Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
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- The analytics service(s) used by Our Site use(s) the following Cookies:
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First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Jonathan Clarke
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Sign Up12:11 PM, 28th August 2016, About 8 years ago
Reply to the comment left by "Mark Alexander" at "25/08/2016 - 09:58":
Hi Mark
Sorry for the delay in responding. You make some good punchy comments and I had to draw breath 🙂
1) 5% mortgage would yes cost you 80K . But a 5% rise in values would leave you evens . Renting though you are still 30K down pa on the deal
2) Ok maybe just a slight softening of your initial view I feel. Your 1.6 mil property I am guessing is fairly superior to any of your rentals. So downsizing into one of them is probably not really on your radar. My residential is not top dog in my fleet but its up there with them but not a massive loss leader value wise. I would prefer to remain here in my own home and buy in doctors/ gardeners / decorators / carers / cleaners etc when the need arises rather than shifting location. When I had the patio and conservatory put in I even designed it so wheelchair access was possible with minimal disruption even though hopefully that may be 30 years away! .
My 90 yr old mum still lives in her own home. We have a care home lined up if needs be but she shows no signs of wanting to leave her private den of the last 50 years. Its her home. Its safe and its where her heart is. We plan so to speak to bring aspects of the care home to her home as far as is possible rather than the other way around . This serves to illustrate our possibly maybe rather extreme positions. Both work for each of us in our own worlds whereas the majority may sit in the middle somewhere. I think i know myself well enough to know how I will act in a certain way in 30 years time but I accept that I may change my view over time. For that reason alone I wouldn't just sell up because when that is done its done. No going back
3) I agree home is where the heart is. I just don't want my heart ripped out though by a landlord serving notice on me. I cant replicate that home feeling maybe as quickly as you can
I dont feel you can easily just replace people like good doctors teachers neighbours friends etc . Commodities like fridges and washing machines yes but surely not people. Communities are built on these complex interlinked social networks which can take years to nurture and mature . On one hand you talk about the freedom when you decluttered but you brush off as an inconsequence all this extra potential paperwork you will have to do if you change addresses again. That would add to the clutter in my brain. You cant have it both ways.
This is where the home bod and the nomad may differ. I totally agree there is no right or wrong just a different view and different approach to life
Moving to round three or yes just opening it out
This deed of assurance thing worries me . I don't do it with my tenants as there is no real need to in the market i operate. But yes the more upmarket the property then the more I can see the up market tenant also may well want more control / security over their lives. Putting aside 5 years being too short for me anyway the fact that its not watertight at all really would prey on my mind. So your landlord will have said all the right things when he meets you like .... He`s got no plans to sell, he is in in for the long term and he`s financially solvent so no bailiffs knocking at the door because he cant pay his mortgage. But lets say the compensation is 10K if he does decide to sec 21 you .
I`m guessing 10K is not that big a deal to you so yes its a nice lump sum but (unlike my LHA tenants) it wont really change your life . Would that truly compensate you if he forced you to up sticks in 2 months if you were nicely settled . How much would it hurt your landlord. He like you has taken a calculated gamble. Your landlord owns the 1.6 mil property so do we know what his wealth is and what his plans are . Has he got a mortgage on it or is it unencumbered. He may have 50 mil of property worldwide and this is just a small two bit rental for him. If his circumstances change and he fancies using the 1.6 mil to buy himself a helicopter he will be quite happy to serve you notice and pay you the 10K penalty as he is now busy looking for his new toy and you are simply a `commodity` to be let go !
Ok time out for Sunday lunch 🙂
Mark Alexander - Founder of Property118
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Sign Up18:41 PM, 28th August 2016, About 8 years ago
Reply to the comment left by "Jonathan Clarke" at "28/08/2016 - 12:11":
Hi Jonathan
I was hoping to de-personalise our discussion and to focus on my suggested round three. However, just to clear up the confusion regarding Deed of Assurance and what I have here in Malta, here goes:-
I have a five year lease with an option for me to break at any time subject to 30 days notice and a forfeiture payment equal to a months rent. My landlords is tied in for 5 years. That's very typical here in Malta and landlords are fine with it on the basis that they have similar powers to evict as hotels do in the UK when it comes to none payment or forfeiture. If I break the lease I could be out on my ear with my stuff on the street in plastic bags within 7 days. The onus would then be upon me to sue my landlord for damages if I disagreed with the eviction.
