Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mike D
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Sign Up22:57 PM, 13th July 2017, About 7 years ago
Reply to the comment left by "Pamela Potter" at "13/07/2017 - 12:39":
Maybe you should publish it here Pam, so others can write also
especially the contact addresses for people to write too!!
I wrote to IDS and copied housing minister in, had my second letter from HMRC telling me the party line of 1 in 5 etc....
I had previous communications back via my MP, who we lost at the election also quoting a standard party line. No change i think till they see the dire impact they have caused.....but at least we'll have fort it and proven the new reality they are facing.....
Jennifer Aniston
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Sign Up8:39 AM, 14th July 2017, About 7 years ago
Bit uncomfortable posting it because it's such a personal letter but I do think it's time that we change our narrative, so what the hell. Clearly objecting to the fiscal logic and the impact on our own businesses has had about as much impact as the tobacco companies complaints about an increase in VAT on fags. Nobody cares if we don't make money.
For this reason, I strongly believe that we now need to focus our communications on the impending human tragedy that is about to unfold. This is just my opinion but I think letters should now include real life examples of tenant evictions, the human stories of tenants who are being abandoned by the system and the more human side to the impact of Section 24 on both tenants and landlords. I tried to do that with my change.org petition but clearly didn't do it very well.
I didn't consider for a minute that I'd get any response from Downing Street but when I worked in a big corporation, if I sent an email that I wanted to be actioned immediately I would always copy in the company directors. The logic being that the management below are far more likely to take notice as an arse covering exercise. So am hoping Caroline Dinenage, MP and Alok Sharm, seeing the PM's name will have perhaps taken a little longer to read it.
"Dear Mr Duncan Smith
Firstly, I would like to thank you for speaking out about the obvious fallout to the housing sector from Section 24. A lot of energy has gone into trying to find a way to get the government to reflect on this and look at the longer term impact rather than the short term money generating strategy that it almost certainly was. So far we have not succeeded. My local MP's response below is the standard email sent to most landlords from their MP's. In light of this frustration it was like finding a watering hole in the desert when your article appeared in The Sunday Telegraph.
I will not repeat what I know many of my fellow private sector landlords has communicated to you but, if I may, I would like to share with you my story so that perhaps you can get an idea of the potential damage Section 24 is likely to cause, not just to landlords, but also to the most vulnerable in society.
Last year when I sent my angry email below to my own MP Caroline Dinenage I had sixteen properties. Fortunately, I have had a couple of tenants leave of their own accord and have sold those properties so have not had to suffer the horror of informing tenants that they have to go. I now have fourteen.
Of those fourteen properties, two are occupied by vulnerable adults who are long term unemployed - one a family of five with both parents having mental health issues and one is a man on his own who is clinically obese who rarely leaves the house.
I have five properties with single parents (one Mum and four Dads) who have their incomes supplemented with Family Tax Credits.
I have two professional couples who are trying save for a mortgage.
The rest are couples who are working on minimum wage (carers) or just above (catering).
Absolutely none of my tenants are in a financial position to buy my properties from me which makes a mockery of the government's assertion that the point of Section 24 was to level the playing field for first time buyers. Even if it were true clearly no provision has been made for those being evicted from those houses. When I sell they will be scrabbling around the limited rental options left and, without doubt, be paying a lot more for it than they are currently paying me. The majority of them will be going straight to the housing department for a solution. There isn't one.
I have already been contacted by Gosport Council and offered £1,000 as an incentive to take on more benefit tenants but it is just not financially viable. I have heard stories of councils offering to find tenants, do all safety checks and take on the ongoing maintenance of properties for private sector landlords if they agree to take on housing benefit tenants, such is the council's desperation to keep the private landlords on board.
I could put up the rents but my tenants are absolutely not in a position to take on those increases without suffering and I do not want that on my conscience. They are already living hand to mouth. I cannot put their rents down because of the stress tests put in place by the mortgage companies and Section 24.
I have looked at incorporation but the only financially viable way around that would be for me to form a partnership. My husband passed away at the end of 2011 and my children are not involved in the business. There are no options for me to form a partnership. The cost of incorporation for individuals when you consider the Capital Gains Tax when I sell to the company and Stamp Duty Land Tax when the company buys the properties is prohibitive and it would take the rest of my life to claw that money back through rental profits. So it's a pointless exercise for me.
I am also heavily leveraged which means I will almost certainly, by year four, be paying more tax than I earn. Not sustainable.
The other thing to consider is that this will also artificially catapult me into the higher tax bracket.
I am a fully qualified psychotherapist and last April set up a volunteer group at my local GP surgery. In exchange for free room space and supervision costs I have been able to organise volunteer counsellors (in their final year of training) to take on patients with emotional issues who are referred by the GP. This is very time consuming, albeit rewarding and is funded totally by myself. So far we have provided effective emotional support to over 150 NHS patients (for free) and have supported four trainees to achieve their full qualifications. We are currently interviewing our next intake of students. Exciting times. I am extremely proud of this and had been planning to approach more surgeries and to try to find some funding so that we can perhaps train even more. They are much needed.
But this will all have to stop as I will need to find full time employment.
I can try to supplement my income by setting up in private practice. However, the running costs of doing this (the going rate in my area for a therapist is £30.00 an hour) plus the 40% tax would mean that I actually earn less than minimum wage.
