, which may well overlap two identical houses a miie apart. An example of that was given by a previous commentor on this thread. LHA rates in Haverhill and Cambridge are the same but the difference in capital value can be enourmous, and so can the rents to private tenants. JP's skills appear to be to capitalise on these anomolies.
So many comments and this is just the introduction!
It's exciting to think how much attention these articles will receive when JP starts to put some meat on the bones. Remember, I've already read them so I know what's coming 😉
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Sign Up16:01 PM, 9th March 2012, About 13 years ago
Hi Mark
Thats correct, you cant set LHA rates street by street so they are obviously set by a larger area. In Certain localities you can have large properties that attract higher LHA rents and yet nearby you can have the smaller terraced properties, but are also lumped in with the higher LHA rents. In some areas "rents" are 30% higher, im not going to apologise for it or change facts just because some people got "going" becasue of it.
Can wait to see the reaction we get when they get past the introduction 🙂