Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mike D
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Sign Up15:13 PM, 20th June 2017, About 8 years ago
I think the 1st time buyer piece is politics; there are a number of factors that are never discussed in the media or government;
1) Millennials live in a era of plenty, they've been bought up with little turbulence or troubles in their lives where the norms of technology, eating out and enjoying life is standard.
They also think this is what they should do/have, i see them in Costa spending £6-7 of coffee and cakes, or in Pizza Express, with hundreds of £ of technology and a £50 mobile bill. Consequently they save little if any.
I would have never of spend such money on casual items, eating out started in my 30s after my second house and 1 rented.
2) From Apprentice (4 yrs) too Today, I've always worked 50-80 hrs a week, where in my travels, Millennial struggle to do a 40 hr week. Most don't like hard work and would never do more than is required. Hence, not earning extra income and adding to saving / investments.
3) We never stole their chance of the right to buy, all the property i brought had no 1st time buyer interest at all. In an era of having NO responsibility and NO accountability, there is always someone to blame, Landlords, Government, anyone really......but not them selves!!
Old Mrs Landlord
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Sign Up16:39 PM, 20th June 2017, About 8 years ago
Reply to the comment left by "Mike D" at "20/06/2017 - 15:13":
It's summed up in that song which goes "I wan' it all, I wan' it all, I wan' it now". My generation's school leaving age was 15 (was 14 until I was 11) and when millennials say it's not fair that I could buy a house at 25 and they can't I point out that *I* couldn't; only a married couple could do that after working (and paying tax) and saving regularly with a building society for 9 or ten years (six-and-a-half day week) and living with parents and then the mortgage cost over half our joint earnings. They, on the other hand, at that age are just looking for their first job perhaps after a gap year travelling the world, followed by three years university, followed by a Masters. Then of course, as you say, they want to live in a hotel-room standard rental, in overcrowded London or close to the bright lights of some other city's bars, coffee shops and eateries, at a rent which lets them continue their carefree student lifestyle. I think it's great they have a much easier and fuller life than mine but at least I grew up knowing I had to cut my coat according to my cloth, "make do and mend" and consequently really appreciated everything I saved up for and had responsibility for.
Luk Udav
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Sign Up9:47 AM, 21st June 2017, About 8 years ago
Reply to the comment left by "Appalled Landlord" at "20/06/2017 - 14:42":
AL: page 4, for instance.
The methodology of the LSE article is so deeply flawed, however, that I would doubt pretty much everything they conculde. Not to include tenants as stakeholders is, frankly, ludicrous.
Whiteskifreak Surrey
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Sign Up10:36 AM, 21st June 2017, About 8 years ago
From the Queen's Speech live on BBC:
"Most of the Queen's Speech is still under wraps, but we know there'll be a bill to ban landlords from charging "letting fees" which currently average £223 in the private sector.
The Lib Dems feel they deserve some credit for this, saying the move follows "pressure" exerted by them.
Lib Dem peer Olly Grender says: “I am absolutely delighted that the ban on letting fees set out in my Private Members’ Bill is now being proposed as law.
“We know from the tragedy of Grenfell Tower that tenants’ rights have been ignored for far too long.
“It’s time we made them a much greater priority, including by introducing a public register of rogue landlords.”"
IMHO it is just so horrible to mix in the tragedy of Grenfeel Tower Inferno with letting Agents fees.
The country I have been living in for so long, really starts disgusting me.
Cautious Landlord
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Sign Up10:46 AM, 21st June 2017, About 8 years ago
Reply to the comment left by "Whiteskifreak Surrey" at "21/06/2017 - 10:36":
Agreed - so cynical in exploiting a tragedy which if anything should be used to expose how social housing is far from the holy grail of rental that the ill informed and lefties keep pushing. I wonder if the lib dems will be so keen to attach themselves to this unnecessary tampering in the free market when in a few years time banning fees will be one of many attacks on us that contribute to dwindling rental supply and rising rents. Public register of rogue landords - really ! The local authorities know very well who are the bad apples, they also have the tools to deal with them. The fact that they do not use them is another matter entirely.
