Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
AnthonyJames
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Sign Up19:50 PM, 5th November 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "05/11/2013 - 19:29":
Hard luck Mark. You could easily have been outbid by a residential buyer with the same idea: they would win over you because they would save money by actually living in the bungalow and refurbishing and maybe extending it gradually, with the development plot as a bonus on the (literal) side which will go to paying off the mortgage or be a buy-to-let investment for their retirement. Or I've lost out to a builder who was prepared to accept a lower margin because he'd just built out his last house and needed to keep his lads and other family members employed: it can be surprising what margins people are prepared to accept as long as they can keep working and pulling in an income, even if they're not making much of a profit.
Ed Atkinson
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Sign Up23:40 PM, 5th November 2013, About 11 years ago
Reply to the comment left by "Tony Atkins" at "05/11/2013 - 16:34":
Thanks Tony, that's a comprehensive and very useful response. It completely clarifies matters for one potential project.
Cheers, Ed
ilc72
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Sign Up17:44 PM, 16th January 2014, About 11 years ago
Hi Tony
I am looking for guidance as to a solicitor to setup a Deed of Trust transferring beneficial ownership for a couple of existing BTL properties and two more I am hoping to purchase this year.
I am also looking for an accountant experienced in handling a Limited Company with such assets.
I see you have mentioned doing this yourself and would appreciate your advice for a new property investor.
I have researched the advantages/disadvantages of different approaches and read a book by Carl Bagley on the subject which has convinced me this is the route to go down.
Any help you could give would be gratefully appreciated.
Regards, Ian
Mark Alexander - Founder of Property118
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Sign Up18:03 PM, 16th January 2014, About 11 years ago
Reply to the comment left by "Ian Clifford" at "16/01/2014 - 17:44":
Hi Ian
The accountancy firm that I use specialise in working with people like you and I, i.e. property professionals. They are based in Norwich but have client nationwide.
They also have an awesome legal department which could deal with your Deed of Trusts to transfer beneficial interests - the link to Property118 member profile of the chap who looks after me is >>> http://www.property118.com/member/?id=452
.
AnthonyJames
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Sign Up0:20 AM, 17th January 2014, About 11 years ago
Reply to the comment left by "Ian Clifford" at "16/01/2014 - 17:44":
Hello Ian,
I would recommend looking in your own area as I find it helps to be able to meet your solicitor and accountant and get to know him/her, rather than deal with a nationwide firm that claims to have expertise; I'm sure Mark's people are fine but Norwich is too far away for me and I would get nervous talking with someone purely over the phone or by email.
I would ask around other landlords and estate agents in your area, especially those who deal with professional landlords and/or developers, to see who they recommend. Local reputation has real value, provided the firm hasn't become complacent and over-full of itself. Gather some names, then have a chat with them and see who articulates themselves best and seems most on the ball for your particular situation.
Mark Alexander - Founder of Property118
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Sign Up7:55 AM, 17th January 2014, About 11 years ago
Reply to the comment left by "Tony Atkins" at "17/01/2014 - 00:20":
Hi Tony
How often do you actually meet your accountant?
I probably only need to meet mine once a year, even though they are only up the road. Everything else is done by phone or email and I find that far more efficient.
I still used the same accountants when I was living in Florida.
For me, it is far more important to use a specialist firm. My accountants are landlords themselves and have been in business longer than I have. If it meant a day out and a long drive every now and again I'd still consider that to be very worthwhile.
There is merit to what you are saying too though, if there is a very good firm in your town of course. The other issue is cost, very good firms tend to charge a lot more. The one I use is based in Norwich and deal with landlords, hence their fees have to be very competitive LOL
.
Theodore Clouter
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Sign Up16:11 PM, 17th January 2014, About 11 years ago
Hi Tony (and the forum).
This is my first post and a question of liability..
Subject: Gas: Who is principally accountable for damage?
I recently had the misfortune of discovering an un-metered live supply at the rear of one of my properties undergoing an extensive refurbishment to bring up to a lettable condition.
The work has involved re-pointing both front and rear elevations of the mid terrace property.
There is a gas meter to the front of the property with a live supply. There was a metal pipe on the rear of the property which is unconnected and capped inside the property.
Said pipe was in the way for re-pointing, and was cut for removal, except it quickly became obvious that this was an un-metered live gas supply.
I called the gas board and find it difficult to accept liability for the cost of making safe the un-metered supply to the rear of my property when my registered metered supply is at the front of the property.
Particularly worthy of note is the fact that on an earlier project in Barnsley which had no meter, I had a hell of a job getting a meter fitted. An engineer was sent to carry out a live/dead test and was surprised to find a live supply as the property had been vacant for some time, telling me that as a matter of good practice the gas supply is cut off to vacant properties for safety.
So returning to the subject of a disused, unregistered un-metered live supply to the rear of a property. Regardless to the fact that I am responsible for cutting the pipe it is my thought that it is the negligence and mismanagement of the gas board that has lead to this loss - a loss which they *should* have already suffered had they been following good practice with respect to a long term unused supply.
Any thoughts and legal jargon to support or otherwise my argument will be gratefully received.
