How can I minimize tension while allowing my ex-tenant to collect their belongings?

I don’t think you should let them back in as they may claim possession. Agree with them that you will get all possessions professionally packed and put outside at X o’clock for them to collect.

You probably want to remove all the items a.s.a.p. so that you can do a bit of tidying up maybe some decorating and put the property back on the market without delay. I’d remove all items from the property and put them in storage perhaps at your own home if you have room in a garage maybe. Or place them in a locker at your local professional storage facility. You can then give the tenant the access code and he can take them and that way you don’t have to meet up with the tenant. I think you have to keep the items for 3 months if there are rent arrears.

The tenant's eviction was at some point in the recent past you seem to say, so your property remains full of their stuff post eviction. I would recommend the following:
- Do not allow the tenant or their nominated contact access to your property.
- Photograph the left behind items so that you can evidence condition.
- Make a common sense call on the value of what has been left behind; if it's low value items know that you've no potential of getting any money back.
- Use a company, or take care yourself, to pack up their belongings and photograph each open box/bag as evidence items weren't damaged.
- Move boxes to a storage facility - you can rent these week-to-week often times.
Inform tenant they can collect on a prearranged time&date.
- Get your property fixed and relet in the meantime.
- If tenant doesn't collect items/no correspondence then issue a TORT notice.
- If no response after 3 weeks then dispose.

If you have the property back then Change the Locks NOW
Video the inside of the property and carefully pack all the EX tenants belongings up into boxes.
Speak to the NRLA about what to do with the items asap

1. Agree with all the replies.However, NRLA had siad that I need to let my ex tenant access the Property to collect and if I / someone else pack their belongings there is a risk that I am being accussed of any loss / damage.

I do not have access to a garage there is an open lawn outside my Property. I am thinking of informing the tenant to collect on the final day, if they do not collect by then, and they can be disposed off.

it is not possible to do an inventory as there are too many bags (cannot even count how many) and unsure what is inside down and pack the back up. there are items need to be dismantale otherwise cannot fit through the doorway.

Not sure what other options as there are so much stuff as if they are staying on.

Does it gets to a point where if you are accused of loss or damage, you don't actually care?

If you do things carefully and it's a malicious acusation, the only way for a tenant to get money out of you would be to take legal action and convince a judge.

Sometimes you have to consider worst case scenario for each option. Would it be worse being accused of damaging something or letting the tenant back in and having them claim possession and have to deal with that?

If you want to cover yourself, use a professional company to pack it up or maybe buy a go pro or something to stick to your chest and record the pack up.

Give your tenant the appropriate notice to collect it from a storage site, then dispose of it if they leave it, which they probably will.

@Phil rosenberg.
thank you.

any recommenddations for a company that will do packing, removal and storage (in house), please ?

Did the bailiffs not give them a week time frame to remove their stuff.

How long has it been since eviction.

Is council housing them .

Give two dates to remove or it will be cleared at their expense.

No.

Over one week.

That was my ex Tenants plan.

My ex Tenant is dragging things out and continue with tgeir accusations. Also, they want to check all items are there before they will collect.