Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
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Sign Up6:00 AM, 25th August 2012, About 12 years ago
Well done! It's about time Landlords started taking control. This county has molly coddled tenants for far too long.
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Sign Up9:08 AM, 25th August 2012, About 12 years ago
On conviction for unlawful eviction or harassment, the court may impose a
fine not exceeding level 5 on the standard scale (currently £5,000)
and/or six months imprisonment for summary jurisdiction.
If tried on indictment, the court may impose an unlimited fine and/or two years’ imprisonment.
but,.....
The Criminal Law Act 1977 also creates an offence where any person,
whether or not the landlord, uses or threatens violence against either
people or property in order to gain entry into premises. However, an
offence is committed only if the person seeking entry knows that there
is someone present on the premises at the time of attempted entry, and
that that person is opposed to the entry (section 6).
This is
punishable with a fine not exceeding level 5 of the standard scale (up
to £5, 000) and/or a sentence of up to six months imprisonment.
Looks to me like the Tenants left of their own free will, No case to answer !!!
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Sign Up13:27 PM, 25th August 2012, About 12 years ago
I probably would have done the same given that these foreign lads probably didn't have the funds to hire a solicitor to defend their position against the landlord. At the end of the day, all a landlord wants is his rent paid, his property respected, and that his tenants don't cause argo with the surrounding neighbors. Good calculated risk to take. Armella
Recardo
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Sign Up22:51 PM, 25th August 2012, About 12 years ago
landlords take a risk by buying a property & then letting it out. We still have to pay the mortgage even if the tenant does not pay the rent.
There was a new conversion of 4 flat in an old building, th building was mostly knocked down and rebuilt. The 2 upstairs flats were mor expensive and larger than the ground floor flats.
I brought one & lent my kids the deposit for the other one on the first floor. All went well for a few years, then my kids got tenants through an agency that are suposed to do all the checks, I instructed them and have used them before & (still do).
A young couple move in and after a couple of months faild to pay the rent, The couple in flat 1 & 2 ground floor had called me as I manage the building for free, they are retired brought their flats and haven't a clue. they said there was comings and going all night, noise and parties etc. As pensioners they did not feel safe.
I called th guy on a tuesday and said it is my kids flat , they have to pay the mortgage and you have to pay the rent. If it's not in their account by thursday I am comming to through you out on Saturday.
He says i know my rights you can't make me leave for months. I said it's not my flat, don't care about a morons rights pay the rent or I will see you on saturday. I will be there at 9 0/c if you are still there you are going head first down the stairs or through the window, no one messes with my kids. He said he will be waiting for me & I couldnt care.
Got there 8.45 am on saturday as no rent was paid, and they had gone.
I might have gone to prison & he may have ended up in hospital if lucky.
The law is an ass pay the rent or live with family or in a tent.
Joe Bloggs
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Sign Up7:21 AM, 26th August 2012, About 12 years ago
the landlords were heros. i dont think there was an illegal eviction...the tenants were politely asked to leave and they agreed.
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Sign Up12:35 PM, 26th August 2012, About 12 years ago
These circumstances have been got away with because the tenants were not aware of their rights.
If I was one of those tenants I would have told the evictors to F--- Off.
If they attempted to force me out or change the locks when I was out then I would inform the police that I had been illegally evicted and I was breaking into my the rental property and would change the locks again.
The police would be obliged to ensure that that I was able to come and go from the rental property until a bailiff enforced an eviction order.
It is of course scandalous that a wrongun tenant like me could work the system to that extent.
That however is the reality of the law.
These evictors were very lucky they were up against ignorant tenants.
I'm sure if they went to their local TRO and came up with a TRO like BRL then the evictors might find they would be facilitiating access to those evicted tenants double quick or Ben would be forced to commence legal proceedings against the evictors.
I don't think the careers of the cops standing by whilst the illegal eviction was carried out will be enhanced by their taking no action to prevent the illegal eviction!!!
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Sign Up13:38 PM, 26th August 2012, About 12 years ago
I wholeheartedly agree with your actions.
I wouldn't have the bottle to do what you have done.
I have too much to lose if I had a criminal record.
But messing with a man's family is not something to be done lightly, something this tenant worked out; which accounted for his absence.
When It comes to families the old red mist, justifiably can come down.
I think this tenant got the message and disapppeared.
It is however outrageous that the law protects these s---bags from justice.
The law protects them from complying with the terms of their AST contract and can cause massive detriment to LL who are normally perfectly law abiding people.
It just sticks in the craw that tenants can basically stick 2 fingers up at the LL and the LL is stuck with following the civil eviction service.
Such delays could bankrupt a LL whilst the tenant just walks away with no detriment to themselves.
They can steal, and cause damage at the property and the police will take no action as they will say it is a civil offence!!!!
There should certainly be an amendment to the law to ensure that a non-rent payer is regarded as a squatter and may therefore be removed from the property forthwith, unless they can prove to the police that they are up to date with the rent or that the LL does not require the tenant to vacate following due noiice via Section8 or 21
John Curtis
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Sign Up22:03 PM, 26th August 2012, About 12 years ago
In other countries if you do not pay your rent your out, no section 21 or 8. Just notice to pay or leave, the police will help. Also if you don't pay your services bill they cut you off, no water, no electric and don't think you can just walk away because your identity number is recorded and the law follows you, No escape.
Pity it doesn't happen in UK.
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Sign Up0:08 AM, 27th August 2012, About 12 years ago
The actions may be slightly questionable in law but the law, as it stands does nothing to assist Landlords in moving on Bad Tenants quickly. There is ever growing legislation to protect tenants which is fine, however it is about time that the scales were balanced a little.
Another facet that is alied to this is that it is so easy for bad tenants to "hide behind" the Freedom of Information Act.
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Sign Up11:26 AM, 27th August 2012, About 12 years ago
I too have let out to people who on the face of it seem fine but then are not. one thing i have on my tenancy agreement is a clause that says i am resident in the property. this then gives me different rights to eviction. worth considering