From a construction point of view under a CDM type arrangement the Gas board would be held accountable should there have been a disaster as they are responsible for the pipe, maintenance of and damage to, also it would be deemed as reasonably practicable for them to have made a better job of ensuring that such an accident would not be able to happen, ie capping disused supply pipes below ground level.
Kindest regards
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Sign Up22:49 PM, 17th January 2014, About 11 years ago
Tony,
Very kind of you to offer your advice, which I would like to take the opportunity to tap in to.
I recently purchased a bungalow along the lines of Mark's description - derelict suburban bungalow, full refurbishment adding 20% floor space (extension), sell on.
Although in my case, let out whilst I seek planning for a new build bungalow at the bottom of the garden.
Tony, could you recommend a planning consultant that I could employ to assist me with the project? It's in the Milton Keynes area, if relevant.
I bought the plot with a view to making a small profit on refurbing the existing bungalow, upgrading and enlarging from 2 beds to 3 and a speculative punt on planning for the new build (with some sensible research).
For further clarity: The existing bungalow fronts onto a main road, the rear garden extends 54m backing onto a quieter road with 12.2m rear frontage. This road although adopted was built by a well known national developer as part of a 100 property development completed a few years ago. I of course want to create access via this new road.
Which professionals would you use to help gain planning for such a site?
I would be grateful for any advice.
AnthonyJames
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Sign Up8:58 AM, 18th January 2014, About 11 years ago
Reply to the comment left by "Theodore Clouter" at "17/01/2014 - 16:11":
Theodore - presumably you don't know the history of this pipe, and there are no comparable situations in neighbouring properties? Quite possibly the original supply was at the rear, and for some reason it was moved to the front, and utility company safety policy at the time said it was acceptable simply to cap off the old pipe above ground level. I presume also you can't find a use for this unmetered supply, for example if you ever wanted to split the property into flats, this could become a new metered supply for one of the units.
I have had a similar situation, which I discovered when demolishing a house to replace it with two new ones last year. There was an unmetered supply in my garage that I had never noticed before. Maybe I was just lucky, but my gas infrastructure company made no charge to cut this back and cap it off underground: they said it was a safety issue and "one of those things" that cost them money tidying up old supply issues.
However, whatever the rights and wrongs of this situation, ultimately this unmetered gas supply is on your land and you want to get on and finish your refurbishment. I think the simplest answer is simply to pay up and get the problem fixed; they will probably just cut the pipe to below ground level and re-cap it, so I don't imagine it will be that expensive. You may be able to save costs by excavating and reinstating the ground yourself, as I know to my cost that utility companies charge a fortune for a man and a spade: you're usually far better off to do most of the work yourself, so all they do is deal with the gas.
If you want to pursue the issue of cost reimbursement, have you tried OfGem? This is the national regulator that is meant to defend customer interests in the areas of gas and electricity distribution, so they should be able to advise further.
AnthonyJames
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Sign Up9:35 AM, 18th January 2014, About 11 years ago
Reply to the comment left by "martin wheeler" at "17/01/2014 - 22:49":
Hello Martin, It sounds like you have a nice project here: the access at the rear is crucial for the new bungalow. Are similar projects viable with the neighbouring properties? You may find it worthwhile to scout out your neighbours' views, although it may draw you some flak because they've already been approached by the national developer and are wedded to their back gardens, in which case you become a "garden grabber" in their eyes. The reason for considering a larger scheme is that you might be blocked with a single property because you are perceived as creating a new building line, and your local authority may discourage such scattered backland development. It all depends on the local circumstances and policy, but you may have more success if you (with others) went for three or four new houses in a line.
It definitely helps to have a planning consultant who knows your area, and since I'm not familiar with Milton Keynes, I suggest you ask around: try architects, though they may claim they have enough expertise in-house, and estate agents who have a New Homes department and may even do land promotion and development themselves. Or trawl through the planning decisions register looking for similar-sized projects, and see who was used there. You may find the same names cropping up again and again. You could even ask the local parish or town clerk or Chair of their planning and highways committee: they don't have decision-making power, but they do see every application in the area and will have formed their own opinions over the years about architects and consultants who do good work on one-off houses.
Have you checked the land ownership around the rear access road? Since this was built by a national developer, there is a strong chance that they will have retained ownership of a ransom strip between the adopted highway and your rear boundary, in which case you will have to pay a large amount of money to secure your access.
I would also check water and sewerage, gas and electricity records, to confirm you will have easy access to services at the rear. You will need to find out your local distribution companies, as distinct from your suppliers, but their records are usually free to access.
Your key professional is an architect or (cheaper) architectural technician, unless you have design skills of your own, or the in-house design team of a timber-frame supplier. A planning consultant is also invaluable if you get the impression this is going to be a sticky application. An estate agent's advice is useful if you plan to sell on, either after building the house or just by selling the plot-with-planning to a small builder or self-builder. The latter is the quickest way to get your money out but you do give up the profit in the construction work and any house price inflation while the unit is being built; equally you do save yourself all the hassle and heavy capital expenditure on the build.
Of course for the application you will also need a land surveyor, an environmental consultant to do a Phase 1 survey, possibly a bat surveyor (ask Planning), hopefully not an ecologist (the dreaded newts, badgers), and an arboriculturalist if you have any trees.