Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mark Alexander - Founder of Property118
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Sign Up19:26 PM, 20th December 2011, About 13 years ago
OMG, Ben am I reading this right? Page two of the guide suggests to me that dangerous criminals between the age of 25 and 35 get a better deal than people who have never comitted an offence. So, does this document insight criminal behaviour? Let me spell it out as I see it. Law abiding single 30 year old claiming benefit for a one bed flat gets benefits reduced. However, if that person can't afford to top up the shortfall, he a very serious which makes him a danger to society and hey presto, benefit goes back up and all is well? Please tell I've misread this?
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Sign Up21:05 PM, 20th December 2011, About 13 years ago
Absolute disgrace, this government is destroying this country. It punishes those who want to make something of themselves in the form of restrictions and taxes and then rewards criminals and layabouts. Another ill thought out move. Why should an convicted rapist or murderer get preferential treatment to some one who has lost their job and is down on their luck?
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Sign Up8:17 AM, 21st December 2011, About 13 years ago
This is a load of rubbish. The percentage of dangerous criminals is extremely low, you are ramping it up like the Daily Express. At the moment many criminals have better houses and flats than can be afforded by the hard working. We have seen housing benefit costs shoot up by landlords ripping off the tax payer. Enough is enough, housing benefit needs to be cut.
Landlords you have no moral ground to stand on, your more concerned about your on pillage of the benefit system.
Mark Alexander - Founder of Property118
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Sign Up8:39 AM, 21st December 2011, About 13 years ago
Simon, myself and John Paul are both landlords. I choose not to take LHA tenants but John Paul does. Nevertheless, we are both equally appalled that people who pose a risk to society can get increased benefits and better housing. Your attack on landlords, therefore, seems to be ill conceived.
Ben Reeve-Lewis
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Sign Up9:07 AM, 21st December 2011, About 13 years ago
Simon you are right in saying the percentage of dangerous criminals is low. It is easy to get carried away with the exemptions in the new rules, only a small proportion of MAPPA cases are out there. Having said that I dont agree that landlords are pilaging the HB system. It is a service industry that like any business survives on cash flow. You cant expect a landlord to lower rents just for HB tenants, that is the massive mistake the government is making in using HB cuts to drive down rents.
Lower rents for the needy should be the preserve of social lanldords, which was the whole point of their existence going right back to Rowntree and Peabody in the 1800s. The fact that governments are now pushing up social rents under the laughably titled 'Affordable rents' scheme is the thing that gets my goat.
@John and Mark. I think you are looking at this from the wrong end. Forget the rights and wrongs of giving dangerous criminals a better deal and just look at the practicalities. MAPPA placements are considered a danger to the community and you need to keep a close eye on where they are placed. You also dont want them sharing property with others who they might be a danger to.
Your views on offenders of this kind need to be seperated from the practicalities of the housing situation, it just being the way it is. If they aint in prison they have to live somewhere and it is better that they live in a place that doesnt require them to share with others.
If a house share found out that their house mate was a predatory peadophile for instance you can imagine the fallout and they would understandably complain that someone who is considered a danger to them had been foisted on them without their prior knowledge.
The bottom line is they have to live somewhere, or alternatively they live on the street where they cant be monitored.
These are the kinds of thorny issues that nobody wants to consider that is the stock in trade of councils and people in my kinds of jobs. An abhorence at their crimes and a moral view on them doesnt take away the fact that we have to do something with them.
For me their exemption from the SRR is a sound element that goes some way towards helping us manage the problem.
Mark Alexander - Founder of Property118
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Sign Up9:14 AM, 21st December 2011, About 13 years ago
I accept that they need to live somewhere Ben, but not in a nice self contained one bed flat provided by some namby pamby housing association when honest people have to live in an HMO, it's just not right. Please see the comment I've just left on this thread regarding rehabilitation of offenders and those who pose a risk to society >>> http://www.property118.com/index.php/new-lha-laws-favour-violent-criminals/22565/
Ben Reeve-Lewis
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Sign Up9:26 AM, 21st December 2011, About 13 years ago
Just read it Mark but you are still making the same point. The morailty and fairness of the system.
The reality is the practicalities.
I used to sit on a MAPPA panel, which is a meeting attended by police, sopcial workers, housing staff, probation officers etc. The Point of MAPPA is ot provide a joined up action plan for people who are a danger to the community for a variety of reason. This stuff is taken very seriously. If someone complains about my work as a TRO then they can sue the council but if you go on a MAPPA panel and information gets out about your client then the officer is personally liable for prosecution, not the organisation they work for.
So confidentiality is of the utmost importance. You hear things on these panels that would make your hair curl and you have to sit in interview rooms with people who disgust you. Thats the job.
The people I had as clients when I was a MAPPA signatory I would not want living in shared accommodation because their behaviours could easily be exacerbated by shared living, not to mention what would happen if peple found out who they were living with. I dont think it is fair, and in many cases even safe, for some of the people I knew to be foisted on others.
We have these people in our society and in our communities. You can rail against this but it is what it is. The question is, what is the best way to manage them? The SRR exemptions do help in that respect
Mark Alexander - Founder of Property118
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Sign Up9:34 AM, 21st December 2011, About 13 years ago
If they are such a danger to society Ben, why are they allowed to live in society and not made to live in a mental institution or prison? I still don't get it. People work hard and save hard to buy their starter homes but the rules say that all new developments have to contain a percentage of social housing. Why should decent people have to live on the same development as these nutters?
You say the percentage of people who fit into this category of our society is very small. However, even a tiny percentage of the population could amount to a lot of people. Can you guess at a number? Please go for a wide range if you need to but I'd like to get some perspective on this.
Ben Reeve-Lewis
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Sign Up9:49 AM, 21st December 2011, About 13 years ago
I have no idea on numbers Mark. Ex offender organisations would know more about that than me. I just know from my MAPPA experiences that they are a small working percentage of specialist housng cases.
Schedule 1 offenders as they are known arent necesarily nutters, they can be people wo have committed violent crimes and are still being closely monitored but, as is the case with our system and the systems of justice in most countries, once you have done your time you've paid your debt. Once released back into the community you arent necessarily a model citizen but you cant keep people banged up for things they might do in the future. All you can do is be mindful and MAPPA panels perform that function.
My ex sister in law is a psychologist and her job is to assess people's risk before the authorities decide whether or not they should be released. Its not a responsibility I would want.
I see people in the street, my ex clients and I know a lot about them that I cant tell anyone else. I wouldnt want them living near me but at least if they are under MAPPA I know there are a team of people watching them closely.
Having said that how many violent nutters live in our community who just havent been caught?
Mark Alexander - Founder of Property118
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Sign Up10:04 AM, 21st December 2011, About 13 years ago
I understand what you are saying Ben but I still don't agree with the principals. Closely monitored is good. However, the PDF document says they have to be judged to be a threat to society to get the extra benefit. If they are a threat but they've served their time then surely there should be some sort of half way house? I just can't reconcile how that can be a one bed self contained flat, potentially on a modern housing development in the designated social housing area of that development. Presumably closely monitored means ASBO's etc.? Why can't specialist HMO's be developed, away from society and staffed with appropriately trained people be created for this element of community? If they end up killing each other then they go back to prison. If they get their act together and start earning money then maybe they will choose to move out of that type of environment and rent a one bed flat privately. Until they can do that, I just can't see that it's right that honest folk will have to move out of their flats and live in shared houses becuase they can no longer afford the rent but people who pose a danger to society wont be under the same financial pressure.