I also work part time at a Higher Education College where I teach counselling skills to new trainee counsellors but, again, the higher tax bracket would put me on less than minimum wage. So I would have to give that up too.
I could go and live in Malta but I would be separated from my children and they have already lost their father so why would I want to do that?
This is just one person's story Mr Duncan Smith but I can assure you that there are many thousands of landlords out there with their own stories about to begin the traumatic process of selling up and evicting tenants. I hope it has helped to give you at least a small insight into the extent of the ripples that Section 24 is going to have on society. Gosport is already a struggling area with high unemployment and a lack of social housing.
The government aren't just throwing the baby out with the bathwater, in my case they are throwing out 26 adults, 12 children, 4 dogs and a rabbit!
Aside from the obvious devastating effects to my business and my career, the more important question for the next housing minister is 'Where are you going to house these people?'. Did they learn nothing from Ireland in 2009?
Thank you for your time.
Yours sincerely"
Haven't heard from Alok Sharma yet but have heard from Caroline Dinenage yet again asking me for a breakdown of the tax implications but I'm not sure I can bothered to put in all of that work only to get the '1 in 5' letter from the Treasury. Again!!!
Heather G.
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Sign Up9:31 AM, 14th July 2017, About 7 years ago
Great letter Pamela and I'm saddened to hear how badly affected you and your tenants will be. I agree that sending real life examples should be more effective in getting the message across. I am in the process of writing to IDS but only have one property so can't give such powerful examples. I wish you the best of luck in finding solutions that minimise the devastation S24 could bring.
TheMaluka
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Sign Up9:34 AM, 14th July 2017, About 7 years ago
Reply to the comment left by "Pamela Potter" at "14/07/2017 - 08:39":
Excellent letter Pamela.
I attend the landlord meetings of many local Authorities in my vicinity and at each I have asked the question you posed ‘Where are you going to house these people?’. I have yet to receive a coherent reply.
Jennifer Aniston
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Sign Up9:51 AM, 14th July 2017, About 7 years ago
Reply to the comment left by "Heather G." at "14/07/2017 - 09:31":
Thanks Heather.
I will begin selling off some and paying down mortgages on others so I do have an option but the value of my properties hasn't gone up so much and I'm tied in with most mortgages until 2021 which means I can only pay off 5% a year on each without incurring Early Redemption fees so that isn't going to happen overnight and certainly not within four years. I didn't include that in the letter because, quite frankly, the letter was long enough as it was!
I am still convinced that once the mainstream media get hold of this and start challenging the government openly with the arguments that we've been using for lord knows how long, it will be withdrawn. Following Ireland's example, I'm thinking two years. Here's hoping.
Heather G.
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Sign Up10:56 AM, 14th July 2017, About 7 years ago
Hi Pamela, I wonder whether it would be a good idea to send a copy of your letter to the Sunday Telegraph? As they originally published the story they have a bit of a vested interest in following it up. Yours is such a powerful example of how the "one in five" is not minimal at all, but a wide an profound impact on society as a whole. Heather.
john mcghee
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Sign Up13:00 PM, 14th July 2017, About 7 years ago
As a landlord in the mining area of Doncaster l find it hard to understand why all the fingers are pointed at us, l am an ex-miner who is trying to do good and offer rented houses at reasonable (not extortoinate ) rents. I am trying to make ends meet because all the benefit cuts have made an impact on my tenants. I have tenants who have only benefits to rely on for rent payments and they are being hammered by this tory government, which may l say is not un-common. I have tried lowering rents, yes LOWERING, and still l struggle. like many of my partners as land lords we do not put rents up just to make money we are trying to make a living. To put matters straight l have never yet in almost 8 years increased rent in any of my properties. Leave us alone!!!!!
Mike D
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Sign Up13:11 PM, 14th July 2017, About 7 years ago
Excellent letter Pam, i agree with you, the government are not in listening mode, its another U turn, another tax problem and nothing is going to happen till they see the direr results of their actions...then and only then will we see action or repeal.
I've had 2 responses from HMRC already...1 in 5 blah blah blah, i actually suggested that local councils should start to do long term deals with Premier Inn's to house the homeless and evicted from Landlord sell offs.....same question where will you house potentially 1m people of 4.5 million homes when the 1 in 5 have no where to go?
Any fool knows that a premier for a week is more than the rent of a months house......emergency budget required to fund mass homelessness!!
I have just written my 6th email this morning to my new Labour MP with different tones of affordable housing, increased rent to market rates 10-14%, homelessness etc etc
We can only keep the pressure up and write to as many who will listen, i have offered to sit down with MPs to explain, but they are just passing on communications to HMRC for the standard letter.....those that don't listen, often struggle to come to terms with change and the effects of it, as a result, they suffer harder once the position is too late and disaster is on them.
Jennifer Aniston
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Sign Up14:21 PM, 14th July 2017, About 7 years ago
Reply to the comment left by "Mike D" at "14/07/2017 - 13:11":
Maybe we should all sell up and invest in Premier Inn for the next few years?
Gary Dully
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Sign Up17:52 PM, 15th July 2017, About 7 years ago
Reply to the comment left by "Pamela Potter" at "14/07/2017 - 08:39":
Maybe we should do a letter titled,
Only one in 5 Tory MPs will have a job if this isn't scrapped!