A bit about my landlord. She has no mortgages and owns five properties of a similar value to the one my wife and I are living in.
Now for Deed of Assurance - not what I have but what I'm recommending to UK landlords and tenants. Yes the landlord can still secure possession subject to a payment which both landlord and tenant agree at the same time as they agree to the tenancy. The terms are negotiable, i.e. the term and the value placed on the assurance given by the landlord. Both landlord and tenant need to be happy with that. Some landlords will say that demand is so high they don't need to offer a Deed of Assurance. I don't buy that argument because demand falls as price increases. If people want the security of a Deed of Assurance they will pay for it. It's the law of economics, i.e. scarcity, supply & demand and a bit of Maslow's hierarchy of needs all rolled into one. The highest bidder wins, that's how value is determined. Deed of Assurance has a value.
Now moving back to those born in the 80's and 90's. Let's work on an example where they simply cannot afford to buy where they live and work but they have got some savings and parents are willing and able to help. However, even with all of this they still can't afford to buy in their area. What advice would you offer to them?
Jonathan Clarke
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Sign Up21:23 PM, 28th August 2016, About 8 years ago
Reply to the comment left by "Mark Alexander" at "28/08/2016 - 18:41":
Hi Mark
Thank you for clarification of your individual circumstances. I agree we can leave that arena now. And the Deed of Assurance has advantages and has its place in some areas of the UK no doubt . But in MK the tenant demand has been and is so strong I cannot see me personally needing to go down that route for the foreseeable future . In 17 years I`ve never had the worry that i wont fill a property and with us leading the jobs market in 2016 I am fortunate in that the future looks very rosy and voids will not be a problem . http://www.telegraph.co.uk/finance/economics/12065319/Cambridge-and-Milton-Keynes-to-lead-UK-growth-in-2016.html
So onto those starting out today. I would go along with what you advise. Partly by default in that if you have to rent if you cant buy even with the help of parents - then yes rent where you are and invest in a cheaper area and do it that way around. But rents are expensive. So if feasible maybe stay with family a while longer if the competing dynamics can sustain that proximity and save more pennies. Or be a lodger
I see the rise of smaller and smaller bite size studio units in expensive areas. People who work in the city long hours and really only need a bed for the night before dawn breaks and they are off again. If you have a 5 yr plan say to earn good money working long hours you dont mind roughing it so much as there is light at the end of the tunnel. Beds in sheds should be allowed. I have a 14 foot x 7 foot shed insulated with electrics. I could spend another 2K on it to put in some water and a loo and someone would rent it at a cheap rate. If you are on good money and live frugally you could be saving 1K pcm and build up a deposit that way. What about renting someones garden space and getting yourself a tent . Is that legal?
My fave idea would be buy an old motor home though for say 10K and live in that . Independent self contained living and you can also have a holiday every weekend going up perhaps to visit the area you are going to invest in to do your DD and sort out tenant problems etc . You could also sublet it out during the day while you are at work to someone who may like a cheap office space to meet their clients etc
.
Mark Alexander - Founder of Property118
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Sign Up22:09 PM, 28th August 2016, About 8 years ago
Reply to the comment left by "Jonathan Clarke" at "28/08/2016 - 21:23":
Hi Jonathan
As I said in my last post, if demand is strong then Deed of Assurance can help you get top dollar from the best tenants.
Your ideas are all good. A caravan or house boat is another similar option.
Our son rents a spare room from friends. Previously he was in a shared house, funnily enough in MK but he's just moved to Richmond for a better job.
Yvonne B.
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Sign Up9:56 AM, 7th September 2016, About 8 years ago
Hi Mark,
Your absolutely right, I never thought of this - thank you for enlightening us on a new way forward. I'm now seriously considering selling my house, I've been here 14 years and although I like it, I don't think I'm emotionally tied to it, I think people get set in their ways and are frightened of change.
