Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Puzzler
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Sign Up7:57 AM, 27th January 2016, About 9 years ago
Hi Sam, this is very interesting as I have a very similar situation. I assume your benefactor (parent or whoever) converted the building, sold one flat and left the remainder to you?
Extending the leases has no effect on the freehold. It will save costs to do them all at once.
I'm not sure what you mean by "the value be consolidated"? It is owned by a separate legal entity, the management company. Why would extending the lease change that? Unless there is a change in the legislation which is always possible. Once the lease is extended its residual value is negligible anyway.
I don't have a management company but it will make things easier should you wish to sell one, or even buy the outstanding one. There are rules to follow and since you're new to this, I suggest you try a block management agent. Whereabouts are you? Not sure if private details are allowed on here but assuming they are, my email is rannd@hotmail.co.uk
If you're serious about doing it yourself there are some free or reasonably priced courses which I plan to do, the free one is run by IRPM, see their website. I also inherited an agent but it doesn't hurt to understand what they're doing. They charge about £200 pa per flat (although might be more in London, and with a small block - economies of scale and all that).
@ Section42
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Sign Up10:35 AM, 28th January 2016, About 9 years ago
IF you own the freehold but are selling a lease extension one flat (who does not own a share in the freehold) then this does affect value as you are transferring value out of the freehold to the flat owner on the sale of the lease extension.
Once you have done that the freehold still has value but (if all the other leases are extended - and presumably you are not going to charge yourself to do this) then once they are 'long' 999 or similar then there is little residual value left in the freehold *(unless there is other development potential)
The other thing to think about is tax - as if you have left it a long time before extending the leases then there is a risk that there could be a charge to CGT on the disposal when you extend your own leases - even though you own the shares in the company. This does depend on the values etc
Puzzler
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Sign Up9:31 AM, 31st January 2016, About 9 years ago
Interesting point about CGT.
Renovate To let
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Sign Up15:32 PM, 31st January 2016, About 9 years ago
Given you now own 3 of the 4 "beers" in the 4-pack and also the company that owns the "wrapper" I would take a long hard look at the whole building and work out how best to maximise value.
For example, can you get more bedrooms, or more flats out of the roof space or by adding a storey to the building? Is there room to extend sideways or backwards to do the same?
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Sign Up0:02 AM, 6th February 2016, About 9 years ago
Reply to the comment left by "Puzzler " at "27/01/2016 - 07:57":
Thank you all for your comments. The property was converted by someone else in the eighties and I purchased the 3 flats and freehold one at a time. The management company that owns the freehold was already set up with 4 shares when I bought it about 10 years ago. My ex partner managed it for the last 10 years ... but now I have to do it and I am a novice at this side of things.
I have agreed to extend the lease (on the flat I don't own) for 90 years with peppercorn ground rent. Presumably his share of the freehold still has some value - though there's not really any reason for this leaseholder to purchase a share of the freehold (unless he's really unhappy with how I manage it). So I'll be left holding the Freehold and have all the responsibility of maintaining the block. This would be OK if it's just for the flats I own, but having another leaseholder to answer to seems to come with lots of codes of practice for serving notices, budgeting and accounting for everything etc.
I have other flats that use managing agents but they charge a minimum rate which is not economic for just 4 flats (and you end up chasing maintenance up all the time anyway!) Their main advantage seems to be to deal with all the legal responsibilities.
My comments about consolidation refers to some mortgage companies who keep any capital left from a sale (after the mortgage has been paid) to reduce other mortgages in your portfolio. This is what was making me think twice about extending my 3 leases. If I needed to re-mortgage then I would need to extend. If I did, I presume I wouldn't charge myself to do it as this would make a taxable capital gain? Is this right? Should I do them one per year? I am not sure what '@section42' meant by 'on the disposal' .
There is a nice loft space which falls under one of my leases so I did have an eye on that but this would be new territory for me and I am not sure if the rental increase would make it worthwhile.
This freehold was purchased for £5,000 (10 years ago) and the lease extension is being purchased for £6,000. Further advice on CGT would be very greatly appreciated.
Also, what would happen to the freehold if 999year leases were granted? Do you just 'give' a share of the freehold company to each leaseholder? Maybe I should have offered a 999year lease?
I have another freehold with 8 leaseholds of which I own one. Only one leaseholder can afford to extend. I presume it is better to extend than offer a share of freehold? I suppose its possible to end up with some having a share of freehold and others having a lease extension! What are the pros and cons please? Your comments are much appreciated.
S.E. Landlord
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Sign Up15:10 PM, 6th February 2016, About 9 years ago
A premium of £6,000 sounds cheap for a 90 year lease extension but this obviously depends on the current ground rent and years to run on the lease.
The lease extension only needs to be at a peppercorn if being extended under statutory terms. If by mutual agreement it could still include a ground rent, perhaps different amount to the existing ground rent with provision for it to increase.
If renting the properties it is worth owning the freehold as some freeholders charge every time there is a change of tenant - worth checking what the lease says on this.
As to tax treatment of the lease extension premium it depends if held individually or via a limited company, if the latter, I think it would be subject to corporation tax. Suggest you talk to your accountant.
You should be able to find an agent that would manage small blocks for a reasonable fee - probably £150 - £200 per flat which could form part of the service charges.
I think it would be worth trying to buy the lease of the fourth flat and then you could look at revising all the leases to provide for a ground rent. It would also mean you would be able to extend the property without the fourth leaseholder objecting.
S.E. Landlord
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Sign Up15:36 PM, 6th February 2016, About 9 years ago
In addition to above, if you took the opportunity to revise the wording of the leases you could include provision for all leases to contribute to the running cost of a company which owned the freehold. Perhaps update all leases to reflect what would be included in a new lease today.
The wording of the leases can be amended if the lease extensions are by mutual agreement rather than statutory terms.
Puzzler
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Sign Up16:20 PM, 6th February 2016, About 9 years ago
Leases generally do provide for the costs to be borne equally. If there are 4 shares (one per flat), how come you ended up with all 4? Why does the fourth leaseholder not have that share?
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Sign Up17:00 PM, 6th February 2016, About 9 years ago
Reply to the comment left by "Puzzler " at "06/02/2016 - 16:20":
Thank you Puzzler, Renovate to Let, @section42 and SE Landlord for your comments. I am beginning to get a grasp on this!
When I purchased the freehold 10 years ago, the 4th leaseholder did not want to buy their share so I bought the whole thing. The company that owns the freehold (4 shares) is a limited company.
We have agreed the lease extension without a section 42 statutory notice. My solicitor will be updating the lease to bring it in line with modern leases. We have yet to discuss what to do with my 3 leases.
If I wanted to convert the loft or extend, can one leaseholder prevent it (assuming I have planning permission)? ie 25% of the leaseholders. This question affects another property I have. Does anyone know how many leaseholders, who all have a share of the freehold in this case, need to agree in order for an extension or loft conversion to proceed? .... or disagree in order to prevent it?
S.E. Landlord
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Sign Up8:36 AM, 7th February 2016, About 9 years ago
Reply to the comment left by "Puzzler " at "06/02/2016 - 16:20":
The lease would provide to share the cost of managing the block but not necessarily the freehold company. If there is to be no ground rent to cover the freehold company's cost then provision should be included in the lease to cover this. Different shares could be issued for the three flats and for the fourth flat.
As I said above cost of lease extension looks cheap and may be worth obtaining a formal valuation, at leaseholder's cost, and including ground rent in new lease.