Appalled Landlord
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Sign Up13:48 PM, 21st June 2017, About 8 years ago
Reply to the comment left by "Luk Udav" at "20/06/2017 - 12:38":
Your attempt to denigrate a report written for the Greater London Authority by a Professor of Housing, a Research Fellow who specialises in Housing and two others, all from the London School of Economics, is puerile.
Having claimed that the report “is based on talking to …. estate agents and developers who specialise in selling to overseas clients.” it was a mistake to provide a link to it where we can see that estate agents only formed a small part of the source, and that they talked to developers producing well over half of the development taking place in London.
Their approach is described on digital page 5. “This report brings together evidence from three main sources:
A literature review which looked at academic and other research, ephemeral and grey literature, market commentaries and web-based materials;
Quantitative data, mainly from three sources:
major international estate agencies that market London homes overseas
Molior, a commercial organisation that tracks new residential development in London
Real Capital Analytics, an international firm that logs major investments in the property market, including existing buildings and development sites in London
Interview and survey material:
more than 30 semi-structured interviews with informed stakeholders involved at all stages of the development, finance, marketing and management processes. Some of the responses have included quantitative elements.
Written survey of members of the London group of the House Builders Federation.
On digital page 10 their approach is further described: “Our own research involved interviews with developers and other stakeholders, together with a small survey and quantitative analysis of data from agents whose business is relatively concentrated in areas where overseas sales are likely to be highest. These approaches taken together can give clear indications of the relative importance of sales to overseas buyers and their price point and spatial patterns but not absolute numbers.
Our interviews involved discussion with developers producing well over half of the development taking place in London. They developed across the whole of London but with some concentration in central and inner London.”
https://www.london.gov.uk/moderngovmb/documents/s58640/08b2b%20LSE%20Overseas%20Investment%20report.pdf
Appalled Landlord
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Sign Up13:51 PM, 21st June 2017, About 8 years ago
Reply to the comment left by "Luk Udav" at "20/06/2017 - 12:38":
You omitted to mention what was being done to help FTBs. At the top of digital page 4:
“Domestic pre-sales were also important to developers but occurred somewhat later in the development process. Developers usually aimed to have little or no unsold stock by the time schemes were complete, as this tied up capital and slowed production. This was seen to disadvantage first-time buyers; in response some developers held some units back for them, while others said they would sell to UK buyers who could show that in principle they could get a mortgage.”
https://www.london.gov.uk/moderngovmb/documents/s58640/08b2b%20LSE%20Overseas%20Investment%20report.pdf
The report makes abundantly clear that without off-plan sales, large developments for the private sector would not happen. FTBs can buy off-plan if they wish, but choose not to because of mortgage difficulties and the preference to wait to see what they are buying.
These developments have massively increased the supply of dwellings nationwide. Without them, house prices would be higher than they are, and FTBs would be even worse off.. It is perverse of you to suggest that FTBs are suffering because they choose not to buy off-plan.
Appalled Landlord
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Sign Up13:58 PM, 21st June 2017, About 8 years ago
Reply to the comment left by "Luk Udav" at "21/06/2017 - 09:47":
Your claim that tenants were not included in a report into the role of overseas investors in the London new-build residential market is a red herring.
You claim that the report is deeply flawed without giving any reason
You were obviously a very clever person when you got an Oxford Scholarship in 1965 but your comments have recently become the sort of nonsense that we get from HPC trolls.
Dr Rosalind Beck
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Sign Up13:59 PM, 21st June 2017, About 8 years ago
Reply to the comment left by "Appalled Landlord" at "21/06/2017 - 13:51":
Absolutely AL
I agree with everything you have said.
William Frost
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Sign Up14:11 PM, 21st June 2017, About 8 years ago
More investment could be available for Northern Ireland and that could mean development grants could become available in some areas.