Obviously there are no risks if you stay put in a house you have lived in a long time, there is always a risk the next house/area you live in may not be as good, or you might not settle - but sometimes a change is as good as a rest and I think I'm at that point now.
This is not the house I want to stay in forever so if I sell now and rent, then I can pick and choose when & where I go after that - I like the thought of that freedom for a while. I can choose to stay in the UK or go abroad whenever I feel like it.
And yes, the equity will be easily put to good use - thank you for inspiring us to start a new life!
Adam Lawrence
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Sign Up6:50 AM, 9th September 2016, About 8 years ago
Very interesting debate that's very much a Rich Dad Poor Dad point of view.
Many people have large "lazy capital" sums of money tied up in their own home. That certainly strengthens Mark's side of the argument.
However, there are bucketloads of non-financial concerns. It really depends on how mobile you are, the attitude of your nearest and dearest to stability and their home, the age of any children, and a whole host of other factors - even if you are the toughest of the tough and don't get attached to anything material! Thus Jonathan's side also has a lot of merit.
I personally compartmentalise them as 2 different things altogether and try to take a little from column A, and a little from column B. Consider the home ownership as a perk or privilege, but one that has a fighting chance of actually showing a decent investment return (especially in the current environment), BUT an investment return that will be inferior to strategically bought investment property.
The higher-end you rent or want to live in - it should be noted that the more Mark's argument makes sense. It has to be reduced to percentages IMO - if your LL is getting a 3% yield, then you are probably roughly equal with what you'd be paying on a mortgage at the current time. Yes, you don't access the cap growth in that home, but presumably you'd be using the big fat lazy capital sum to earn better returns somewhere else and thus be quids in. If you spend it instead of investing it, then of course that argument falls apart!
Mark Alexander - Founder of Property118
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Sign Up9:49 AM, 9th September 2016, About 8 years ago
Reply to the comment left by "Adam Lawrence" at "09/09/2016 - 06:50":
Excellent points Adam, very well written.
I don't completely agree with your final point though as it assumes that finance is the primary consideration. For me, and many others like me, it is not. I have sufficient income and investments in property to maintain a very reasonable lifestyle. I don't want to feel tied to a particular location. On that basis, I am using my "big fat lazy capital sum" to do other things. Some of these are personal lifestyle things (we can all think of things we would do with more money) and some are philanthropic help for my close family members.
Adam Lawrence
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Sign Up12:06 PM, 9th September 2016, About 8 years ago
Fair comment Mark, I am looking forward to being in the position where I could consider doing the same......:)
Jonathan Clarke
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Sign Up20:18 PM, 9th September 2016, About 8 years ago
Reply to the comment left by "Yvonne B." at "07/09/2016 - 09:56":
I think to a degree we are all apprehensive of change ( frightened maybe too strong a word for it ) . It would be strange perhaps if we were not apprehensive . Especially with 3 substantial changes of the kind we are talking about all at once
1) moving to another property
2) relinquishing ownership in favour of renting
3) moving to another country .
Personally though I believe I can draw on my life experiences to date to project my mind body soul and spirit into imagining what life would be like with such a change if it were to take place. I don`t feel I have to physically immerse myself in that change by 100% committing myself to it to find out that its not for me. I am 95/5 sure of what i want. None of the above 3 tick any boxes with me
If I felt lackluster though with my current lot and undecided about my future and maybe more 50/50 about the whole idea then yes Marks experience and enthusiastic endorsement of his new adventure could well inspire and motivate me to make also that leap into the unknown .
.
Mark Alexander - Founder of Property118
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Sign Up8:09 AM, 10th September 2016, About 8 years ago
Reply to the comment left by "Jonathan Clarke" at "09/09/2016 - 20:18":
Hi Jonathan
I link my emotions went from anything between apprehensive and terrified at making the move.
There is a half way house though, i.e. move abroad and add the family home to the rental portfolio.
What is the third point by the way? You have repeated point one in point three.
.
Action cures fear.
I felt the very same emotions when I purchased my very first investment property by the way.